67 customer onboarding manager jobs at 55 companies in Brisbane, CA
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Customer Onboarding Manager
Plano or Vancouver or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin or Israel or San Francisco or United States or Canada
$88k-$110k/yrHybridFull Time
Tipalti: Private fintech providing accounts-payable, payments, procurement, expense, and treasury automation for mid-market businesses.
4+ YOERequires 4+ years of SaaS implementation, project management, consulting, onboarding, or customer success experience, strong communication and project management skills, and rapid adaptability.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
ID.me: Private American digital identity wallet and identity-verification helping people securely access government, healthcare, and commercial services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Numeral: Payment technology provider for fintechs and banks that offers a universal gateway for payment automation.
2+ YOE2+ years in implementations/onboarding/customer success or operations; strong project management, technical empathy, and customer advocacy; comfort with data, SQL and Excel; startup mindset and ownership.
NexHealth: Patient experience platform helping doctors and developers streamline EHR-integrated scheduling, communications, and digital paperwork.
4+ YOERequires 4+ years in implementation, onboarding, technical program management, or SaaS/API customer success; experience leading large rollouts, customer implementation plans, enablement, APIs, integrations, and multi-stakeholder programs.
5+ YOEBachelor's degree,5+ years in onboarding/customer success/implementation or program management,proven cross-functional leadership,project management skills,and experience using data to drive improvements.
Anrok: The global sales tax solution built for modern commerce.
2+ YOE2+ years in customer success, account management, or project coordination, preferably in technology. Requires project management, process design, relationship-building, communication, organization, and problem-solving skills.
5+ YOEBachelor's degree,5+ years in onboarding/customer success/implementation or related,proven program design and cross-functional leadership,project management and data-driven improvement skills,CRM/BI/LMS proficiency.
AtlassianNASDAQ: TEAM: Unleashing the potential of every team.
10+ YOERequires 10+ years in customer success, account management, or SaaS roles; enterprise customer relationship management; executive stakeholder engagement; program management; and Gainsight, Salesforce, and Tableau experience.
California or Los Angeles or Concord or Fullerton or Riverside or Oxnard or Bakersfield or Roseville or Los Angeles County
$23-$24/hrHybridFull Time
24 Hour Home Care: Private home care and community-based services provider helping California families, Veterans, and people with disabilities live independently.
1+ YOERequires 1–2+ years of customer service experience, strong organization, communication, follow-through, documentation, problem-solving, and time-management skills. Bachelor's degree and onboarding or intake experience preferred.
Mudflap: Private fintech providing a fuel-discount marketplace and fleet card for U.S. truckers and small fleets.
6+ YOE6+ years in growth, onboarding, operations, or customer lifecycle leadership; proven ability to improve conversion, activation, retention, and engagement; analytical with data-driven approach; strong people leadership; interest in AI and automation; experience in PLG, fintech, logistics, marketplaces, or mobility a plus.
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
OpenAI: AI research and deployment focused on beneficial AGI.
5+ YOE5+ years in technical enablement or customer-facing technical roles; experience with complex SaaS platforms, technical discovery and scoping, curriculum and hands-on lab design, strong program management and communication.
Mach9: AI CAD software for civil-engineering and infrastructure teams, turning LiDAR into engineering-ready maps and CAD deliverables.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Krea: N AI creative platform helping visual creatives generate, edit, and enhance images, video, and 3D.
Customer Success or Account Management experience, account renewal and growth record, onboarding and implementation experience, strong communication skills, and proactive ownership in an early-stage environment.
Denver or San Francisco or New York City or Scottsdale or San Jose
$24-$26/hrHybridFull Time
Gusto: Gusto is a payroll, benefits, and human-resources software platform serving small and medium-sized businesses.
3+ YOERequires 3+ years of professional experience, customer communication, account management, project coordination, data accuracy, KPI performance, problem-solving, and adaptability; retirement, payroll, financial services, or startup experience preferred.
Chicago or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$80k-$125k/yrHybridFull Time
BrazeNASDAQ: BRZE: Customer engagement platform for cross-channel marketing and analytics.
3+ YOERequires 3–6 years of relevant customer success, onboarding, implementation, or project management experience, complex account management, strong communication, technical domain knowledge, and project management expertise.
North America or San Francisco or New York City or London
RemoteFull Time
Linear: Cloud-based project-management and issue-tracking system for product teams.
5+ YOE5+ years in technical customer-facing roles, SaaS/startup experience, strong organization and communication skills, experience partnering with product/engineering, skilled at onboarding and driving product adoption.