2d
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Customer Operations Manager
Detroit, Michigan, United States
$55k/yr OnsiteFull Time
1+ YOE1-3 years customer service or operations experience, high school diploma required (bachelor's preferred), proficiency with Microsoft Office, leadership and communication skills to manage teams and resolve customer issues.
Microsoft Office Suite
3mo
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Customer Operations Manager
Jackson, Georgia, United States
OnsiteFull Time
3+ YOE3+ MgmtLead and develop the Customer Service team; oversee daily operations, order processing, escalation, and cross-functional collaboration to ensure high customer satisfaction.
ERP, CRM, Microsoft Office
2w
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Customer Operations Manager
Barker, New York, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
2w
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Customer Operations Manager
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
5+ YOE5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills.
Microsoft Excel, Salesforce, SQL, Looker, Tableau
1mo
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Customer Operations Manager
Kenosha, Wisconsin, United States
$95k-$105k/yr HybridFull Time
Bachelor's degree in Business or equivalent experience; proven leadership in customer support/account management; strong order management and cross-functional coordination skills; ERP/CRM and Microsoft Office proficiency; analytical and process-improvement experience.
ERP, CRM, Microsoft Office Suite
1w
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Manager, Customer Operations
Seattle or Atlanta or United States
$110k-$140k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue Operations, 2+ years people leadership, experience shipping AI/automation in customer contexts, fluency with Salesforce and Outreach, strong analytics and communication; Bachelor's or equivalent.
Claude, Salesforce, Outreach
3w
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Customer Operations Manager
Cranberry Township or Pittsburgh
OnsiteFull Time
Oversee Customer Service, Technical Services and Field Service teams; manage case management, order processing and installation scheduling; track KPIs; communicate cross-departmentally and lead direct reports.
1mo
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Senior Manager, Customer Operations
Palm Harbor, Florida, United States
OnsiteFull Time
10+ YOELead Customer Operations team; oversee quoting, order entry, and service; collaborate with Sales, Planning, Engineering; 10+ years in medical device operations.
Oracle, SAP
4w
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Operations & Customer Experience Manager
Pocatello, Idaho, United States
$70k/yr OnsiteFull Time
Manager to oversee daily office operations, customer experience, scheduling, estimating, purchasing, inventory, vendor relations, payments, and process improvements; strong leadership and Microsoft Office skills required.
Microsoft Office
1d
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Customer Success Operations Manager
Denver, Colorado, United States
$100k-$110k/yr OnsiteFull Time
3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance
1mo
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Customer Service Operations Manager
United States
RemoteFull Time
5+ YOE5+ Mgmt5+ years leadership in customer service/contact center or operations; experience managing supervisors, data-driven decision making, process improvement, escalation management, and proficiency with Google Workspace and contact center technologies.
Google Workspace
1w
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Senior Customer Operations Manager
Kenosha or Waukegan or Pleasant Prairie or Milwaukee or Glenview
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, 5+ years in customer service or product management with 2+ years in management; knowledge of order entry and purchase order systems and Microsoft Office; willingness to travel to North American branches and vendors.
Order Entry, Purchase Order Systems, Microsoft Office
3mo
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Manager, Customer Service & Operations
Salt Lake City, Utah, United States
$90k-$105k/yr OnsiteFull Time
4+ YOE1+ Mgmt4–6 years in customer service/operations; 1–2 years people management; AI-native mindset; Zendesk experience; strong analytics; excellent communication; fintech/payments/B2B SaaS experience a plus; Salt Lake City in-office 3–4 days.
Zendesk, AI tools
2w
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Customer Experience & Operations Manager
Metairie, Louisiana, United States
OnsiteFull Time
Proven customer service operations/management experience; hands-on AI tooling and automation configuration; omnichannel (phone, email, chat) support management; e-commerce background; strong analytical and written communication skills; ability to lead a small team.
eDesk, Shopify, Slack
1mo
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Customer Support Operations Manager
New York City, New York, United States
$120k-$150k/yr HybridFull Time
Experience leading customer support operations, designing escalation paths and workflows, owning key metrics, and implementing tooling (Intercom/Fin) and AI-driven automation.
Intercom, Fin AI, AI Automation
1w
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Customer Service Operations Manager
Centralia or St. Louis
OnsiteFull Time
5+ YOE5+ years customer service and operations experience preferred. BA/BS in Business preferred. Strong people leadership, commercial awareness, process improvement, and stakeholder management. Ability to travel for domestic and international business.
SAP, Salesforce, ERP, CRM
1mo
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Senior Manager, Customer Operations
San Jose, California, United States
$142k-$243k/yr HybridFull Time
Bachelor's degree and substantial managerial experience in semiconductor or related industry; strong Excel, PowerPoint and Power BI skills; project management and executive communication ability; experience with AI tools and Power Query preferred.
Microsoft Power Query, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI
2mo
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Operations Manager - Customer Experience
Sugar Land, Texas, United States
$90k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years leadership in customer service/operations; proven ability to manage team performance and KPIs; strong communication; on-site, process-driven environment; no industry-specific experience required.
Scheduling systems, Customer relationship management (CRM)
2mo
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Customer Success Operations Manager
United States
$107k-$154k/yr RemoteFull Time
5+ YOE5+ years in customer operations at a SaaS company; expertise with Salesforce Suite; advanced analytics (Google Sheets, Excel, Sigma, Databricks, Tableau); experience with Gainsight and CS tools; AI-driven automation experience; strong program/project management and communication.
Salesforce Suite (CRM, Customer 360, Service Cloud, Communities), Google Sheets, Microsoft Excel, Sigma, Databricks, Tableau, Gainsight, Gong, Pendo, TaskRay, Smartsheet, Asana, Glean, Claude
4w
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Dispatch & Customer Operations Manager
United States
RemoteFull Time
Experience in dispatch operations, demand response, or energy market/customer success; HubSpot proficiency; familiarity with Claude AI; strong cross-functional collaboration, attention to detail, and ability to perform under pressure; data and process-building skills.
HubSpot, Claude AI, Google Sheets, SQL, Python
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