139,919 customer operations jobs at 12,933 companies in United States
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Customer Operations Lead
San Francisco or Singapore
OnsiteFull Time
HUD: Platform for reinforcement learning environments and AI agent evaluations.
Experience in customer or business operations, strong judgment in customer-facing situations, high attention to detail, ability to manage many concurrent threads, and familiarity using AI tools to improve productivity.
TechSee: Provides visual AI and augmented reality customer service software.
Senior leader with proven experience running large-scale service/CX or client services operations, ability to translate AI into operational outcomes, build teams and deliver measurable metrics.
Abacum: AI-native platform for automated business planning and financial analysis.
5+ YOE5+ years post-sale operations experience, strong NRR and renewal forecasting skills, analytical modeling, cross-functional influence, process and playbook design, and practical use of AI in operations.
Antithesis: Autonomous software testing platform for deterministic bug detection.
10+ YOE10+ years in customer operations/customer success/account management within SaaS; experience scaling post-sales operations, strong analytics, and cross-functional leadership; hands-on with customer operations tooling.
Transwall: Manufactures and installs custom architectural glass wall systems.
5+ YOE5-10 years in customer service, inside sales, or commercial operations; strong HubSpot, reporting, communication, and process improvement skills; manufacturing or construction products experience preferred.
Ace World Wide: Provides household moving, commercial storage, and logistics services.
1+ YOE1–3 years of experience in customer operations, order processing, sales support, or office administration; strong communication and organizational skills; proficient with spreadsheets; customer-focused with problem solving.
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
1+ YOE1-3 years in Customer Service/Operations; HS diploma required; MS Office proficiency; strong collaboration and communication; leadership potential.
Delta ElectronicsTaiwan Stock Exchange: 2308: Global provider of power and thermal management solutions.
2+ YOE2+ years in customer operations/order management; SAP and Excel proficiency; strong communication, organization, and problem-solving skills; associate degree in business preferred.
Persona: Provides identity verification and fraud prevention software for businesses.
5+ YOE5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills.
Marmon: Global industrial organization providing manufacturing and services across sectors.
5+ YOEBachelor's in business/operations/engineering or equivalent experience; 5+ years in customer operations/service delivery; strong customer-facing leadership, diagnostic troubleshooting, systems thinking, cross-functional collaboration, and data-driven decision-making.
Kraken Kinetics: Manufacturer of advanced kinetic solutions for unmanned defense platforms.
2+ YOEBachelor's degree or equivalent;2+ years in customer operations/account or program coordination;strong communication, analytical, and organizational skills;proficiency with Microsoft Office and CRM systems;U.S. citizenship required.
Microsoft Office, Salesforce, HubSpot, NetSuite, Microsoft Dynamics
Emerge: Digital platform for managing freight procurement and logistics.
Manage customer accounts, schedule and monitor shipments, communicate updates, and meet operational KPIs; strong communication, organization, multitasking, and problem-solving skills required; high school diploma required.
2+ YOE2-3 years in Customer Operations/Support; English and German; Zendesk/Jira experience; pharma reimbursement knowledge a plus; analytical and organizational skills; independent and team-oriented; AI tool experience.
Duncan-Parnell: A operating branch showrooms and an online store selling equipment, supplies, and accessories.
Customer service and order processing experience; proficiency with P21 ERP, CRM, eBay and online store operations; able to lift 50 lbs; high school diploma required; organized and detail-oriented.
IDEMIA: Identity and security solutions using biometrics and cryptography.
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
Topcon Positioning GroupTokyo Stock Exchange: 7732: Sells precision positioning and workflow automation for industrial sectors.
3+ YOE3–5 years in customer/operations/order management; experience with ERP (e.g., SAP) and CRM (e.g., Salesforce); strong organizational, problem-solving, and communication skills; bachelor’s degree preferred in business, supply chain, or operations.
IntegerNYSE: ITGR: Manufactures medical devices and components for global healthcare companies.
10+ YOELead Customer Operations team; oversee quoting, order entry, and service; collaborate with Sales, Planning, Engineering; 10+ years in medical device operations.
Trilliant Food & Nutrition: A vertically integrated manufacturer of premium beverages and coffee.
3+ YOE3+ years in administrative/customer operations or supply chain; Bachelor's degree or equivalent; experience with ERP (Microsoft Dynamics AX), CRM, Microsoft Office (Excel, PowerPoint, Word, OneNote, Outlook, Teams), Power BI; strong data management and cross-functional coordination skills.
Microsoft Dynamics AX (AX), ERP, CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft OneNote, Microsoft Outlook, Microsoft Teams, Power BI
1+ YOE1–3 years customer support or operations experience, proficiency with Microsoft Excel/Word/PowerPoint and order management/ERP systems, associate degree or equivalent, strong organization and customer service skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Sales Order Management system, ERP