28 customer insight jobs at 24 companies in Long Beach, CA
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Digital - Senior Manager/Manager, Customer Insights
Vancouver or Seattle or Toronto or New York City or Los Angeles
$100k-$300k/yr OnsiteFull Time
Experience in analytics/data science or customer insights, strong customer segmentation and performance marketing knowledge, business storytelling, cross-functional collaboration, and use of AI to inform insights; digital marketing experience preferred.
2mo
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Customer Insights Analyst (Lake Forest, CA, US, 92610)
Lake Forest, California, United States
HybridFull Time
3+ YOEBachelor's degree required, 3+ years in customer insights/VoC or market research, strong qualitative research and thematic coding skills, experience with NPS/CSAT/CES, proficiency in Excel and PowerPoint, Qualtrics and dashboarding experience preferred.
Qualtrics, Qualtrics Text iQ, Power BI, Tableau, Microsoft PowerPoint, Microsoft Excel, Copilot, Claude
2w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
1mo
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Customer Insights Analyst
Atlanta or San Francisco or Los Angeles or London or United States or Japan or Australia or Korea or Thailand or Europe or Asia
$80k-$110k/yr RemoteFull Time
3+ YOE3+ years in analytics/operations/consulting, strong SQL, Tableau and Excel skills, experience with customer journey analytics, structured problem solving, and cross-functional influence.
SQL, Tableau, Microsoft Excel
2mo
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Senior Manager, Customer Insights ( Onsite-Los Angeles)
Los Angeles, California, United States
$140k-$160k/yr OnsiteFull Time
5+ YOE5+ years consulting or category/merchandising experience; client-facing grocery/CPG exposure preferred; strong analytical, SQL and BI skills; active use of AI tools and ability to translate AI outputs into actionable recommendations.
ChatGPT, Claude, Gemini, Copilot, SQL, Power BI, Tableau, SymphonyAI
2w
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Customer Development & Insights Manager, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles
$125k-$140k/yr RemoteFull Time
5+ YOE5+ years CPG sales experience, Costco account expertise, strong forecasting and financial analysis, expert Excel, experience with IRI/Numerator and reporting tools, willingness to travel up to 25%.
IRI, Numerator, Microsoft Excel, Microsoft Office, Microsoft Teams, Outlook
1w
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Senior Customer & Competitive Insights Program Manager (Multiple Positions)
Seattle or Bellevue or Los Angeles or Singapore or New York City or London or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
$142k-$198k/yr OnsiteFull Time
2+ YOEMaster's plus 2 years or bachelor's plus 5 years in a related field; 2 years each in user testing and analytics, SQL/Python/R, stakeholder presentations, project management, and risk management.
SQL, Python, R
17h
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Director, CX Strategy & Engagement
Irvine, California, United States
$184k-$294k/yr HybridFull Time
10+ YOE10+ years in customer experience, insights, CRM, digital engagement, marketing technology, product management, or transformation; CX leadership experience and a bachelor's degree required, with MBA preferred.
Salesforce Marketing Cloud, CRM
17h
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Director, CX Strategy & Engagement
Irvine, California, United States
$184k-$294k/yr HybridFull Time
10+ YOERequires 10+ years in customer experience, insights, CRM, digital engagement, marketing technology, product management, or transformation; CX leadership, Salesforce Marketing Cloud, and strategic planning experience.
Salesforce Marketing Cloud, CRM
2d
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CX Insights Consultant - WCIB
Minneapolis or Atlanta or Chicago or Charlotte or Los Angeles
$105k-$124k/yr HybridFull Time
10+ YOEBachelor's degree or equivalent experience and typically 10+ years of related experience in customer experience, insights, analytics, strategy, or related fields. Requires strong communication, analytical, and stakeholder-influence skills.
Qualtrics, Quantum Metric, Microsoft PowerPoint, Microsoft Excel
1mo
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Consumer Insights Senior Analyst
New York City or Los Angeles or Atlanta or Jersey City or United States or Canada or United Kingdom or Ireland or Portugal or Romania or Australia or Puerto Rico
$86k-$108k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years market research/consumer insights (2+ years vendor-side), 2+ years managing custom research, sampling/survey design, Qualtrics, Excel/PowerPoint, Tableau preferred, strong analysis and presentation skills.
Qualtrics, Microsoft Excel, Microsoft PowerPoint, Tableau
3mo
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Program Manager, Customer Experience and Insights Team
Hawthorne, California, United States
$74k-$130k/yr OnsiteFull Time
3+ YOE3+ years program management; cross-functional with tech/non-tech; data-driven; AI-enabled workflows; stakeholder management; strong communication; proficient with project tools.
JIRA, Confluence, Asana
3d
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Sales Operations Manager
Fountain Valley or St. Louis or United States or Puerto Rico or Canada or North America
$90k-$110k/yr HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in sales, customer service, customer experience, customer insights, or related roles; 2+ years managing people; CRM ownership; analytical, project management, communication, and Microsoft Office skills.
Microsoft Dynamics, Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
3mo
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Territory Manager II
Riverside, California, United States
$60k-$80k/yr OnsiteFull Time
2+ YOE2+ years of customer-facing sales experience; ability to translate data into insights; strong analytical; Excel; valid driver’s license; willing to travel locally.
Excel, CRM
2d
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Senior Analyst, US Customer Engagement Measurement and Insights
Hyderabad or Los Angeles County
OnsiteFull Time
3+ YOEBA/BS required; advanced degree preferred. Requires 3–5 years in advanced analytics, decision science, or omnichannel measurement, plus Python or R, SQL, cloud platforms, attribution, causal inference, and visualization skills.
Python, R, SQL, Databricks, Snowflake, Power BI, Tableau, LLMs, GenAI
1mo
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Product Category Director
Orange, California, United States
$150k-$250k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's in engineering/STEM,5+ years leadership in product or program management,product lifecycle experience,customer and market insight,stakeholder influence,travel up to 30%.
2mo
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Data Analyst 3, Merchandising Customer Insights (Hybrid, Seattle)
Seattle or Los Angeles or San Francisco
$103k-$171k/yr HybridFull Time
5+ YOEBachelor's in a quantitative field (or equivalent), 5+ years analyzing complex data, 3+ years SQL (BigQuery preferred), strong R or Python skills, experience with statistical/ML methods and visualization (Shiny, ggplot, matplotlib, Tableau).
SQL, BigQuery, R, Python, Shiny, ggplot, matplotlib, Tableau
4w
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Manager Category Development
Los Angeles, California, United States
$125k-$145k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years category/shopper or regional customer-facing experience, experience with Albertsons preferred; strong financial acumen and proficiency with CPG insights tools and Microsoft Office.
Nielsen, Circana/IRI, Spectra, Numerator, JDA Space Planning, Microsoft Excel, Microsoft PowerPoint
2w
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Associate Manager, Integrated Marketing, Consumer - DashPass Benefits
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$109k-$160k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience and 3–5 years in consumer, product, growth, or lifecycle marketing. Requires launch, campaign, analytics, cross-functional collaboration, and customer-insight experience.
Covey, Covey Scout for Inbound
1w
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Senior Manager, Global Product Management (NPD)
Irvine, California, United States
$157k-$216k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent and 8+ years in product management, including multi-year strategy, new product development, cross-functional alignment, customer insights, requirements, and business cases.
Global Product Development Process (GPDP)
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