92 customer onboarding manager jobs at 79 companies in Jericho, NY
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Customer Onboarding Manager
New York City, New York, United States
$36-$43/hrHybridFull Time
Justworks: Private HR technology providing payroll, benefits, HR, compliance, and global hiring services for small businesses.
2+ YOERequires 2–5 years in customer onboarding, implementation, or customer success, plus project and stakeholder management, clear communication, attention to detail, and cross-functional experience.
Salt Lake City or New York City or Barcelona or Beijing
HybridFull Time
Red Points: The world's most widely used platform to counter online brand abuse, providing solutions to fight counterfeits, piracy, impersonation, and distribution abuse.
2+ YOERequires 2+ years in customer onboarding, customer success, customer support, or similar roles, plus communication, organization, time management, data analysis, strategic thinking, and problem-solving skills.
3+ YOEBachelor's degree or equivalent, 3+ years client-facing experience (SaaS onboarding, customer success, consulting, PM), strong stakeholder management, project delivery, communication, and US work authorization.
Smartly: AI advertising platform helping brands and agencies create, optimize, and scale cross-channel campaigns.
3+ YOE3-5 years digital experience with paid social and programmatic exposure; bachelor's degree or equivalent; strong communication, project management, and platform skills; Google Sheets and Google Slides proficiency.
Smartly.io, Google Sheets, Google Slides, Meta, Google
Nory: N AI restaurant operating system for multi-site operators, automating forecasting, scheduling, inventory, payroll, and BI.
2+ YOERequires 2–4 years in SaaS onboarding, implementation, or customer success; strong project management, communication, customer adoption, process improvement, and startup adaptability skills.
Wealth.com: Private U.S. fintech providing AI-powered estate and tax planning software for financial advisors and their clients.
5+ YOE5+ years in enterprise onboarding/implementation or customer success in wealth management/fintech/financial services SaaS; experience building onboarding programs, managing teams, and working with RIAs/BDs/private wealth firms.
Anrok: The global sales tax solution built for modern commerce.
2+ YOE2+ years in customer success, account management, or project coordination, preferably in technology. Requires project management, process design, relationship-building, communication, organization, and problem-solving skills.
NYC Health + Hospitals/Harlem: The public health care system of New York City.
2+ YOEBachelor's in related field or Associate plus 2 years HR experience (1 year onboarding); transactional HR/onboarding experience; strong customer service, analytical and time-management skills; HCM experience.
Human Capital Management (HCM), Microsoft Office, Google Suite
Founding Onboarding & Customer Success Manager - US (m/f/d) - AI health-tech
New York, New York, United States
HybridFull Time
voize: AI voice-documentation app serving nurses and caregivers in skilled nursing and long-term care facilities.
Proven customer onboarding and training experience, excellent communication and presentation skills, data/dashboard literacy, travel-ready across the US, empathy for frontline care environments.
Lightyear: Private B2B SaaS provider of telecom procurement, network inventory, and bill-payment software for enterprises.
1+ YOE1+ years startup/ops/consulting experience; strong project management, process improvement, customer-facing skills; comfortable with large data sets in Excel; experience managing small offshore teams.
Customer Onboarding Specialist - Coffee (Upstate New York)
New York City or Albany or Syracuse or Binghamton
$90k-$115k/yrFieldFull Time
Nestlé Professional: Nestlé’s foodservice division supplies ingredients, beverages, equipment, and operational support to out-of-home food operators.
Experience in food & beverage operations and project management, familiarity with Salesforce/CRM, intermediate Microsoft Office skills, strong problem-solving, ability to work variable hours and travel extensively.
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
Sun River Health: Providing comprehensive primary and preventive healthcare for all.
1+ YOEBachelor's degree,1-2 years administrative experience required (3-5 preferred). Proficient in Microsoft Office, ATS/Oracle/Docuware, strong communication, customer service, ability to manage 30-40 candidates and travel to Peekskill.
Microsoft Office, Applicant Tracking Software, Oracle, Docuware
Passage Health: Healthcare software providing an all-in-one EMR and practice-management platform for ABA and pediatric therapy providers.
3+ YOE3-5 years in customer success/onboarding in SaaS or healthcare technology; strong communication; ownership mindset; project management; collaborative and customer-focused.
Posh: Social platform for discovering and ticketing real-world events, serving organizers and attendees.
3+ YOERequires 3+ years in Customer Success, Account Management, strategic partnerships, or similar roles, with experience driving adoption, retention, renewals, expansion, onboarding, QBRs, and strategic customer outcomes.
Jellyfish: Private global digital marketing agency helping brands unite media, creative, content, data, technology, strategy, and AI.
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Ledge: Private software providing AI-powered financial-close automation for finance teams.
5+ YOE5+ years professional experience with B2B SaaS customer-facing roles, proven end-to-end onboarding, ERP/integration technical confidence, strong written/verbal communication, and ability to manage a book of accounts.
Slack, NetSuite, Sage Intacct, Workday, SAP, FloQast, BlackLine, Numeric, API
FINNY: AI-powered growth and marketing platform helping financial advisors identify, prioritize, and engage prospective clients.
4+ YOE4+ years customer success or client-facing SaaS experience; onboarding, training, and customer adoption expertise; strong communication, coaching, and problem-solving; familiarity with CRM and customer health concepts.