43 customer insights jobs at 29 companies in Chicago, IL

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Sr. Manager Customer & Commercial Insights
Aurora, Illinois, United States
$147k-$221k/yr OnsiteFull Time
OSI Group: A global food provider partnering with foodservice and retail brands to deliver concept-to-table solutions.
5+ YOE5+ years experience in CPG insights/category management; expertise with syndicated data (Circana, Numerator, Nielsen); strong analytical, commercial storytelling, presentation, and cross-functional collaboration skills.
Circana, Numerator, Nielsen, Microsoft Office
2mo
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Senior Manager, Customer Insights- Onsite- Illinois
Chicago, Illinois, United States
$140k-$160k/yr OnsiteFull Time
SymphonyAI
SymphonyAI: Enterprise AI software for high-value business transformation and vertical intelligence.
5+ YOE5+ years consulting or category/merchandising experience; direct client-facing retail/CPG preferred; active use of AI tools; SQL and BI tool proficiency; independent client-embedded operator.
ChatGPT, Claude, Gemini, Copilot, SQL, Power BI, Tableau, SymphonyAI
3w
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Analyst Sr Customer Loyalty & Insights
Deerfield, Illinois, United States
$79k-$127k/yr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOEExperience in promotions/marketing/analytics or related area; proficiency with MS Office; strong data analysis, time management and collaboration skills; willingness to travel up to 10%.
Microsoft Office
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Customer Experience Measurements and Insights Lead
Chicago, Illinois, United States
$150k-$190k/yr HybridFull Time
iManage
iManage: Intelligent document and email management software for professionals.
5+ YOE5–7+ years in data analytics or CX measurement, experience building customer health models and measurement frameworks, strong hands-on data skills, statistical analysis, and cross-functional communication.
Gainsight, AskNicely, Zendesk, Salesforce, Totango
2mo
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Senior Manager, Market Intelligence & Customer Insights
Deerfield or United States
$152k-$209k/yr HybridFull Time
Baxter
BaxterNew York Stock Exchange: BAX: Develops and manufactures medical devices, pharmaceuticals, and IV solutions.
Experience analyzing Premier, SG2, DRG, IQVIA or similar datasets; strong Excel modeling; SAS, R, or SPSS; SQL or Python; familiarity with medical coding and procedure/claims analytics; strong communication and strategic storytelling.
Premier, SG2, DRG, IQVIA, Microsoft Excel, SAS, R, SPSS, SQL, Python
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Strategic Insights Lead, Large Customer Sales
Chicago or New York City
$124k-$180k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
5+ YOEBachelor's degree or equivalent practical experience and 5 years in strategy, executive communications, sales enablement, or vertical marketing; advertising, media, marketing, or consulting experience required.
Search, YouTube, Return on Investment (ROI)
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Senior Manager, Consumer Insights
Chicago, Illinois, United States
$125k-$140k/yr OnsiteFull Time
fairlife
fairlifeNYSE: KO: Produces nutrient-dense and ultra-filtered dairy products and shakes.
5+ YOEBachelor’s degree in marketing, market research, or related field; 5–10 years’ experience; custom qualitative and quantitative research, POS and panel data, analytics, presentation, and collaboration skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI, Nielsen, Circana, Numerator
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Senior Analyst, Consumer Insights (Hybrid: Chicago, IL)
Chicago, Illinois, United States
$65k-$75k/yr HybridFull Time
Circana
Circana: Provides predictive analytics and data insights for consumer markets.
1+ YOE1-2+ years in analytical or market research roles; Bachelor's degree or equivalent; experience with consumer, POS, syndicated/custom research is a plus; strong data interpretation, communication, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Liquid Data®
2w
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Director, Experience Strategy (Audience Insights)
Chicago, Illinois, United States
$107k-$153k/yr HybridFull Time
Publicis Groupe
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
8+ YOE8+ years in customer experience, strategy, insights, media, or integrated marketing; pharmaceutical agency experience preferred; strong analytical, communication, presentation, facilitation, mentoring, and Microsoft Office skills.
Microsoft Office
2w
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Director, Experience Strategy (Audience Insights)
Chicago, Illinois, United States
$107k-$153k/yr OnsiteFull Time
Publicis Groupe
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
8+ YOE8+ years in customer experience, strategy, insights, media, or integrated marketing; pharmaceutical agency experience preferred; proven cross-functional leadership; strong analytical, communication, and mentoring skills; Microsoft Office proficiency.
