22 customer onboarding manager jobs at 19 companies in Duluth, GA
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Onboarding Specialist
United States or Canada or Atlanta
$65k-$75k/yrRemoteFull Time
Granum: Business management software for landscapers and arborists.
3+ YOERequires 3+ years in a SaaS environment, strong communication, organizational and time management skills, CRM or customer success tools experience, and ability to travel in Canada and the U.S.; French or Spanish is an asset.
Salesforce, ChurnZero, Gainsight, HubSpot, Google Workspace, Microsoft Office Suite, LMN, SingleOps, Greenius
Evident: Provides automated third-party risk and identity verification platforms.
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Buildots: AI-powered construction intelligence platform for site progress monitoring.
5+ YOE5+ years construction experience (site-based preferred), stakeholder management, change management, strong communication and problem-solving, ability to drive product adoption and onboard users, willingness to travel 30–50%.
Nashville or Chicago or New York City or Atlanta or Franklin
RemoteFull Time
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
5+ YOE5+ MgmtBachelor's or equivalent experience, typically 5+ years in implementation/onboarding or related delivery roles, leadership experience, cross-functional collaboration, strong organizational and problem-solving skills, familiarity with CRM and project platforms.
Flynn Group: Largest franchise operator of restaurants and fitness centers globally.
Oversee club operations, support hiring/onboarding/scheduling/payroll, manage inventory and KPIs, deliver excellent member service, handle cleaning and facility standards, ability to stand long periods and lift up to 75 lbs.
Locality: Local video advertising solutions for broadcast and streaming.
2+ YOE2+ years in product support/customer success in SaaS, experience with implementations/onboarding, ability to translate technical details, strong communication and documentation skills, familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, or Salesforce.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
Moneypenny: Outsourced telephone answering and live chat services.
Manage client relationships post-onboarding, drive product adoption and expansion, maintain CRM data, collaborate cross-functionally, and use data to identify risk and support renewals.
MountainSeed: Commercial real estate appraisal management and data analytics platform.
3+ YOE3+ years in client success or B2B account management; software onboarding and product launch experience; cross-functional collaboration; people leadership potential.
Moneypenny: Provides outsourced telephone answering and live chat services.
Owning client relationships post-onboarding, driving product adoption and retention, managing multiple accounts, communicating with stakeholders including executives, using data to identify risk and support renewals, and collaborating cross-functionally.
eddyson: Provides cloud-based electronic data interchange software for businesses.
2+ YOEExperience with EDI/integration and project delivery, technical onboarding on cloud platforms, mapping and data flow design, customer coordination, IT education or equivalent experience.
Locality: Unified platform for local broadcast and streaming video advertising.
2+ YOE2–4 years in product support/customer success or product adoption in SaaS; Bachelor's preferred; familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce; implementation/onboarding experience; strong communication and documentation skills.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
H&M GroupNasdaq Stockholm: HM B: Retailer of clothing, accessories, and home furnishing products.
Leadership of store department, driving sales and profitability, recruiting/onboarding and developing staff, managing visual and operational standards, analyzing sales and budgets, and ensuring excellent customer experience.
Instore Care App, Click & Collect, Smart Store, Hello Member
Barracuda: Sells cybersecurity software for email, network, and data protection.
3+ YOE3+ years in onboarding/professional services/customer success; strong project management, communication, and analytical skills; experience creating playbooks and onboarding content; bachelor’s degree in related field.
Pearly: Automates patient billing and collections for dental practices
2+ YOERequires 2–4 years in SaaS implementation, onboarding, or technical customer success; project management, software configuration and training, process documentation, and familiarity with HubSpot and customer support platforms.
Stord: Cloud-based logistics platform for omnichannel fulfillment and warehousing
Proven customer success or SaaS account experience in ecommerce, onboarding, product adoption, training, and data-driven customer management; familiarity with commerce platforms and strong communication skills.
ACV AuctionsNYSE: ACVA: Digital marketplace for buying and selling wholesale used vehicles.
3+ YOERequires 3–7 years in field implementation, technical onboarding, or solutions engineering; automotive dealer software experience; customer relationship management; problem-solving; and willingness to travel approximately 75%.
Dealer Management System (DMS), Inspection Management System (IMS), Customer Relationship Management (CRM)
Northspyre: Software platform for real estate development project management.
Customer success role driving product adoption, renewals, expansion and value; analyze customer data, manage onboarding/implementation, liaise with product/technical teams, and travel occasionally; real estate or construction experience preferred.
Care Coordinator – Help Connect Clients with Quality Care
Norcross, Georgia, United States
$19-$25/hrOnsiteFull Time
A&C Private Home Care: Provides compassionate non-medical home care and personal assistance services.
Coordinate caregiver schedules, match caregivers to clients, manage onboarding and compliance, communicate with clients/stakeholders, and maintain electronic records; high school diploma/GED required; office experience preferred.
Actalent: Provides specialized engineering and scientific talent solutions and services.
1+ YOEAssociates degree or 2+ years customer service experience; strong prioritization, communication, confidentiality, problem solving, and customer service skills; ability to manage onboarding, payroll, and office operations.