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2,909 customer operations jobs at 826 companies in San Francisco, CA

5d
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Customer Operations Lead
San Francisco or Singapore or Europe
$100k-$150k/yr HybridFull Time
Clera
Clera: AI talent agent matching professionals with high-growth startup roles
Experience owning customer operations, resolving complex issues across teams, building workflow tools, engaging technical customers, synthesizing feedback, managing concurrent tasks, and using AI productivity tools.
AI, Reinforcement Learning (RL)
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1mo
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Customer Operations Manager
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Persona
Persona: Provides identity verification and fraud prevention software for businesses.
5+ YOE5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills.
Microsoft Excel, Salesforce, SQL, Looker, Tableau
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1w
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Customer Operations Specialist
San Francisco, California, United States
$100k-$165k/yr HybridFull Time
Binti
Binti: Software for government social services and child welfare agencies.
2+ YOERequires 2–5 years in renewals, deal desk, customer or sales operations, contracts coordination, or order management; Salesforce administration, analytical, reporting, contract-tracking, and cross-functional coordination skills.
Salesforce, Maxio, Linksquare, DocuSign, Metabase, Sigma
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2w
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Customer Operations Lead
San Francisco or United States
$100k-$250k/yr RemoteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Manage and run customer support, resolve tier 1-3 tickets, build and maintain knowledge bases and AI automations, strong communication, Stripe experience, prior support and people management experience.
Stripe, Wispr Flow
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6d
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Manager, Customer Operations (Walmart)
Bentonville or Walnut Creek
HybridFull Time
Kinder's
Kinder's: Produces and sells premium barbecue sauces, seasonings, and marinades.
5+ YOERequires 5+ years of customer service experience, preferably in Walmart consumer-packaged-goods supply chain or operations, strong communication, organization, problem-solving, Microsoft Office proficiency, and willingness to travel.
LUMINATE, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP
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1d
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Customer Success Operations Engineer
San Jose, California, United States
$128k-$134k/yr OnsiteFull Time
SambaNova Systems
SambaNova Systems: Develops custom AI hardware and software for enterprise computing.
2+ YOERequires 2–5 years in operations or customer success operations, hands-on AI workflow experience, CRM and customer success platform experience, advanced Excel/Google Sheets, analytical, project management, and communication skills.
Gainsight, Salesforce, Zapier, Workato, CRM, Customer Success platform, HubSpot, Totango, ChurnZero, Vitally, Microsoft Excel, Google Sheets, SQL, Tableau, Looker, Power BI
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1mo
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Customer Operations AI Engineer
San Francisco or United States
$120k-$160k/yr HybridFull Time
Tread
Tread: AI platform for construction material logistics and fleet dispatching.
Experience building AI agents, APIs, SQL and automation for customer operations; strong technical judgment, customer-facing skills, and analytical instrumentation.
APIs, SQL, LLMs, Mintlify, Fin, Intercom, Linear, Omni, HubSpot, PostHog, REST API
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2d
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Senior Customer Strategy & Operations Manager
London or New York City or San Francisco
HybridFull Time
Mixpanel
Mixpanel: Provides an event-based analytics platform for tracking user behavior.
5+ YOE5+ years in revenue, sales, customer success, or business operations at a high-growth B2B SaaS company; CS operations, SQL, enterprise product, analytical, communication, and AI automation experience required.
SQL, Salesforce
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4w
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Customer Operations Coordinator, Support
San Francisco, California, United States
$65k-$80k/yr RemoteFull Time
Canvas Medical
Canvas Medical: A that builds an EMR platform and tools to enable clinicians and developers to integrate data and automate healthcare workflows.
1+ YOE1+ year support/operations experience, familiarity with web/SaaS platforms, willingness to learn SQL/REST APIs, strong written communication, organized and detail-oriented.
Canvas EMR, FHIR API, SQL, REST APIs, Slack, Plugin SDK
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1w
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Customer Experience Communications Operations Manager
Boston or San Francisco
$130k-$165k/yr HybridFull Time
Benchling
Benchling: Cloud platform for biotechnology research and development.
