1,494 customer operations manager jobs at 588 companies in Addison, TX
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Customer Service Operations Manager
Plano, Texas, United States
OnsiteFull Time
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
8+ YOE5+ MgmtBachelor's degree,8+ years operational leadership with 5+ years in customer service operations,experience with executive escalations,vendor management,process improvement,and analytics;MBA preferred.
Microsoft Excel, Microsoft PowerPoint, Sprinklr, Tableau, Jira
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
1+ YOERequires 1–3 years in customer service or operations, a high school diploma, Microsoft Office proficiency, strong communication, problem-solving, leadership, and team-management skills.
Delta ElectronicsTaiwan Stock Exchange: 2308: Global provider of power and thermal management solutions.
2+ YOE2+ years in customer operations/order management; SAP and Excel proficiency; strong communication, organization, and problem-solving skills; associate degree in business preferred.
Leo Facilities Maintenance: Provides multi-site commercial facilities maintenance and repair services.
5+ YOE5+ years operations or service-management experience in commercial overhead doors and docks; strong technical trade knowledge; people-leadership experience managing technicians; customer-focused; analytical and communication skills.
CR Fitness: Operates a network of franchised fitness clubs and gyms.
Leadership experience in fitness, sales, or hospitality; sales-minded and customer-service driven; strong communication, coaching, organizational, and reporting skills; previous operations or management experience preferred.
EōS Fitness: Operates a chain of full-service health clubs.
2+ YOE2+ Mgmt2+ years operations management, 3+ years customer service experience preferred; strong communication and MS Office skills; CPR certification within 30 days; ability to lift >40 lbs; must pass background check.
CAENYSE: CAE: Provides flight simulation and training services to aviation industries.
7+ YOE2+ MgmtBachelor's degree, 7+ years in customer success/account management, 2+ years people management, experience driving customer satisfaction/retention/growth, strong leadership and communication, knowledge of software/SDLC, experience with customer support and analytics, able to travel up to 20%.
Flooret: A flooring brand offering premium, design-forward products through direct-to-consumer, retail, commercial, and dealer channels.
7+ YOE3+ MgmtRequires 7+ years in customer or service operations and 3+ years leading customer-facing teams, with experience in workflows, metrics, escalations, operational improvement, and cross-functional leadership.
Auto Driveaway: Professional vehicle relocation and door-to-door fleet logistics services.
Proven management and communication skills, logistics and customer-service experience, ability to multitask, use ERP systems, ensure regulatory compliance (FMCSR), and travel 2-3 times per year for meetings.
Berkshire Hathaway AutomotiveNYSE: BRK.B: Operates a national network of franchised automotive dealerships.
Proven fixed operations leadership with experience managing high-volume service and parts operations, strong financial and operational acumen, people development, customer focus, valid driver's license, and ability to pass background and drug screening.
ConcentraNYSE: CON: Provider of occupational health, urgent care, and physical therapy.
3+ YOE3+ MgmtBachelor's preferred, 3+ years leadership or operations management experience, prior healthcare or customer-service experience preferred, HIPAA/PHI handling, strong communication, personnel and performance management skills, Microsoft Word and Excel proficiency.
CLEARNYSE: YOU: Provides biometric identity verification for seamless travel and access.
3+ Mgmt3+ years leadership in customer-facing operations, ability to coach staff, enforce security/compliance, strong communication and organizational skills, ability to stand/walk long periods, complete government background check.
H-E-B: Operates a major supermarket chain in Texas and Mexi
Store operations management experience, strong leadership, customer service, facilities, safety, and problem-solving skills; ability to prioritize and communicate effectively.
JabilNYSE: JBL: Provides manufacturing and supply chain solutions for global brands.
8+ YOELead a project management team for NPI and customer introductions; bachelor\u000degree required, 8+ years project management experience, PMP preferred, strong operational/financial and communication skills; automotive experience preferred.
Associa: Provides management and maintenance services for homeowners associations.
Experience in operations or customer support, strong communication, organization, problem-solving, ability to manage multiple priorities, and process improvement and workflow documentation skills.
Fanatics: Global digital sports platform for licensed merchandise and betting.
3+ YOERequires 3+ years of operations management experience in customer care or warehouse fulfillment, large-team leadership, workforce planning, analytical skills, physical stamina, scanning and inventory system proficiency, and a bachelor's degree or equivalent experience.
AI, 5S, PC, computerized scanning equipment, PC-based inventory control programs
City Electric Supply: Distributes wholesale electrical equipment and professional tools.
Two years of related experience preferred; valid driver's license preferred. Requires customer service, multitasking, communication, relationship-building, and team-oriented leadership skills.
CarvanaNew York Stock Exchange: CVNA: Online platform to buy, sell, and trade used cars.
5+ YOE5+ MgmtBachelor's degree, 5+ years leading teams and managing multiple employees, logistics experience, strong decision-making, multitasking, process improvement, and customer and employee experience skills.