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56 customer insight jobs at 38 companies in Richmond, CA

5d
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Business Insight Team Lead, Customer Support
San Jose, California, United States
$147k-$270k/yr OnsiteFull Time
TikTok USDS Joint Venture LLC
TikTok USDS Joint Venture LLC: Ensuring U.S. data security and content integrity for TikTok.
5+ YOE2+ Mgmt5+ years in customer insights, analytics, technical program management, product operations, or CX engineering, including 2+ years of direct people management; expertise in data visualization, bug tracking, triage, and RCA.
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3w
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Sr. Manager, Customer Marketing, Creators
San Francisco, California, United States
$173k-$251k/yr OnsiteFull Time
Adobe
AdobeNASDAQ: ADBE: Empowering everyone to create through innovative digital experiences.
10+ YOERequires 10–12+ years in integrated or customer marketing or lifecycle strategy, independent leadership of complex programs, strategic planning, cross-functional influence, customer insight synthesis, and executive communication.
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2mo
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Customer Insights Manager, Walmart and Sam’s Club
Livermore or Bentonville or New York or Australia
$117k-$175k/yr RemoteFull Time
The Wine Group
The Wine Group: Privately held American producer of wine and alcoholic beverages serving consumers through 125+ brands.
5+ YOEBachelor's degree and 5+ years insights experience required; CPG/beverage and Walmart/Sam's Club experience preferred. Advanced Microsoft Excel, Circana, Power BI, strong analytical, communication, and leadership skills; ability to manage multiple projects.
Microsoft Excel, Circana, Power BI
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3w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
Scout Motors
Scout Motors: Reviving the iconic Scout brand with American-made electric vehicles.
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
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3mo
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Customer Insights Lead
Palo Alto, California, United States
$116k-$159k/yr HybridFull Time
Varian Medical Systems
Varian Medical Systems: American medical-device and software manufacturer serving hospitals and cancer clinics with radiotherapy and oncology-care solutions.
3+ YOE3+ years in market research, strong stakeholder management, project management, data storytelling; healthcare/medical tech experience preferred.
PowerPoint, Data visualization, Market research tools
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1w
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Customer Success Insights Engineer
Santa Clara, California, United States
$168k-$322k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Computing platform for AI and accelerated graphics.
8+ YOEBachelor's degree or equivalent experience; 8+ years in data, analytics, or BI engineering; expert SQL and Python; deep Apache Spark, PySpark, Delta Lake, and Databricks expertise; production LLM agent experience.
Databricks, Apache Spark, PySpark, Delta Lake, Databricks Workflows, Unity Catalog, SQL, Python, Salesforce, GitHub, GitLab, Claude Code, Codex, Cursor, Nemotron, Large Language Models (LLMs)
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1w
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Customer Success Insights Engineer
Santa Clara, California, United States
$168k-$322k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Computing platform for AI and accelerated graphics.
8+ YOEBS or equivalent experience; 8+ years in data or analytics engineering; expertise in Spark, PySpark, Delta Lake, Databricks Workflows, SQL, Python, LLM agents, APIs, and executive dashboards.
Databricks, Apache Spark, PySpark, Delta Lake, Databricks Workflows, Unity Catalog, SQL, Python, Salesforce, GitHub, GitLab, Claude Code, Codex, Cursor, Nemotron
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1w
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Customer Success Insights Engineer
Santa Clara, California, United States
$168k-$322k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Computing platform for AI and accelerated graphics.
8+ YOEBS in computing science, engineering, or math or equivalent; 8+ years in data engineering, analytics engineering, or BI; expertise in Spark, PySpark, Delta Lake, Databricks Workflows, SQL, Python, APIs, and agentic LLM solutions.
Databricks, Apache Spark, PySpark, Delta Lake, Databricks Workflows, Unity Catalog, SQL, Python, Salesforce, GitHub, GitLab, Claude Code, Codex, Cursor, Nemotron
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3d
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Sr. Product & Customer Insights Manager, Customer Experience and Business Trends
Seattle or Arlington or Santa Clara or Los Angeles County
$136k-$206k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
5+ YOEBachelor's degree and 5+ years of product, program management, marketing, business development, or technology experience. Requires cross-functional leadership, quantitative and qualitative research, and roadmap strategy experience.
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1w
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Staff Program Manager - Voice of the Customer Programs
San Mateo, California, United States
$166k-$205k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Cloud-based customer and employee engagement software platform.
4+ YOERequires 4+ years of program management, 3+ years in CX, market research, or customer insights, Qualtrics experience preferred, qualitative research expertise, cross-functional influence, and a relevant bachelor's degree or equivalent.
