41 customer implementation jobs at 31 companies in West Chester, PA
2w
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Implementation Consultant
United States or Canada or Wayne
RemoteFull Time
3+ YOE3+ years professional experience (3-5 preferred) with 2+ years as a principal software implementer; BA/BS preferred; strong business analysis, configuration, testing, training, communication, and customer-facing skills.
Business Objects Enterprise, Business Objects Crystal Reports, Oracle, MSSQL, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, IIS, SQL
2mo
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Implementation Specialist US
Conshohocken or United States
$120k-$132k/yr RemoteFull Time
3+ YOE3+ years implementing EAM/CMMS solutions (e.g., SAP PM, IBM Maximo, eMaint), consulting/project experience, strong maintenance and asset management domain knowledge, configuration and integration skills, customer-facing communication, and ownership of implementations.
EAM, CMMS, SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, Ultimo
1mo
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Implementation Manager - Nurse Call
Wilmington, Delaware, United States
HybridFull Time
5+ YOE5+ years project management experience delivering customer-facing system implementations; strong leadership, budgeting, stakeholder communication, and customer relationship skills.
1mo
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Service Specialist - Implementation Client Consultant
West Henrietta or St Petersburg or Allentown or Phoenix or Cincinnati
$22-$30/hr OnsiteFull Time
Provide customer service for Paychex products via phone/email/chat, maintain product knowledge, meet SLAs, document interactions, perform data entry, identify process improvements; payroll experience, bachelor's degree, HRIS/Salesforce familiarity preferred.
HRIS, Salesforce, Flex, Core Advanced, ORS, iCIMS
1w
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Treasury Management Implementation & Support Specialist
Souderton, Pennsylvania, United States
$60k-$70k/yr HybridFull Time
5+ YOECollege degree or five years banking experience required; customer-service focused, detail-oriented, proficient with Microsoft Office, Teams, Salesforce, and vendor platforms; strong communication and problem‑solving skills.
Microsoft Office, Microsoft Teams, Salesforce
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
2w
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VP of Customer Success (Philadelphia, PA)
Philadelphia, Pennsylvania, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in healthcare with 5+ years in customer-facing leadership, enterprise implementation and change management experience, executive communication, and deep knowledge of clinical workflows.
3w
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Customer Onboarding Consultant, Enterprise
Chesterbrook or Wayne or Austin or United States
$90k/yr HybridFull Time
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Salesforce
1mo
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Lead Customer Solutions Scientist
Wilmington or Spring House
$122k-$166k/yr OnsiteFull Time
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
1mo
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Hybrid Project Manager- Implementation Specialist- Client Facing
Des Moines or Philadelphia or New Jersey or Delaware
$80k/yr HybridFull Time
3+ YOE3–5 years implementation or project management experience, 10–30 customer implementations, bachelor's degree or equivalent, strong client-facing communication, requirements gathering, and cross-functional coordination.
monday.com, Jira, Asana, Smartsheet, Microsoft Project
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3w
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
2mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Los Angeles or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting focused on customer service, 3+ years with cloud and customer service platforms, 1+ year with AI, and expertise in transformation, design, or process implementation.
Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE
3w
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Warehouse Manager - Customer Delivery Hub
Sharon Hill, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years warehouse experience, ability to lift 50 lbs, operate vehicle (acceptable MVR required), stand long periods, oversee receiving/packing/shipping, safety program implementation.
1mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
5d
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Major Client Advocate, Northeast
New York City or Philadelphia
$125k-$160k/yr FieldFull Time
5+ YOERequires 5–7+ years owning enterprise deployments, implementations, or strategic accounts; executive stakeholder management; adoption and outcome delivery; technical fluency; renewal and expansion experience; and ability to travel about 60%.
1mo
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Business Processes Consultant
Newtown Square, Pennsylvania, United States
$126k-$144k/yr HybridFull Time
3+ YOEBachelor’s in Business Administration/Accounting/Computer Science +5yrs (or Master’s +3yrs); 3 years experience in SAP Finance and Controlling modules, implementation/support, SAP NetWeaver, business process optimization; experience with cloud and on‑prem solutions; hybrid, 0% travel.
SAP, SAP NetWeaver
1mo
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FT Assistant Manager Deli - 6046 (533156)
Bensalem, Pennsylvania, United States
OnsiteFull Time
Leadership and customer-service focus to support store and deli operations, collaborate with team members, and implement store initiatives.