39 customer insight jobs at 27 companies in Chicago, IL
1w
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Customer Operations Analyst
Naperville or Lisle
OnsiteFull Time
Strong analytical skills required to analyze customer, order, pricing, fulfillment, invoicing, EDI, and integration data; collaborate cross-functionally and develop reporting, dashboards, process visibility, and root-cause insights.
ERP, WMS, TMS, EDI, customer portals
1mo
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Sr. Manager Customer & Commercial Insights
Aurora, Illinois, United States
$147k-$221k/yr OnsiteFull Time
OSI Group: A global food provider partnering with foodservice and retail brands to deliver concept-to-table solutions.
5+ YOE5+ years experience in CPG insights/category management; expertise with syndicated data (Circana, Numerator, Nielsen); strong analytical, commercial storytelling, presentation, and cross-functional collaboration skills.
Circana, Numerator, Nielsen, Microsoft Office
2w
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Customer Development Manager - Chicago Area
Bolingbrook, Illinois, United States
$80k-$95k/yr OnsiteFull Time
3+ YOEBachelor's degree and three years of experience or equivalent; category management, syndicated data, shopper insights, space management, and data analysis experience required.
Nielsen, IRI
3d
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Customer Development Manager - Chicago Area
Bolingbrook or Chicago
$80k-$95k/yr OnsiteFull Time
3+ YOEBachelor's degree and three years of experience or equivalent; requires category management, syndicated data, shopper insights, space management, and data analysis and reporting experience.
Nielsen, IRI
1mo
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Customer Experience Measurements and Insights Lead
Chicago, Illinois, United States
$150k-$190k/yr HybridFull Time
5+ YOE5–7+ years in data analytics or CX measurement, experience building customer health models and measurement frameworks, strong hands-on data skills, statistical analysis, and cross-functional communication.
Gainsight, AskNicely, Zendesk, Salesforce, Totango
3w
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Analyst Sr Customer Loyalty & Insights
Deerfield, Illinois, United States
$79k-$127k/yr OnsiteFull Time
1+ YOEExperience in promotions/marketing/analytics or related area; proficiency with MS Office; strong data analysis, time management and collaboration skills; willingness to travel up to 10%.
Microsoft Office
2mo
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Senior Manager, Customer Insights- Onsite- Illinois
Chicago, Illinois, United States
$140k-$160k/yr OnsiteFull Time
5+ YOE5+ years consulting or category/merchandising experience; direct client-facing retail/CPG preferred; active use of AI tools; SQL and BI tool proficiency; independent client-embedded operator.
ChatGPT, Claude, Gemini, Copilot, SQL, Power BI, Tableau, SymphonyAI
2mo
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Senior Manager, Market Intelligence & Customer Insights
Deerfield or United States
$152k-$209k/yr HybridFull Time
Experience analyzing Premier, SG2, DRG, IQVIA or similar datasets; strong Excel modeling; SAS, R, or SPSS; SQL or Python; familiarity with medical coding and procedure/claims analytics; strong communication and strategic storytelling.
Premier, SG2, DRG, IQVIA, Microsoft Excel, SAS, R, SPSS, SQL, Python
3w
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Analytical Lead, Large Customer Sales, Financial Services
Chicago, Illinois, United States
$108k-$155k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent,5+ years experience in media analytics/advertising sales or financial analysis,ability to run experiments,build ROI models,and communicate insights to clients.
Google Analytics
1mo
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Senior Vice President, CX
Chicago, Illinois, United States
$180k-$269k/yr OnsiteFull Time
15+ YOE8+ MgmtExecutive leader with 15+ years in customer experience/insights/strategy or marketing, 8+ years leading teams, strong client advisory, communication, and strategic capabilities; Bachelor's required.
1mo
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Senior Vice President, CX
Chicago, Illinois, United States
$180k-$269k/yr HybridFull Time
15+ YOE8+ MgmtExecutive leadership in customer experience, insights, and integrated marketing; 15+ years experience, 8+ years leading teams; proven client advisory, communication, and strategic skills; Bachelor's degree required.
1mo
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Senior Analyst - Customer Strategy & Innovation (Digital Products) Hybrid
Chicago, Illinois, United States
$82k-$107k/yr HybridFull Time
2+ YOEBachelor's degree,2+ years relevant experience,ability to use data and insights,write business requirements/user stories,excellent communication,relationship building,and ability to travel up to 30%.
2w
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Capgemini Invent - Organizational Purpose & Strategy - Managing Consultant
Atlanta or Dallas or Chicago or Seattle or Bellevue or New York City or San Francisco
$128k-$249k/yr OnsiteFull Time
Experienced strategy and transformation consultant able to design and implement business and operating models, develop customer insights, and lead small-to-medium projects.
1w
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Sales Analyst - West Region
Chicago, Illinois, United States
$67k-$92k/yr RemoteFull Time
Analyzes Nielsen, customer POS, and internal-system data; creates reports, develops timely analytical processes, leverages available tools, and delivers actionable insights for customer teams.
Nielsen, customer POS
1mo
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Staff Product Marketing Manager, Privileged Access Management
Bellevue or Chicago or San Francisco or Toronto
$165k-$226k/yr OnsiteFull Time
8+ YOE8+ years product marketing experience in cybersecurity/identity, strong technical buyer marketing, messaging creation, stakeholder influence, project management, and customer insight skills.
1w
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Senior Product Manager
Chicago or United States
$140k-$185k/yr RemoteFull Time
Product management experience demonstrating strong data analysis or customer insight, structured problem-solving, written communication, cross-functional leadership, AI fluency, and bias for action.
Brain
3d
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Product Manager
Chicago Heights, Illinois, United States
$93k-$110k/yr OnsiteFull Time
3+ YOEBachelor's degree and 3-5 years in product management or related fields. Requires product lifecycle, customer insights, analytical, strategic, communication, presentation, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word
2w
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Associate Manager, Integrated Marketing, Consumer - DashPass Benefits
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$109k-$160k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience and 3–5 years in consumer, product, growth, or lifecycle marketing. Requires launch, campaign, analytics, cross-functional collaboration, and customer-insight experience.
Covey, Covey Scout for Inbound
2w
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Sr. Product Marketing Manager, Agreement Manager
San Francisco or Chicago or Seattle
$140k-$235k/yr HybridFull Time
8+ YOE8+ years product marketing in B2B SaaS, bachelor's or equivalent experience, GTM and BOM experience, sales enablement, data-driven customer insights, and ability to simplify technical topics.
1w
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Senior Product Development Manager
Chicago, Illinois, United States
$145k-$157k/yr OnsiteFull Time
10+ YOEBachelor's degree required; 10+ years managing products and product development in financial services. Requires analytical, strategic, communication, presentation, customer insight, and cross-functional collaboration skills.
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