71 customer operations analyst jobs at 45 companies in California
2d
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Lead, Customer Success Operations Analyst
Palo Alto, California, United States
$123k-$185k/yr OnsiteFull Time
6+ YOERequires 6+ years in Customer Success Operations, Revenue Operations, Sales Ops, or CS analytics in B2B SaaS or enterprise technology; SQL, Tableau, Snowflake, Excel, Salesforce, and AI/LLM experience.
Microsoft Excel, SQL, Tableau, Snowflake, Salesforce, Gainsight, Totango, Planhat, AI/LLM
1mo
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Customer Operations Claims Analyst
Walnut Creek, California, United States
$105k-$115k/yr HybridFull Time
3+ YOE3+ years supply chain/customer operations/logistics experience in CPG; knowledge of deductions, chargebacks, OTIF disputes, transportation claims; strong analytical, cross-functional problem-solving skills; experience with ERP, Excel/Google Sheets, and claim management tools.
ERP systems, Microsoft Excel, Google Sheets, claim management tools
1mo
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Operations Analyst
Fairfield, California, United States
$22-$24/hr OnsiteFull Time
1+ YOEProvide administrative and technical operations support including invoice processing, vendor/customer coordination, data collection and analysis; Eclipse, Excel, Word helpful; high school diploma and 1+ years warehouse experience.
Eclipse, Microsoft Excel, Microsoft Word
2mo
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Audience Operations Analyst
United States or Los Angeles or New York City
$60k-$80k/yr RemoteFull Time
0+ YOE0–3 years ad tech or media operations experience; bachelor’s degree or equivalent; organized, detail-oriented, comfortable with AI tools and spreadsheets; basic SQL familiarity and quick to learn new platforms.
OpenAP platform, ChatGPT, Claude, Perplexity, Gemini, Monday.com, Asana, SQL
1w
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People Operations Analyst
London or Paris or Bangalore or San Francisco or London
£35k-£42k/yr HybridFull Time
1+ YOEOne year of operations or customer-facing experience; proficiency with Claude, Slack, Google Workspace, and automations; strong communication, organization, relationship-building, ownership, and analytical skills.
Claude, Slack, Google Workspace, HiBob
2w
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Workplace Operations Experience Analyst
Sacramento, California, United States
$23-$50/hr OnsiteFull Time
2+ YOETwo years of professional customer service, hospitality, and audiovisual or office technology support experience; strong communication, organization, problem-solving, teamwork, and independent-work skills; ability to lift 50 pounds.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
2mo
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Client Services / Sales Operations Analyst
Los Angeles, California, United States
$58k-$75k/yr OnsiteFull Time
Process purchase orders, coordinate deliveries, manage product sourcing and inventory, maintain records in company systems, and provide customer support; proficiency with Microsoft Excel, Word, AS 400, and CRM systems; strong attention to detail and organization.
Microsoft Excel, Microsoft Word, AS 400, CRM
3w
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Customer Development & Operations Analyst, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles or United States
$75k-$95k/yr RemoteFull Time
3+ YOE3+ years CPG sales experience, Costco experience preferred, forecasting and analytics (IRI/Numerator), Excel and Salesforce proficiency, bachelor’s or equivalent, willingness to travel up to 30%.
Microsoft Excel, Salesforce, Blue Planner, Numerator, IRI, CRX, Microsoft Teams, Outlook
2w
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Workplace Operations Experience Analyst
Sacramento, California, United States
$23-$50/hr OnsiteFull Time
2+ YOERequires 2+ years in professional customer service, hospitality, and audio visual or office technology support; strong communication, organization, problem-solving, teamwork, and technology skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
1mo
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Customer Success Analyst
Chicago or San Francisco or Dallas or Los Angeles
$107k-$119k/yr HybridFull Time
4+ YOE4+ years B2B operations experience, bachelor’s degree in business/economics/finance or related, basic SQL proficiency, strong communication and analytical skills, experience with account management or customer-facing roles preferred.
