GenLogs: Provides truck intelligence data through a nationwide sensor network.
4+ YOE4+ years in customer success or account management, B2B SaaS experience, mid-market portfolio management, strong analytical and communication skills, experience driving retention, adoption, expansion and creating customer reporting.
Koki Holdings: Manufacturer of professional power tools and industrial equipment.
Experience managing customer service operations, EDI and CRM familiarity, KPI reporting, MS Excel proficiency, leadership and conflict resolution skills.
All Ways Caring HomeCareNASDAQ: BTSG: Provides personal care and support services for home-bound individuals.
Prior scheduling and management or supervisory experience preferred; requires a valid driver's license, auto insurance, communication, customer service, organization, and problem-solving skills.
Flowable: Provides intelligent business process automation and workflow orchestration software.
6+ YOE6+ years in customer success/account management/solution consulting at a SaaS vendor; proven adoption, retention, and expansion track record; strong executive communication and analytical skills; experience with BPM/DPA/Case Management preferred.
LiaHia: Personalized reverse recruiting and career advisory services.
2+ YOE2+ years client/customer success or related experience, excellent English communication, strong organization, and experience with CRMs or project management tools.
Landis+GyrSIX Swiss Exchange: LAND: Sells smart meters and energy management software to utilities.
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
BrightSpring Health Services: Providing home and community-based health and pharmacy services.
Scheduling and management or supervisory experience preferred; requires communication, customer service, problem-solving, independent judgment, driver's license, auto insurance, and an associate or bachelor's degree preferred.
United States or New York City or Atlanta or Charlotte or Chicago
$110k/yrRemoteFull Time
Datavations: AI-powered retail intelligence for building materials and home improvement manufacturers.
3+ YOERequires 3+ years in a data-driven customer-facing role, enterprise relationship management, analytics adoption, data storytelling, revenue awareness, executive presence, and clear communication.
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Evident: Provides automated third-party risk and identity verification platforms.
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Uline: Distributor of shipping, packaging, and industrial supplies.
5+ YOEBachelor’s degree, 5+ years in customer service operations or management, leadership skills, and ability to coach, develop, motivate, and communicate effectively.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3-4 years customer success/SaaS or data management experience; strong consulting, communication, and stakeholder management skills; cloud data platform experience; AI and prompt basics preferred.
DoceboNASDAQ: DCBO: Cloud platform for enterprise learning management and training delivery.
3+ Mgmt3–5 years leading customer-facing teams, bachelor’s degree or equivalent, strong communication, able to travel up to 25%, experience driving retention, upsell, and customer growth.
Braselton or Gainesville or Jefferson or Buford or Athens
OnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
5+ YOEBachelor’s degree, 5+ years in customer service operations or management, leadership, coaching, team development, motivation, and effective cross-functional communication.
Flex Dental: Patient engagement software for streamlining dental practice workflows.
1+ YOE1+ year customer success or related experience; experience with dental software/SaaS preferred; strong verbal/written communication; CRM and customer success platform experience; high school diploma or equivalent.