38 customer insights manager jobs at 26 companies in Ewing, NJ
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Customer Experience Insights Manager
Parsippany, New Jersey, United States
$108k-$149k/yrHybridFull Time
GAF: Manufactures residential and commercial roofing and waterproofing products.
7+ YOEBachelor's degree required, master’s preferred; 7+ years experience in CX/user research or related fields; expertise in quantitative and qualitative methods, journey mapping, stakeholder communication, and managing research programs.
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
Lasko Products: Manufactures portable fans, heaters, and air treatment products.
Experience translating customer feedback into product insights, partnering with cross-functional teams to influence prototypes, and creating dashboards to reduce returns and improve ratings.
Director - Customer Insights and Engagement- Neuroscience
Princeton, New Jersey, United States
$198k-$240k/yrOnsiteFull Time
Bristol Myers SquibbNew York Stock Exchange: BMY: Develops and distributes innovative medicines for serious diseases.
8+ YOEBachelor's required; 8+ years in healthcare/pharma analytics or customer insights; experience with real-world data, ROI/impact models, market research, and translating analytics into strategic recommendations.
Avis Budget GroupNASDAQ: CAR: Global provider of vehicle rental and car sharing services.
10+ YOE10+ years in customer analytics or CX strategy, experience leading analytics teams, strong NPS and VoC expertise, analytics and visualization proficiency, excellent communication and executive influence.
Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Urban OutfittersNASDAQ: URBN: Retailer of apparel, accessories, and home goods.
5+ YOE1+ Mgmt5+ years consumer/market research or CX/UX experience, multi-method research expertise, UX research experience, strong storytelling/data visualization, experience managing research programs and teams, Bachelor’s degree in related field.
Valley National BankNASDAQ: VLY: Provides commercial and retail banking services to customers.
10+ YOEBuild and lead an enterprise insights function; 10+ years in consumer insights/market research or customer strategy in financial services or multi-product environment; bachelor\u0002s degree required; expertise in qualitative/quantitative methods; executive storytelling.
Manager, Medical Customer Analytics and Insights - Specialty & Pipeline
Philadelphia, Pennsylvania, United States
OnsiteFull Time
GSKLondon Stock Exchange: GSK: Develops and manufactures innovative vaccines and specialty medicines.
3+ YOEBA/BS in quantitative sciences; 3+ years analytics in a business setting; experience in pharma/healthcare; 2+ years analytics tools; ML/AI experience preferred.
Regeneron PharmaceuticalsNASDAQ: REGN: Discovers and develops medicines for serious diseases.
20+ YOE20+ years pharma/biotech commercial experience; bachelor’s in data science/public health/statistics/engineering or related; leadership of insights & analytics teams; expertise in analytics, customer insights, market access, competitive intelligence; strong communication and project management; ophthalmology experience preferred.
Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
5+ YOE5+ years consumer/market research or CX/UX experience, multi-method research leadership, strong storytelling and data visualization, UX research experience, Bachelor's degree in related field required.
KenvueNYSE: KVUE: Sells global consumer health and personal care products.
6+ YOEBachelor's or equivalent; 6+ years in shopper/category/consumer insights or market research; experience with custom retailer studies, survey design, syndicated data (Circana, Nielsen, Numerator); strong synthesis and presentation skills.
RegeneronNasdaq: REGN: Discovers and manufactures medicines for serious diseases.
20+ YOE20+ years pharma/biotech commercial experience, bachelor's degree in data-related field required (master's preferred), expertise in business analytics, customer insights, market access, competitive intelligence, team leadership, data visualization, and regulatory/commercial environment knowledge.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOEBachelor's degree and 6 years in CPG sales, customer strategy and planning, brand, or related commercial roles. Requires analytical capability with syndicated data, retailer POS, and shopper insight tools.
NielsenIQNYSE: NIQ: Provides consumer intelligence and retail measurement data services.
3+ YOE3+ years in CPG/retail/analytics or consulting, strong data analysis and client relationship skills, college degree preferred, familiarity with NielsenIQ/syndicated data, ability to work at client sites (hybrid).
Lincoln FinancialNew York Stock Exchange: LNC: Provides life insurance, annuities, and retirement planning services.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
Proconex: Provides industrial automation and process control solutions.
5+ YOEBachelor's degree or equivalent experience and 5+ years in product management, product strategy, software, industrial technology, AI, or related technical-commercial roles; experience with roadmaps, agile execution, and customer insights.
Union Home Mortgage: Providing residential mortgage loan services for home purchases and refinancing.
3+ YOE3+ years product or related experience in customer-facing digital environments; strong UX and agile knowledge; excellent communication; able to translate customer insights into product features.
Saint-GobainEuronext Paris: SGO: Global leader in light and sustainable construction and materials.
8+ YOEBachelor's degree required, MBA preferred; 8+ years in product management or marketing; experience managing complex portfolios, Stage-Gate/innovation processes, customer-centric market insight, and leadership skills.
Veeva SystemsNYSE: VEEV: Cloud-based software solutions for the global life sciences industry.
7+ YOE7+ years digital marketing strategy and account management in healthcare/pharma agency; expertise in digital ecosystem, pharma product communications, analytics-driven insights, and enterprise account leadership; ability to travel quarterly.