92 customer onboarding manager jobs at 79 companies in Jericho, NY

2w
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Customer Onboarding Manager
New York City, New York, United States
$36-$43/hr HybridFull Time
Justworks
Justworks: Private HR technology providing payroll, benefits, HR, compliance, and global hiring services for small businesses.
2+ YOERequires 2–5 years in customer onboarding, implementation, or customer success, plus project and stakeholder management, clear communication, attention to detail, and cross-functional experience.
4d
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Customer Onboarding Manager
Salt Lake City or New York City or Barcelona or Beijing
HybridFull Time
Red Points
Red Points: The world's most widely used platform to counter online brand abuse, providing solutions to fight counterfeits, piracy, impersonation, and distribution abuse.
2+ YOERequires 2+ years in customer onboarding, customer success, customer support, or similar roles, plus communication, organization, time management, data analysis, strategic thinking, and problem-solving skills.
video encoding frameworks, transcription software
2mo
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Onboarding Manager
New York or New Jersey or United States
$120k/yr HybridFull Time
PERSUIT
PERSUIT: Legal technology platform helping corporate legal departments engage and manage outside counsel.
3+ YOEBachelor's degree or equivalent, 3+ years client-facing experience (SaaS onboarding, customer success, consulting, PM), strong stakeholder management, project delivery, communication, and US work authorization.
PERSUIT, Jira, Smartsheet, Asana, Monday.com, eBilling
1mo
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Onboarding Manager
New York City, New York, United States
$80k-$110k/yr HybridFull Time
Air
Air: Private software providing a creative operations platform for creative and marketing teams.
2+ YOE2+ years SaaS onboarding/implementation/customer success experience; managing multiple engagements, familiarity with migrations, integrations, SSO basics, strong written/verbal communication and organization.
Notion, Slack, Salesforce, Claude, ChatGPT
1mo
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Customer Onboarding Manager
New York, New York, United States
OnsiteFull Time
Smartly
Smartly: AI advertising platform helping brands and agencies create, optimize, and scale cross-channel campaigns.
3+ YOE3-5 years digital experience with paid social and programmatic exposure; bachelor's degree or equivalent; strong communication, project management, and platform skills; Google Sheets and Google Slides proficiency.
Smartly.io, Google Sheets, Google Slides, Meta, Google
2w
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Onboarding Manager (US)
New York City, New York, United States
HybridFull Time
Nory
Nory: N AI restaurant operating system for multi-site operators, automating forecasting, scheduling, inventory, payroll, and BI.
2+ YOERequires 2–4 years in SaaS onboarding, implementation, or customer success; strong project management, communication, customer adoption, process improvement, and startup adaptability skills.
AI
2mo
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Strategic Accounts Onboarding Manager
New York City, New York, United States
$105k-$130k/yr HybridFull Time
Wealth.com
Wealth.com: Private U.S. fintech providing AI-powered estate and tax planning software for financial advisors and their clients.
5+ YOE5+ years in enterprise onboarding/implementation or customer success in wealth management/fintech/financial services SaaS; experience building onboarding programs, managing teams, and working with RIAs/BDs/private wealth firms.
Carta
1w
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Onboarding Manager
New York City or San Francisco or Salt Lake City
$110k-$140k/yr HybridFull Time
Anrok
Anrok: The global sales tax solution built for modern commerce.
2+ YOE2+ years in customer success, account management, or project coordination, preferably in technology. Requires project management, process design, relationship-building, communication, organization, and problem-solving skills.
CRM, AI
1mo
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Onboarding Specialist
New York City, New York, United States
OnsiteFull Time
NYC Health + Hospitals/Harlem
NYC Health + Hospitals/Harlem: The public health care system of New York City.
2+ YOEBachelor's in related field or Associate plus 2 years HR experience (1 year onboarding); transactional HR/onboarding experience; strong customer service, analytical and time-management skills; HCM experience.
Human Capital Management (HCM), Microsoft Office, Google Suite
1mo
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Founding Onboarding & Customer Success Manager - US (m/f/d) - AI health-tech
New York, New York, United States
HybridFull Time
voize
voize: AI voice-documentation app serving nurses and caregivers in skilled nursing and long-term care facilities.
