17 customer onboarding manager jobs at 16 companies in Soquel, CA
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Customer Onboarding Manager
Plano or Vancouver or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin or Israel or San Francisco or United States or Canada
$88k-$110k/yrHybridFull Time
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOERequires 4+ years of SaaS implementation, project management, consulting, onboarding, or customer success experience, strong communication and project management skills, and rapid adaptability.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
Vancouver or Plano or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin
$88k-$110k/yrHybridFull Time
Tipalti: AI-powered platform for finance automation and global payments.
4+ YOERequires 4+ years in implementation, project management, consulting, onboarding, or SaaS customer success; strong communication and project management skills. SaaS, ERP, accounting, and web application experience preferred.
ID.me: Provides secure digital identity verification and authentication services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
10+ YOERequires 10+ years in customer success, account management, or SaaS roles; enterprise customer relationship management; executive stakeholder engagement; program management; and Gainsight, Salesforce, and Tableau experience.
GC AI: AI-powered legal platform for in-house legal teams.
3+ YOE3+ years in B2B SaaS customer success owning onboarding, adoption, renewals, and expansion; strong presentation, stakeholder management, data-driven renewal skills, and comfort with technical products in startup settings.
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yrHybridFull Time
BILLNYSE: BILL: Automated financial operations software for small and midsize businesses.
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
Mudflap: Fuel payment and discount platform for the trucking industry.
6+ YOE6+ years in growth, onboarding, operations, or customer lifecycle leadership; proven ability to improve conversion, activation, retention, and engagement; analytical with data-driven approach; strong people leadership; interest in AI and automation; experience in PLG, fintech, logistics, marketplaces, or mobility a plus.
Hyve SolutionsNYSE: SNX: Designs and manufactures custom hardware for hyperscale data centers.
5+ YOE5+ years project management experience in customer-facing environments; onboarding/implementation experience; strong stakeholder, communication, and problem-solving skills; familiar with Agile/Waterfall; PMP preferred; willing to travel.
AiPrise: Builds a compliance operating system that helps fintechs, marketplaces, banks, and platforms automate KYC, KYB, AML, fraud, and monitoring at scale.
10+ YOE10+ Mgmt10+ years in customer operations or technical support leadership; experience scaling ops at Series A–C B2B SaaS/fintech; building onboarding/support functions; technical product and API integration experience; deployed AI and familiarity with Zendesk/Intercom/Linear.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
Prudential Overall Supply: Provides industrial uniform rentals and textile laundry service programs.
2+ YOE2+ MgmtMinimum 2 years supervisory experience; strong customer service and communication skills; clean driving record; ability to travel up to 50% and operate delivery routes; training, onboarding and employee development experience preferred.
Urban OutfittersNASDAQ: URBN: Retailer of apparel, home goods, and lifestyle products.
1+ YOE1+ years store leadership, ability to work flexible hours including nights/weekends/holidays, retail leadership, hiring/onboarding and customer engagement skills.
Glean: AI platform for enterprise search and automated workplace agents
8+ YOE8+ years B2B SaaS marketing experience focused on post-sale outcomes; experience building lifecycle programs across onboarding, activation, adoption, renewal and expansion; expertise in segmentation, testing, automation, analytics, and AI fluency.
Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub
Learning Commons: Develops AI infrastructure and tools to advance educational learning science.
3+ YOE3+ years in account/partner/customer success or related client-facing roles; experience with CRM tools; strong communication, analytical skills, and ability to manage multiple edtech partners and onboarding.
Links Healthcare Group: Operates and manages skilled nursing and rehabilitation healthcare facilities
High school diploma, proficiency in Microsoft Office and electronic health records, admissions/customer service or caregiving experience preferred, ability to manage payroll, recruit/onboard staff, and maintain regulatory compliance.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic health record systems