8,863 customer operations jobs at 1,566 companies in Florida
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Customer Operations Specialist
Orlando, Florida, United States
OnsiteFull Time
Duncan-Parnell: A operating branch showrooms and an online store selling equipment, supplies, and accessories.
Customer service and order processing experience; proficiency with P21 ERP, CRM, eBay and online store operations; able to lift 50 lbs; high school diploma required; organized and detail-oriented.
IntegerNYSE: ITGR: Manufactures medical devices and components for global healthcare companies.
10+ YOELead Customer Operations team; oversee quoting, order entry, and service; collaborate with Sales, Planning, Engineering; 10+ years in medical device operations.
WellDyne: Pharmacy benefit management and prescription drug administration services.
10+ YOE10+ years leadership in customer operations or call center management, experience with escalations, vendor management, QBRs, and cross-functional program implementation.
Customer Service Operations Representative (Miami, FL)
Miami, Florida, United States
$21/hrRemoteFull Time
Curri: On-demand last-mile delivery platform for construction and industrial supplies.
Provide chat and phone support for customers and drivers, facilitate deliveries end-to-end, communicate with contacts, and surface operational feedback. Proficiency with Google Docs and Google Sheets required; strong communication and problem-solving skills.
Fortress Information Security: AI-powered platform for supply chain cybersecurity and risk management.
3+ YOE3+ years in customer success/operations/product/FP&A or related roles; bachelor's degree or equivalent; strong PowerPoint, analytics, dashboard, and cross-functional execution skills; practical fluency with AI tools.
Arkansas or Arizona or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kentucky or Maryland or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or Oklahoma or Oregon or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
RemoteFull Time
PDQ: Provides software deployment and IT asset management solutions.
Proven customer/revenue operations experience, strong analytics and project management, hands-on CRM and CS tooling expertise (Salesforce, Zendesk), and ability to build dashboards and drive operational improvements.
Manager Customer Support Business Partner Operations
Orlando, Florida, United States
HybridFull Time
JetBlueNASDAQ: JBLU: Low-cost airline providing air travel and integrated vacation services.
5+ YOE5+ Mgmt5+ years leadership/customer service experience with 3+ years managing BPO/contact center operations; high school/GED required; passport and ability to travel internationally; experience with SLAs, dashboards, contract management, and analytics.
New York or Birmingham or Miami or Tampa or Cincinnati or Los Angeles
$84k-$126k/yrHybridFull Time
Green DotNYSE: GDOT: Provides mobile banking and payment solutions to consumers and businesses.
5+ YOE5+ years in contact center or BPO management; experience supervising outsourced partners; strong vendor contract and financial metrics knowledge.
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
Associate Director, Healthcare Customer Care Operations
Bellevue or Plantation
$138k-$222k/yrOnsiteFull Time
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
7+ YOE7+ years program management and contact center operations experience in healthcare/regulated industries; bachelor\u0002s required, master\u0002s preferred; strong cross-functional leadership, SOP development, KPI expertise; PMP/Six Sigma/Lean a plus.
Elements Massage Columbus: Provides therapeutic massage and skincare services in Columbus, Ohio.
Management experience with sales and operations, strong leadership, communication, organization, customer service, ability to work flexible hours including nights/weekends, and training capability.
BrandSafway: Provides scaffolding, specialized construction services, and industrial equipment.
3+ YOEHigh school diploma, 3+ years operations/logistics/project coordination experience; strong organization, communication, customer service; proficiency with Microsoft Office, Excel, Word, Outlook.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
FirstService ResidentialNASDAQ / TSX: FSV: Manages residential communities and homeowners associations for property owners.
Supervise property operations, manage moves/deliveries/contractors, respond to mechanical/medical/security incidents, strong customer service and managerial experience, HS diploma and CPR desirable.
Image Janitorial Services: Provides commercial cleaning and maintenance services for businesses.
3+ YOE2+ Mgmt3+ years janitorial operations experience with 2+ years supervisory experience; leadership, budgeting, inventory, scheduling, and customer-relationship skills; ability to work flexible hours and travel.