19 customer onboarding manager jobs at 16 companies in Suwanee, GA
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Customer Onboarding Specialist I
United States or Canada or Mexico or Monterrey or Denver or Atlanta or Tampa
$54k-$63k/yrFieldFull Time
Actabl: , a private hospitality software provider, supplies hotel operators with operations, labor, business-intelligence, and asset-management tools.
0+ YOEBachelor's degree in hospitality management or related field, 0–1 years of experience, strong communication and training skills, technology proficiency, and access to a major international airport.
LMN: Software serving North American landscapers and arborists with management, payments, and workforce-training platforms.
3+ YOERequires 3+ years in a SaaS environment, strong communication, organizational and time management skills, CRM or customer success tools experience, and ability to travel in Canada and the U.S.; French or Spanish is an asset.
Salesforce, ChurnZero, Gainsight, HubSpot, Google Workspace, Microsoft Office Suite, LMN, SingleOps, Greenius
Evident: Evident is a supplier-risk SaaS platform that automates insurance verification and credentialing for enterprise risk teams.
3+ YOE3+ years in customer success or account management; onboarding/implementation experience; renewal and retention ownership; familiarity with insurance certificates (COIs); ability to translate contracts to system configuration; strong communication; Salesforce experience preferred.
Buildots: Raeli construction-intelligence software serving construction leaders with AI and predictive insights.
5+ YOE5+ years construction experience (site-based preferred), stakeholder management, change management, strong communication and problem-solving, ability to drive product adoption and onboard users, willingness to travel 30–50%.
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
U.S. BankNew York Stock Exchange: USB: Diversified financial services and banking institution.
5+ YOE5+ MgmtBachelor's or equivalent experience, typically 5+ years in implementation/onboarding or related delivery roles, leadership experience, cross-functional collaboration, strong organizational and problem-solving skills, familiarity with CRM and project platforms.
Planet FitnessNYSE: PLNT: Leading fitness center franchisor and operator.
Oversee club operations, support hiring/onboarding/scheduling/payroll, manage inventory and KPIs, deliver excellent member service, handle cleaning and facility standards, ability to stand long periods and lift up to 75 lbs.
Locality: Private local TV advertising platform serving brands, agencies, political campaigns, and media partners across streaming and broadcast.
2+ YOE2+ years in product support/customer success in SaaS, experience with implementations/onboarding, ability to translate technical details, strong communication and documentation skills, familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, or Salesforce.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
VoiceNation: Private outsourced communications provider serving businesses with telephone answering, live chat, switchboards, and AI-enabled customer support.
Manage client relationships post-onboarding, drive product adoption and expansion, maintain CRM data, collaborate cross-functionally, and use data to identify risk and support renewals.
MountainSeed: Technology-enabled commercial real estate services provider serving banks and credit unions with appraisal, valuation, and capital-markets solutions.
3+ YOE3+ years in client success or B2B account management; software onboarding and product launch experience; cross-functional collaboration; people leadership potential.
Moneypenny: Private outsourced communications provider serving businesses with telephone answering, live chat, switchboards, and AI-enabled customer support.
Owning client relationships post-onboarding, driving product adoption and retention, managing multiple accounts, communicating with stakeholders including executives, using data to identify risk and support renewals, and collaborating cross-functionally.
eddyson: German B2B SaaS provider connecting retail and wholesale businesses through EDI, API, and WebEDI integrations.
2+ YOEExperience with EDI/integration and project delivery, technical onboarding on cloud platforms, mapping and data flow design, customer coordination, IT education or equivalent experience.
Locality: Private local TV advertising platform serving brands, agencies, political campaigns, and media partners across streaming and broadcast.
2+ YOE2–4 years in product support/customer success or product adoption in SaaS; Bachelor's preferred; familiarity with Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce; implementation/onboarding experience; strong communication and documentation skills.
Intercom, Zendesk, Atlassian, HubSpot, Microsoft Dynamics 365, Salesforce, LocalX
Planet FitnessNYSE: PLNT: Leading fitness center franchisor and operator.
Oversee club operations, develop and coach staff, support hiring/onboarding/scheduling/payroll, ensure member service and facility cleanliness; able to stand, walk frequently, lift up to 75 lbs; strong customer service, communication and problem-solving skills.
Pearly: The dental financial engagement platform that boosts practice profitability and keeps patients smiling.
2+ YOERequires 2–4 years in SaaS implementation, onboarding, or technical customer success; project management, software configuration and training, process documentation, and familiarity with HubSpot and customer support platforms.
Stord: 3PL fulfillment and supply-chain software serving DTC, B2B, and omnichannel brands.
Proven customer success or SaaS account experience in ecommerce, onboarding, product adoption, training, and data-driven customer management; familiarity with commerce platforms and strong communication skills.
Care Coordinator – Help Connect Clients with Quality Care
Norcross, Georgia, United States
$19-$25/hrOnsiteFull Time
A & C Private Home Care: Georgia private home care agency providing personalized in-home senior care, companionship, household help, and skilled nursing.
Coordinate caregiver schedules, match caregivers to clients, manage onboarding and compliance, communicate with clients/stakeholders, and maintain electronic records; high school diploma/GED required; office experience preferred.
Actalent: Engineering and sciences services and talent solutions provider.
1+ YOEAssociates degree or 2+ years customer service experience; strong prioritization, communication, confidentiality, problem solving, and customer service skills; ability to manage onboarding, payroll, and office operations.
Gaylor Electric: Design-build electrical construction and 24/7 electrical support services.
Provide administrative support including payroll, onboarding, AIA billings, accounts receivable, document management, customer contact; MS Office proficiency and bilingual Spanish required; HS/GED and prior HR administration experience.