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1,683 customer operations manager jobs at 619 companies in Arlington, VA

1mo
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Customer Operations Manager
Hanover, Maryland, United States
$55k/yr OnsiteFull Time
Hertz
HertzNASDAQ: HTZ: Global leader in vehicle rental and fleet management services.
1+ YOE1–3 years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer resolution skills.
Microsoft Office
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3d
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Senior Manager, Customer Operations
Washington, District of Columbia, United States
$75k-$126k/yr OnsiteFull Time
Piedmont Airlines
Piedmont Airlines: Regional passenger airline serving American Airlines hubs and eastern U.S. cities as a wholly owned subsidiary.
2+ YOERequires 2 years of airline management experience, AOA knowledge, college degree or equivalent experience, budget and equipment management, leadership, communication, and conflict-resolution skills.
Microsoft Office Suite
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3mo
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Operations Manager - Customer Service
Frederick, Maryland, United States
$45k-$55k/yr HybridFull Time
Mr. Handyman of North & West Central MD
Mr. Handyman of North & West Central MD: Locally owned handyman service repairing and improving homes and businesses across central Maryland.
1+ YOEMinimum 1 year operations management; customer service and sales experience preferred; strong communication; computer literacy; detail-oriented; team player; weekend/after-hours responsiveness.
Microsoft Word, Microsoft Excel, Business software
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3w
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Operations Manager - Federal Customer
McLean or Alexandria or Virginia
$161k-$208k/yr OnsiteFull Time
Dell Technologies
Dell TechnologiesNYSE: DELL: Global technology providing hardware, software, and services.
Experience leading operations, program execution, or delivery teams; stakeholder management and cross-functional leadership skills; active TS/SCI clearance required.
SLA, KPI, SOPs
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2mo
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Vice President of Customer Operations
Vienna, Virginia, United States
OnsiteFull Time
Antithesis
Antithesis: Software reliability platform that autonomously tests mission-critical systems for engineering teams.
10+ YOE10+ years in customer operations/customer success/account management within SaaS; experience scaling post-sales operations, strong analytics, and cross-functional leadership; hands-on with customer operations tooling.
Salesforce, Gainsight, Zendesk, HubSpot
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1mo
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Customer Operations Specialist
Chantilly, Virginia, United States
OnsiteFull Time
IDEMIA
IDEMIA: Global leader in biometric and security technologies.
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
JIRA, Salesforce, D365
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2w
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Operations Manager
Baltimore, Maryland, United States
$62k-$76k/yr OnsiteFull Time
College Track
College Track: Nonprofit college completion program supporting first-generation students from under-resourced communities through college and into careers.
5+ YOEApproximately 5 years managing organizational, school, or program operations; strong planning, communication, organization, customer service, Microsoft 365 or Google Workspace skills, and technology adaptability.
Microsoft 365, Google Workspace, Salesforce, Adaptive
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4d
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Operations Manager
Bethesda, Maryland, United States
OnsiteFull Time
OTO Development
OTO Development: Award-winning hotel development and hospitality management.
3+ YOERequires 3+ years preferred hotel management experience, hotel leadership and team management success, financial knowledge, high school diploma, valid driver's license, and strong customer focus.
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1mo
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Operations Manager- Move
Rockville, Maryland, United States
$55k-$60k/yr OnsiteFull Time
College HUNKS Hauling Junk & Moving
College HUNKS Hauling Junk & Moving: Provider of residential and commercial moving and junk removal services.
2+ YOE2+ years operations/dispatch experience, crew management, scheduling and logistics skills, customer communication, familiarity with tariff/valuation compliance preferred, valid driver’s license required.
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1mo
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Operations Manager (5965)
Lorton, Virginia, United States
$125k-$150k/yr OnsiteFull Time
Gateway Ventures Inc.
Gateway Ventures Inc.: Alaska Native holding for government contracting subsidiaries.
8+ YOEHigh school diploma, U.S. citizenship, eligibility for a Background Investigation, and minimum 8 years managing contract logistics, maintenance, procurement, and warehouse operations supporting government customers.