Proven customer onboarding and training experience, excellent communication and presentation skills, data/dashboard literacy, travel-ready across the US, empathy for frontline care environments.
2mo
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Onboarding Operations Specialist
New York City, New York, United States
$85k-$110k/yr RemoteFull Time
Lightyear
Lightyear: Private B2B SaaS provider of telecom procurement, network inventory, and bill-payment software for enterprises.
1+ YOE1+ years startup/ops/consulting experience; strong project management, process improvement, customer-facing skills; comfortable with large data sets in Excel; experience managing small offshore teams.
Network Inventory, Microsoft Excel, AI Agents
1mo
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Customer Onboarding Specialist - Coffee (Upstate New York)
New York City or Albany or Syracuse or Binghamton
$90k-$115k/yr FieldFull Time
Nestlé Professional
Nestlé Professional: Nestlé’s foodservice division supplies ingredients, beverages, equipment, and operational support to out-of-home food operators.
Experience in food & beverage operations and project management, familiarity with Salesforce/CRM, intermediate Microsoft Office skills, strong problem-solving, ability to work variable hours and travel extensively.
Salesforce, Microsoft PowerPoint, Microsoft Word
1mo
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Client Onboarding Specialist
Chicago or Royal Oak or New York City or San Francisco
$47k-$67k/yr HybridFull Time
SpotOn
SpotOn: Private restaurant technology and financial services providing point-of-sale, ordering, reservations, labor, and payment tools to operators.
2+ YOE2+ years customer success experience, bachelor\u0002s degree required, executive communication, project management, Salesforce familiarity, strong analytical and stakeholder coordination skills.
Salesforce
2mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
1mo
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Onboarding Specialist
Peekskill, New York, United States
$27-$28/hr HybridFull Time
Sun River Health
Sun River Health: Providing comprehensive primary and preventive healthcare for all.
1+ YOEBachelor's degree,1-2 years administrative experience required (3-5 preferred). Proficient in Microsoft Office, ATS/Oracle/Docuware, strong communication, customer service, ability to manage 30-40 candidates and travel to Peekskill.
Microsoft Office, Applicant Tracking Software, Oracle, Docuware
3mo
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Customer Success Manager
New York City, New York, United States
$90k-$120k/yr HybridFull Time
Passage Health
Passage Health: Healthcare software providing an all-in-one EMR and practice-management platform for ABA and pediatric therapy providers.
3+ YOE3-5 years in customer success/onboarding in SaaS or healthcare technology; strong communication; ownership mindset; project management; collaborative and customer-focused.
2w
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Customer Success Manager
New York City, New York, United States
$130k-$160k/yr OnsiteFull Time
Posh
Posh: Social platform for discovering and ticketing real-world events, serving organizers and attendees.
3+ YOERequires 3+ years in Customer Success, Account Management, strategic partnerships, or similar roles, with experience driving adoption, retention, renewals, expansion, onboarding, QBRs, and strategic customer outcomes.
Planhat, AI
3d
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Senior Customer Success Manager
New York City or Baltimore
$70k-$78k/yr HybridFull Time
Jellyfish
Jellyfish: Private global digital marketing agency helping brands unite media, creative, content, data, technology, strategy, and AI.
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Intercom, Slack, Pencil Pro, Wrike
1mo
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Customer Success Manager
New York City, New York, United States
HybridFull Time
Ledge
Ledge: Private software providing AI-powered financial-close automation for finance teams.
5+ YOE5+ years professional experience with B2B SaaS customer-facing roles, proven end-to-end onboarding, ERP/integration technical confidence, strong written/verbal communication, and ability to manage a book of accounts.
Slack, NetSuite, Sage Intacct, Workday, SAP, FloQast, BlackLine, Numeric, API
2mo
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Customer Success Manager
New York City, New York, United States
$130k-$150k/yr OnsiteFull Time
FINNY
FINNY: AI-powered growth and marketing platform helping financial advisors identify, prioritize, and engage prospective clients.
4+ YOE4+ years customer success or client-facing SaaS experience; onboarding, training, and customer adoption expertise; strong communication, coaching, and problem-solving; familiarity with CRM and customer health concepts.