Microsoft Office
1w
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Customer Operations Analyst
Naperville or Lisle
OnsiteFull Time
Highline Warren
Highline Warren: Distributes and manufactures automotive aftermarket fluids and maintenance parts.
Strong analytical skills required to analyze customer, order, pricing, fulfillment, invoicing, EDI, and integration data; collaborate cross-functionally and develop reporting, dashboards, process visibility, and root-cause insights.
ERP, WMS, TMS, EDI, customer portals
3w
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Associate Client Manager - Insights
Chicago, Illinois, United States
$70k-$82k/yr HybridFull Time
NielsenIQ
NielsenIQNYSE: NIQ: Provides consumer intelligence and retail measurement data services.
3+ YOE3+ years CPG or related industry experience, proficiency with NIQ solutions and POS/panel data, strong analytical and communication skills, ability to coach others and generate revenue leads.
NIQ, RMS, Homescan, Omni, Spectra, Microsoft Excel, PowerPoint, Google Sheets, Google Slides
2w
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Customer Development Manager - Chicago Area
Bolingbrook, Illinois, United States
$80k-$95k/yr OnsiteFull Time
Southern Glazer's Wine and Spirits
Southern Glazer's Wine and Spirits: North America's largest wine and spirits distributor.
3+ YOEBachelor's degree and three years of experience or equivalent; category management, syndicated data, shopper insights, space management, and data analysis experience required.
Nielsen, IRI
5d
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Customer Development Manager - Chicago Area
Bolingbrook or Chicago
$80k-$95k/yr OnsiteFull Time
Southern Glazer's Wine & Spirits
Southern Glazer's Wine & Spirits: Distributes alcoholic beverages and provides supply chain logistics services.
3+ YOEBachelor's degree and three years of experience or equivalent; requires category management, syndicated data, shopper insights, space management, and data analysis and reporting experience.
Nielsen, IRI
1mo
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Associate Director, Category Strategy & InsightsMCCS
Chicago, Illinois, United States
$164k-$205k/yr OnsiteFull Time
Kraft Heinz
Kraft HeinzNASDAQ: KHC: Produces and sells condiments, dairy products, and packaged foods.
8+ YOE3+ MgmtBachelor's degree, 8+ years in category strategy/retail analytics, 3+ years managing teams, expertise synthesizing syndicated/retailer/space data into actionable category roadmaps and customer-facing stories.
Circana/IRI, NielsenIQ
2w
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Capgemini Invent - Organizational Purpose & Strategy - Managing Consultant
Atlanta or Dallas or Chicago or Seattle or Bellevue or New York City or San Francisco
$128k-$249k/yr OnsiteFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Experienced strategy and transformation consultant able to design and implement business and operating models, develop customer insights, and lead small-to-medium projects.
1w
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Sales Analyst - West Region
Chicago, Illinois, United States
$67k-$92k/yr RemoteFull Time
Mars
Mars: Global manufacturer of confectionery, snacks, and pet care products.
Analyzes Nielsen, customer POS, and internal-system data; creates reports, develops timely analytical processes, leverages available tools, and delivers actionable insights for customer teams.
Nielsen, customer POS
1mo
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Staff Product Marketing Manager, Privileged Access Management
Bellevue or Chicago or San Francisco or Toronto
$165k-$226k/yr OnsiteFull Time
Okta
OktaNASDAQ: OKTA: Provide secure identity management and authentication for enterprises.
8+ YOE8+ years product marketing experience in cybersecurity/identity, strong technical buyer marketing, messaging creation, stakeholder influence, project management, and customer insight skills.
2d
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Sr. Associate Manager – Category Management Drug & Natural Channel
New Jersey or Illinois or Chicago or Massachusetts or New York
$97k-$134k/yr RemoteFull Time
Mondelēz International
Mondelēz InternationalNASDAQ: MDLZ: Global food and beverage specializing in snack foods.
3+ YOEBachelor's degree and 3–5 years in category management, insights, marketing strategy, or analytics. Requires strong analytical, storytelling, presentation, customer, and data visualization skills.
Microsoft Excel, Microsoft PowerPoint, JDA, Apollo, SpaceMan, Nielsen, Circana, 1010
5d
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Product Manager
Chicago Heights, Illinois, United States
$93k-$110k/yr OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
3+ YOEBachelor's degree and 3-5 years in product management or related fields. Requires product lifecycle, customer insights, analytical, strategic, communication, presentation, and project management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word