19 customer operations analyst jobs at 6 companies in Grass Valley, CA
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Workplace Operations Experience Analyst
Sacramento, California, United States
$23-$50/hrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
2+ YOETwo years of professional customer service, hospitality, and audiovisual or office technology support experience; strong communication, organization, problem-solving, teamwork, and independent-work skills; ability to lift 50 pounds.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
AccentureNYSE: ACN: Global professional services delivering 360° value.
2+ YOERequires 2+ years in professional customer service, hospitality, and audio visual or office technology support; strong communication, organization, problem-solving, teamwork, and technology skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yrHybridFull Time
Scribd, Inc.: AI-powered knowledge serving global readers, professionals, and learners through document, presentation, reading, and social book platforms.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
State of California: The constitutional government of the U.S. State of California.
Analyze and direct personnel management programs with confidentiality, initiative, independence, strong customer service, and clear written communication; applicants must meet Analyst II classification requirements.
State Examination/Employment Application STD Form 678, Microsoft Word
State of California: The constitutional government of the U.S. State of California.
Requires Analyst II minimum qualifications, examination or eligibility for appointment, research and analysis ability, clear written communication, confidentiality, initiative, independence, and customer service commitment.
State of California: The constitutional government of the U.S. State of California.
Requires analytical skills, database and records management, report evaluation, written recommendations, Excel experience, customer service, project facilitation, and eligibility for the Analyst I classification.
California Department of Consumer Affairs: California's government consumer-protection department licenses and regulates professionals while helping consumers navigate complaints and licensing.
Coordinates student protection, outreach, and reimbursement activities; requires analytical, communication, organizational, data analysis, customer service, and Microsoft Office skills.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft Outlook
State of California: The constitutional government of the U.S. State of California.
Analytical experience with training, outreach, policy and procedure development, databases, customer service, communication, confidentiality, prioritization, and Microsoft Office, Adobe Acrobat, and Zoom proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Adobe Acrobat, Zoom
Sacramento County or Elk Grove or Sacramento or Lodi
$6k-$8k/moHybridFull Time
California Department of Corrections and Rehabilitation: California state correctional agency operating prisons and parole programs while providing rehabilitation for incarcerated people.
Requires analytical, research, decision-making, communication, multitasking, organizational, and customer service skills, plus knowledge of acquisitions processes and Microsoft applications including Word, Excel, Outlook, and Visio.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Visio
State of California: The constitutional government of the U.S. State of California.
Supports business operations by coordinating requests, maintaining records, managing operational data, serving customers, and collaborating with staff, vendors, and department partners. Examination eligibility required.
California or Fresno or Glendale or Pasadena or Redding or Sacramento or Vacaville
$4k-$8k/moRemoteFull Time, Temporary
State of California: The constitutional government of the U.S. State of California.
Analyze and report on Claims Processing Center operations, coordinate projects, support management, evaluate reporting systems, provide recommendations, and maintain effective relationships and customer service.
State of California: The constitutional government of the U.S. State of California.
Requires Analyst II classification eligibility and experience in regulatory analysis, research, stakeholder engagement, process improvement, reporting, customer service, project management, and Microsoft Office.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Outlook
Poppy Bank: Private California community bank serving consumers and businesses with deposits, commercial lending, and personal banking services.
5+ YOE5+ years analyst experience with core banking systems, strong custom reporting skills, project management experience (PMP preferred), bachelor's degree or equivalent experience, knowledge of system security and bank operations.
California Department of Consumer Affairs: California's government consumer-protection department licenses and regulates professionals while helping consumers navigate complaints and licensing.
Experience in enforcement programs, accurate case data entry, statistics and report analysis, workflow coordination, customer service, de-escalation, confidentiality, and public communication.
Microsoft Excel, Microsoft Office, Microsoft Forms
California Franchise Tax Board: California government tax agency administering personal and corporate income taxes for taxpayers and businesses.
Analyzes and applies federal and state job-protection laws, organizes data, provides updates, presents information, and delivers customer service. Background investigation required; no specific experience stated.
San Francisco or Sacramento or San Mateo or Walnut Creek
$70k-$95k/yrHybridFull Time
WTWNASDAQ: WTW: Global advisory, broking, and solutions.
1+ YOERequires 1-2 years of benefits experience, Microsoft Office proficiency, strong communication, customer service, organization, time management, technology adoption, and a resident Department of Insurance Life License.
Sacramento or Oakland or San Francisco or Glendale
$4k-$6k/moHybridFull Time
State of California: The constitutional government of the U.S. State of California.
Analytical and administrative experience supporting legal operations, with customer service, organization, accuracy, process improvement, case management, and knowledge of basic legal concepts and procedures.
California Department of Transportation: California’s government transportation department manages highways, intercity rail, airport permits, and local-agency coordination.
Requires Analyst II eligibility or applicable civil service eligibility, clear written communication, customer service, multitasking, deadline management, and a valid driver's license when operating a state vehicle.