SQL
1mo
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IT Operations Analyst
San Francisco, California, United States
$109k-$164k/yr OnsiteFull Time
3+ YOE3+ years IT support experience in fast-paced environments; proficiency with Okta, Google Workspace, MDM, scripting/automation; strong communication and customer-service skills.
Google Workspace, Okta, Slack, Zoom, Jamf, Microsoft Intune, Okta Workflows, Python, Bash, PowerShell, Microsoft Office, macOS
2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
1w
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Analyst I
San Francisco County or San Francisco or West Sacramento
$4k-$6k/mo OnsiteFull Time
Requires California civil service Analyst I eligibility and demonstrated analytical, data analysis, recommendation, customer service, and administrative support abilities.
1w
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Strategy and Operations Analyst
Simi Valley, California, United States
$75k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years in strategy, analytics, consulting, or related work; BA/BS; advanced Excel; business modeling, customer segmentation, communication, and project management skills. SQL, BI, and ERP experience preferred.
Microsoft Excel, SQL, Power BI, Tableau, NetSuite, Shopify
1mo
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TEMP Analyst - MQ Outbound Operations
San Diego, California, United States
$20/hr OnsiteTemporary, Contract
Coordinate carriers and deliveries, validate proofs of delivery, process damage repairs, communicate production and delivery status to customers; proficiency with Microsoft Word/Outlook/PowerPoint and strong written/verbal communication.
Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
2mo
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Client Services / Sales Operations Analyst
Los Angeles, California, United States
$58k-$75k/yr OnsiteFull Time
Process purchase orders, coordinate deliveries and sourcing, maintain inventory and PO records, use Excel/Word/AS 400/CRM, strong attention to detail, customer service and problem-solving; bachelor's degree preferred.
Microsoft Excel, Microsoft Word, AS 400, CRM
2mo
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Business Analyst - Customer Success - Shockwave Medical
Santa Clara or United States
$75k-$121k/yr RemoteFull Time
5+ YOEAssociate's degree or 5+ years relevant experience, 2 years supporting customer service/sales ops/finance; procurement knowledge; Excel (pivot), Salesforce, PowerBI, Oracle ERP; strong communication and analytical skills.
Microsoft Excel, Salesforce, PowerBI, Oracle ERP
2w
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Production Operations Analyst I - Weekend Day Shift
Scottsdale or Phoenix or San Francisco or Chicago or New York City
$21-$25/hr HybridFull Time
1+ YOEHigh school diploma and 1+ year of work experience or training. Requires Windows, Linux, IBM Mainframe, Microsoft Office, technical troubleshooting, customer support, communication, and process compliance.
Windows, Linux, IBM Mainframe, Microsoft Office, Customer Relationship Management (CRM)
1d
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Supervisory Tax Analyst
Fresno or Oakland or Denver or Jacksonville or Chamblee or Indianapolis or Covington or Andover or Baltimore or Lanham or Kansas City or Saint Louis or Cheektowaga or Holtsville or Cleveland or Portland or Philadelphia or Pittsburgh or Guaynabo or Franklin or Memphis or Austin or Dallas or Ogden or Richmond or Seattle
$126k-$197k/yr OnsiteFull Time
1+ YOE1+ MgmtOne year of specialized supervisory experience in call center or customer contact operations, including workload planning, employee development, performance management, metrics analysis, process improvement, and program management.
HRConnect, SETR, ITM, USA Hire, Microsoft Word, Microsoft Excel
2mo
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Senior Analyst, Client Experience & Operations - Mars Veterinary Health
California or Los Angeles or Santa Monica or Tampa or Vancouver
$104k-$162k/yr RemoteFull Time
4+ YOEBachelor's degree required; 4+ years in analytics, operations, consulting, or customer experience; experience with Excel and data visualization; ability to coordinate cross-functional initiatives, run pilots, and translate strategy into execution.
Microsoft Excel, Power BI, Tableau, SQL, C++, Python
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