8+ YOERequires 8+ years in customer communications operations, incident or change management, or comparable B2B SaaS operations; dashboarding, process design, editorial judgment, regulated environments, and customer-stack experience.
Salesforce, Zendesk, Gainsight, SQL
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2mo
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Customer Operations
San Francisco, California, United States
OnsiteFull Time
Lassie: AI-powered automation platform for healthcare practice administration and billing.
Owning software implementations, coordinating setup and access, strong communication, and identifying process improvements.
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1w
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Senior Customer Experience Operations Manager
San Francisco or New York City
$135k-$167k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
6+ YOE2+ MgmtRequires 6+ years in customer experience or operations management, including 2+ years managing outsourced BPO teams, KPI ownership, budget management, knowledge management, support tooling, and AI tools.
Intercom, Guru, Claude, ChatGPT
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2mo
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Customer Experience Strategy & Operations Lead
New York City or San Francisco
$230k-$270k/yr OnsiteFull Time
Notion
Notion: Provides a unified workspace for notes, documents, and project management.
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Zendesk, Gainsight, Decagon
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1mo
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Senior Director, Lead of Customer Operations
San Jose, California, United States
$210k-$303k/yr OnsiteFull Time
Altera
Altera: Manufacturer of field-programmable gate arrays and programmable logic devices.
15+ YOE7+ Mgmt15+ years in customer/commercial operations, 7+ years people leadership, semiconductor or FPGA experience, proven process improvement and escalation management, Bachelor\u0002s required (advanced degree preferred).
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1mo
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Customer Business Operations Specialist III
Santa Clara or Austin
$92k-$127k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEBachelor's or equivalent, 4+ years in sales operations/order management/demand planning, experience with ERP (SAP) and Excel, strong analytical and communication skills.
SAP, Microsoft Excel
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3w
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Customer Operations Analyst — Japanese Langua
San Francisco, California, United States
$65k-$80k/yr RemoteFull Time
Science Exchange
Science Exchange: SaaS platform for R&D supplier management and procurement.
1+ YOEJapanese fluency, 1+ years customer or technical support experience, BS degree required (science preferred), Salesforce/ticketing experience, strong communication and analytical skills.
Salesforce, Claude AI, JIRA
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1mo
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Customer Business Operations Specialist IV
Santa Clara or Austin
$116k-$160k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
7+ YOEBachelor's degree or equivalent,7–10 years in sales/order/revenue/operations functions,experience with ERP (SAP),BI tools,strong analytical and leadership skills,ability to support strategic accounts and travel ~20%.
SAP
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2w
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Customer Success Strategy & Operations, Sr. Manager
San Francisco, California, United States
$154k-$209k/yr OnsiteFull Time
Anaplan
Anaplan: Provider of cloud-native enterprise business planning and modeling software.
8+ YOE8+ years in revenue/business or customer success operations, expertise in forecasting, pipeline management, CRM data integrity, executive advising, and scalable process design.
Salesforce, Gainsight
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1w
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Business Operations & Customer Service Advisor
Santa Clara, California, United States
$133k-$166k/yr OnsiteFull Time
STMicroelectronics
STMicroelectronicsNew York Stock Exchange: STM: Designs and manufactures semiconductor integrated circuits for electronics applications.
10+ YOERequires 10–15 years of experience in sales processes, demand and supply management, and customer service, plus strong supply chain knowledge, communication, collaboration, and problem-solving skills.
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2w
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Customer Finance Operations Specialist
Sunnyvale, California, United States
$130k-$188k/yr HybridFull Time
Intuitive
IntuitiveNASDAQ: ISRG: Robotic-assisted systems for minimally invasive surgery.
4+ YOE4+ years in customer finance, lease/contract administration, or sales operations; contract and billing knowledge; Excel and CLM/Salesforce familiarity; bachelor's degree; strong communication and analytical skills.
Microsoft Excel, CLM, Salesforce
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