Qualtrics, ChurnZero
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4w
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Customer Development & Insights Manager, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles
$125k-$140k/yr RemoteFull Time
Premier Nutrition Company
Premier Nutrition Company: Private U.S. subsidiary making ready-to-drink protein shakes, powders, and nutritional bars for health and fitness consumers.
5+ YOE5+ years CPG sales experience, Costco account expertise, strong forecasting and financial analysis, expert Excel, experience with IRI/Numerator and reporting tools, willingness to travel up to 25%.
IRI, Numerator, Microsoft Excel, Microsoft Office, Microsoft Teams, Outlook
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2d
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Engagement Manager
San Francisco, California, United States
OnsiteFull Time
Listen Labs
Listen Labs: Private AI-driven customer research platform helping companies interview people at scale and turn responses into actionable insights.
4+ YOERequires 4–8 years of professional experience, with strong relationship-building, communication, and organizational skills. Customer-facing, research, insights, or AI product experience is a plus.
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1mo
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Software Engineer, Customer Insights
San Francisco, California, United States
$150k-$200k/yr OnsiteFull Time
Together AI
Together AI: Research-driven AI cloud infrastructure provider offering inference, fine-tuning, GPU clusters, and model training to developers and enterprises.
2+ YOE2+ years building/operating large-scale distributed or customer-facing backend systems. Backend experience in TypeScript/Go/Python/Java/C++; data modeling and strong testing and communication skills.
TypeScript, Go, Python, Java, C++
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1mo
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Student Ambassador - Stanford University
West Sacramento or Stanford
$20/hr OnsitePart Time
Friendlier
Friendlier: Canadian clean-tech providing reusable food-and-beverage packaging systems and sanitation services to campuses, foodservice operators, and institutions.
Current Stanford student; strong communication and organizational skills; passion for sustainability; ability to run outreach booths, conduct interviews, audit bins, and summarize insights.
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3w
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Shopper Insights & Analytics Manager – Walmart
Oakland or Bentonville
$109k-$259k/yr HybridFull Time
The Clorox Company
The Clorox CompanyNYSE: CLX: Global manufacturer and marketer of consumer and professional products.
7+ YOERequires 7+ years in shopper or consumer insights, category management, analytics, or related fields; advanced analytics, research, storytelling, retail customer presentation, and Walmart experience preferred.
Circana, NielsenIQ, Walmart Scintilla, Kantar, Mintel, CRC, Microsoft Power BI, Tableau, Microsoft Excel
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2mo
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Product Manager, User Safety
Cupertino, California, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designing and manufacturing consumer electronics, software, and digital services.
Represent customers across product lifecycle, develop and apply customer insights, and help translate ideas into product features.
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2w
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Growth Product Manager, Insights & Experimentation
Milpitas, California, United States
$135k-$145k/yr OnsiteFull Time, Contract
Arlo Europe
Arlo EuropeNYSE: ARLO: Public smart home security selling cameras, doorbells, systems, and cloud-based subscriptions to consumers and businesses.
4+ YOERequires 4–6+ years in growth product management, product analytics, experimentation, customer insights, or lifecycle optimization; experience with A/B tests, funnels, cohorts, subscription metrics, and cross-functional product decisions.
Amplitude, Mixpanel, Heap, Looker, Tableau, Microsoft Power BI, SQL, LaunchDarkly, Databricks
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2mo
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Founding Account Executive
San Francisco, California, United States
OnsiteFull Time
Emanate
Emanate: AI revenue-engine serving industrial materials businesses with autonomous sales and revenue operations.
Own early customer conversations, build pipeline, learn from operators and sales teams, and convert insights into repeatable sales motions.
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2mo
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Manager, Product Marketing - eBay Live
San Jose, California, United States
$179k-$239k/yr HybridFull Time
eBay
eBayNASDAQ: EBAY: Global e-commerce leader connecting buyers and sellers worldwide.
8+ YOE2+ Mgmt8+ years product marketing with 2+ years people management; strong GTM and cross-functional collaboration in ecommerce; data-driven and customer insights.
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3w
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Senior Product Designer
San Francisco, California, United States
OnsiteFull Time
Orion Sleep
Orion Sleep: Consumer sleep-technology selling smart mattress covers with biometric tracking and AI-powered temperature control.
Experienced UI/UX designer to shape the mobile app experience, build a design system, leverage customer insights, and work with LLM-enabled design tools.
Figma Make, Claude Design
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