24 customer onboarding manager jobs at 22 companies in Canton, MA
3w
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Senior Customer Onboarding Manager
United States or Boston
$60k-$70k/yr RemoteFull Time
Foley: Compliance and hiring software for safety-sensitive fleet operations.
5+ YOE5+ years in customer success/onboarding in SaaS; enterprise onboarding experience; strong project management, executive presence, and communication; experience with Salesforce or Planhat; familiarity with DOT/FCRA; openness to AI.
Salesforce, Planhat
1w
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Customer Onboarding Specialist
Westborough or Massachusetts
RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2+ years in account management or customer-facing roles, strong communication and organization, project management, Excel expertise, and ability to learn new software.
Microsoft Excel, Microsoft Office, Smartsheet, AssetPlanner
1w
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Premier Onboarding Manager
Quincy, Massachusetts, United States
$50k-$65k/yr OnsiteFull Time
Bachelor's degree required. Requires intermediate to advanced Microsoft Excel and MS Access knowledge, customer service, communication, problem-solving, organization, multitasking, and deadline-management skills.
Microsoft Excel, Microsoft Access
1mo
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Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr OnsiteFull Time
3+ YOE3+ years SaaS customer success/onboarding experience; full-lifecycle customer management, strong communication, data-driven with CRM and reporting tooling familiarity.
2mo
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
2mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
4w
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Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr HybridFull Time
3+ YOE3-5 years in customer success or SaaS, experience with CRM/CS tools, onboarding and expansion, strong communication and presentation skills, technical aptitude, proficient with MS Office.
Salesforce, Gainsight, Vitally, Microsoft Office
1mo
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*Construction Customer Success Manager
Boston or Miami or Israel
HybridFull Time
5+ YOE5+ years construction experience (site-based preferred); stakeholder management, change management, onboarding/training, strong written/verbal communication; willingness to travel 30–50%.
BIM
1mo
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Customer Success Manager
Newton, Massachusetts, United States
$64k-$72k/yr HybridFull Time
2+ YOEBachelor's degree,2+ years customer-facing experience (2–4 preferred),experience onboarding SaaS clients and B2B digital marketing knowledge,strong presentation,communication,and sales orientation.
2w
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Head of Customer Success and Support Ops
Boston or Dallas or Washington or Maryland or California or New York or Utah
$320k-$365k/yr RemoteFull Time
Proven leader in post-sale revenue: ownership of onboarding, adoption, renewals, retention and expansion across direct, channel and Data-as-a-Service; enterprise customer fluency, product depth, commercial judgment, and operating discipline.
1mo
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Retail Manager
Providence, Rhode Island, United States
OnsiteFull Time
Manage store operations supporting either customer service or backroom product flow; company provides comprehensive onboarding and internal training.
2mo
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Team Lead, Technical Account Manager
Boston, Massachusetts, United States
$220k-$260k/yr HybridFull Time
Proven experience leading technical teams and customer onboarding; hands-on Cloud DevOps (AWS/Azure/GCP) and observability tool experience (Kibana, Grafana, Datadog, Splunk, etc.); strong analytical, communication, and presentation skills.
AWS, EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch, Azure, GCP, Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger, Kubernetes, APM, RUM, SIEM
1mo
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Associate Operations Manager
Boston, Massachusetts, United States
$62k-$70k/yr OnsiteFull Time
Preferred 2 years experience in operations, employee/restaurant/property management; skills in team leadership, partner onboarding, customer support, KPI reporting, P&L management, and basic facility maintenance.
1mo
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Office Manager - Veterinary Hospital Operations
South Weymouth, Massachusetts, United States
$28-$38/hr OnsiteFull Time
5+ YOE5+ Mgmt5+ years office management experience with payroll and HR responsibilities; strong organizational, communication, confidentiality, and customer-service skills; onboarding, OSHA/safety, and administrative systems experience; college preferred.
1mo
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Team Manager, Sales Engineering (eProcurement Solutions)
Framingham or United States
$80k-$113k/yr RemoteFull Time
4+ YOE4+ Mgmt4+ years management/project experience; lead onboarding for enterprise customers; proficiency with Microsoft Outlook/Excel/Word; knowledge of cXML, EDI, OCI, Sunrise and procurement/integration standards; ability to travel as needed; Bachelor’s preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Sunrise, cXML, EDI, OCI
3w
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Free People Assistant Store Manager
Newton, Massachusetts, United States
$21-$24/hr OnsiteFull Time
1+ YOE1+ years store leadership experience, ability to work flexible hours (nights/weekends/holidays), customer service and visual merchandising skills, hiring/onboarding and basic payroll/scheduling familiarity.
MPOS, POS
6d
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Technical Setup Specialist
Boston or Quincy
$65k-$70k/yr HybridFull Time
2+ YOERequires 2+ years in technical onboarding, implementation, project management, or IT support; knowledge of software configuration, APIs, integrations, professional communication, and managing multiple projects.
Salesforce, HubSpot, APIs, The Hive
1mo
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
1mo
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Associate, Loan Platforms Support
Boston or Dallas
$46k-$60k/yr OnsiteFull Time
Bachelor's degree or equivalent experience; strong client service, analytical and problem-solving skills; proficiency with Microsoft Word and Excel; ability to manage onboarding, data research, and account maintenance.
Microsoft Word, Microsoft Excel, Salesforce, SAAS
2mo
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Mass Posting - Shift Supervisor
Watertown, Massachusetts, United States
OnsitePart Time
Lead front-desk operations, supervise desk staff, ensure facility safety and cleanliness, handle member escalations, and support onboarding and training. Flexible schedule including nights, weekends, early mornings, and some holidays.
Rock Gym Pro (RGP), Google Suite
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