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1w
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Operations Manager
Fairfax, Virginia, United States
$40k-$70k/yr OnsiteFull Time
Diamond K Services
Diamond K Services: Independent Fish Window Cleaning franchisee providing residential and commercial window-cleaning services in Northern Virginia.
Requires management, organization, communication, training, customer and sales skills, valid driver's license, reliable transportation, car insurance, and ability to perform strenuous ladder and cleaning work.
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3mo
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Vice President, Customer Operations
Herndon or United States
HybridFull Time
BlackSky
BlackSkyNYSE: BKSY: Public U.S. space-based intelligence providing governments and businesses with real-time satellite imagery, analytics, and monitoring.
20+ YOE10+ MgmtBachelor's in Business; 20+ years total experience; 10+ years leading customer-facing teams; 6+ years in geospatial/remote sensing; proven global scaling of customer operations; strong communication and strategic planning.
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1w
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Operations Manager
Dulles or New York City
$70k/yr OnsiteFull Time
dnata
dnata: State-owned UAE aviation-services provider serving airlines with ground handling, cargo, catering, retail, and travel services.
2+ YOERequires 2–3 years of aviation management experience, computer proficiency including Office 365 and Word/Excel, flexible hours, communication, planning, analytical, customer service, conflict-resolution, and safety skills.
Office 365, Microsoft Word, Microsoft Excel, Tug, Belt Loader, PC Air, GPU
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1w
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Operations Manager
Sterling, Virginia, United States
OnsiteFull Time
Maximus Global Services
Maximus Global Services: U.S. minority- and woman-owned aviation services provider delivering ground handling, passenger support, security, and commercial cleaning for airlines.
5+ YOE5+ MgmtBachelor's degree or equivalent, 5–7 years of customer service experience, 5+ years of management experience, MS Office proficiency, English fluency, background investigation, and eligibility for CBP seal and airport ID.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, ADP
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2mo
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Operations Manager (DCA)
Arlington, Virginia, United States
$70k-$87k/yr OnsiteFull Time
CLEAR
CLEARNYSE: YOU: Provides biometric identity verification and expedited travel security services.
3+ YOE3+ years leadership in customer-facing operations; strong interpersonal skills; coach on-floor; ensure security/compliance; flexible schedule.
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1mo
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Commercial Operations Manager
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
P&O Ports
P&O Ports: Ports America, a private U.S. marine terminal operator and stevedore, serves cargo owners, carriers, and cruise lines.
5+ YOEBachelor's degree in related field, 5+ years progressive management experience, terminal/stevedore operations expertise, labor/union experience, customer and government stakeholder management, safety/regulatory knowledge.
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3w
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Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
Volkswagen Financial Services
Volkswagen Financial Services: German automotive financial-services provider offering financing, leasing, insurance and mobility products to private, business and fleet customers.
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
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4w
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Operations Manager
Washington, District of Columbia, United States
$75k-$90k/yr OnsiteFull Time
SP+
SP+Nasdaq: SP: Provider of parking, transportation, and facility management services.
Leadership and team supervision, customer service focus, budget/P&L experience preferred, valid state driver’s license required, proficiency with Microsoft Office.
Microsoft Office Suite
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1w
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Operations Manager II
Washington, District of Columbia, United States
$75k-$96k/yr OnsiteFull Time
Manolani
Manolani: Native Hawaiian Organization-owned IT and communications contractor providing technical, logistics, and specialized personnel services to federal agencies.
3+ YOEBachelor's degree, 3+ years of operations experience, strong organization, communication, and customer service skills, Microsoft Office proficiency, and active Secret clearance required.
Microsoft Office Suite, Microsoft SharePoint
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1mo
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Operations Manager
Frederick, Maryland, United States
$22-$40/hr OnsiteFull Time
Floor & Decor
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
3+ YOE3+ years retail management experience, P&L and inventory management, associate supervision, recruiting/hiring/training, strong communication and analytical skills, ability to lift and work in warehouse environment.
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