47 customer onboarding manager jobs at 28 companies in Georgia
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SMB Onboarding Manager
Texas or New York or South Carolina or North Carolina or Colorado or Florida or Utah or Georgia
$70k-$90k/yrRemoteFull Time
Connecteam: All-in-one management platform for the deskless workforce.
2+ YOE2+ years in SaaS onboarding or customer-facing roles, SMB experience preferred; strong presentation, training, organizational skills; tech-savvy and able to manage multiple onboarding projects.
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yrHybridFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
Granum: Business management software for landscapers and arborists.
3+ YOERequires 3+ years in a SaaS environment, strong communication, organizational and time management skills, CRM or customer success tools experience, and ability to travel in Canada and the U.S.; French or Spanish is an asset.
Salesforce, ChurnZero, Gainsight, HubSpot, Google Workspace, Microsoft Office Suite, LMN, SingleOps, Greenius
Evident: Provides automated third-party risk and identity verification platforms.
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Buildots: AI-powered construction intelligence platform for site progress monitoring.
5+ YOE5+ years construction experience (site-based preferred), stakeholder management, change management, strong communication and problem-solving, ability to drive product adoption and onboard users, willingness to travel 30–50%.
700Credit: Provides credit reporting and compliance solutions to automotive dealerships.
2+ YOE2+ years in customer service or account management preferred, strong client communication, problem-solving, process improvement, organizational skills, phone etiquette; Bachelor's degree preferred; willingness to travel as needed.
Norican Group: Provider of metal casting and surface preparation technology solutions.
Manage customer portfolios, analyze technical and business challenges, define and implement solutions, lead onboarding and training, provide first-level support, and identify upsell opportunities.
Team Manager Customer Experience - Temporary - Bilingual Spanish
Humble or Alabama or Arkansas or Florida or Georgia or Idaho or Iowa or Kansas or Louisiana or Mississippi or Missouri or Nebraska or North Carolina or Oklahoma or Tennessee or Texas or Utah or West Virginia
RemoteFull Time, Temporary
Alorica: Provides customer experience and business process outsourcing services globally.
High school diploma/GED, completion of Team Manager onboarding, experience supervising ~20 staff, strong communication and interpersonal skills, time management and computer proficiency; bachelor’s degree desirable.
Nashville or Chicago or New York City or Atlanta or Franklin
RemoteFull Time
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
5+ YOE5+ MgmtBachelor's or equivalent experience, typically 5+ years in implementation/onboarding or related delivery roles, leadership experience, cross-functional collaboration, strong organizational and problem-solving skills, familiarity with CRM and project platforms.
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
Flynn Group: Largest franchise operator of restaurants and fitness centers globally.
Oversee club operations, support hiring/onboarding/scheduling/payroll, manage inventory and KPIs, deliver excellent member service, handle cleaning and facility standards, ability to stand long periods and lift up to 75 lbs.
Locality: Local video advertising solutions for broadcast and streaming.
2+ YOE2+ years in product support/customer success in SaaS, experience with implementations/onboarding, ability to translate technical details, strong communication and documentation skills, familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, or Salesforce.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
Moneypenny: Outsourced telephone answering and live chat services.
Manage client relationships post-onboarding, drive product adoption and expansion, maintain CRM data, collaborate cross-functionally, and use data to identify risk and support renewals.
MountainSeed: Commercial real estate appraisal management and data analytics platform.
3+ YOE3+ years in client success or B2B account management; software onboarding and product launch experience; cross-functional collaboration; people leadership potential.
Moneypenny: Provides outsourced telephone answering and live chat services.
Owning client relationships post-onboarding, driving product adoption and retention, managing multiple accounts, communicating with stakeholders including executives, using data to identify risk and support renewals, and collaborating cross-functionally.
eddyson: Provides cloud-based electronic data interchange software for businesses.
2+ YOEExperience with EDI/integration and project delivery, technical onboarding on cloud platforms, mapping and data flow design, customer coordination, IT education or equivalent experience.
Locality: Unified platform for local broadcast and streaming video advertising.
2+ YOE2–4 years in product support/customer success or product adoption in SaaS; Bachelor's preferred; familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce; implementation/onboarding experience; strong communication and documentation skills.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
H&M GroupNasdaq Stockholm: HM B: Retailer of clothing, accessories, and home furnishing products.
Leadership of store department, driving sales and profitability, recruiting/onboarding and developing staff, managing visual and operational standards, analyzing sales and budgets, and ensuring excellent customer experience.
Instore Care App, Click & Collect, Smart Store, Hello Member
Community Manager (Studio Manager) - Musicologie Augusta
Augusta, Georgia, United States
$42k-$45k/yrOnsiteFull Time
Musicologie: Provides private music lessons for all ages and abilities.
Studio leadership role requiring customer-facing experience, team hiring/onboarding/coaching, enrollment and event management, strong communication, organizational skills, and comfort with studio systems and evening/weekend availability.