174,969 customer manager jobs at 22,567 companies in United States
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Customer Service Manager/Customer Concierge
Kalamazoo, Michigan, United States
$16-$22/hrOnsiteFull Time
Mr. Handyman of Kalamazoo & St. Joseph: Growing home improvement and maintenance contractor offering growth and customer-focused service.
Experienced customer service manager with construction/property management knowledge; strong communication, scheduling, and office management skills; proficient with Windows and Microsoft Office; customer-focused.
Hobby Lobby: Operates a national chain of arts and crafts stores.
Provide front-end store management, assist customers with returns, manage registers, strong customer service, basic computer skills, trustworthy with references.
PAXAFE: AI-powered decision support platform for cold chain logistics management.
6+ YOE6–15 years in project management, customer success, or implementations; technical fluency with APIs/JSON; experience with enterprise/regulatory customers; strong project management and communication skills.
11:11 Systems: Provides managed cloud, connectivity, and security infrastructure solutions.
3+ YOEBachelor's or equivalent, 3+ years customer success/account management, strong communication, ability to manage multiple projects, customer research and analytics experience preferred.
AutoStoreOslo Stock Exchange: AUTO: Robotic cube storage systems for automated warehouse fulfillment.
Experience in customer success or account management, strong communication, analytical and technical aptitude, ability to influence stakeholders and manage customer relationships to drive adoption and expansion.
APCO International: Membership organization for public safety communications professionals.
3+ YOEMinimum 3 years in customer success, account management, project management, or customer service; experience in service, training, technology, or public sector preferred; bachelor's degree preferred.
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
3+ YOE3+ years in customer success/account management for B2B SaaS, managing customer portfolios, strong consultative communication, CRM experience (HubSpot or Salesforce), bachelor's or equivalent preferred.
3+ YOE3+ years in customer success/account management in SaaS, experience owning full customer lifecycle, escalation management, strong communication, and familiarity with sales tax or compliance products.
Kalibri Labs: Provides data-driven benchmarking and profit optimization for hotels.
3+ YOE2+ Mgmt2+ years people management in support, 3+ years in customer support (SaaS/data preferred), strong documentation and knowledge-management skills, customer communication, and organizational abilities; bachelor’s degree or equivalent.
Profound: Analytics platform for brand visibility in AI-generated search results.
3+ YOE3+ years in customer success, onboarding, implementation, or customer education; experience scaling onboarding; strong facilitation and program management.
Klipboard: Integrated ERP software for distributive and automotive trades.
Proven customer success or account management experience, ability to manage multiple customers, strong commercial awareness, data-driven insight, excellent communication, and comfort with CRM and Microsoft Office.
Qued: AI-powered automated load appointment scheduling platform for logistics.
5+ YOE5+ years in customer success, account management, consulting, project management or related; strong communication, problem-solving, CRM/ticketing familiarity, ability to onboard and train enterprise customers.
Hometown Ticketing: Provides digital ticketing and event management software for schools.
1+ YOEBachelor's preferred; 1+ years customer success/account management or SaaS experience; strong relationship, renewal, upsell, and communication skills; experience with Salesforce and managing customer adoption and business reviews.
Instrumentl: SaaS platform for nonprofit grant discovery and management.
3+ YOE3+ years in customer-facing Customer Success or Account Management in SaaS, managing large portfolios; strong relationship-building, communication, and proactive ownership skills; experience with adoption, retention, and expansion.