1,169 customer operations manager jobs at 512 companies in Chicago, IL
3d
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Senior Customer Operations Manager
Kenosha or Waukegan or Pleasant Prairie or Milwaukee or Glenview
OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree and 5+ years in customer service or product management, including 2+ years managing. Requires order systems, Microsoft Office, and travel availability.
Order Entry, Purchase Order Systems, Microsoft Office
1w
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Senior Customer Operations Specialist
Wheeling, Illinois, United States
$70k-$82k/yr OnsiteFull Time
5+ YOEAssociate's degree required; 5–8 years of customer operations, customer service, or order management experience; advanced Microsoft Office proficiency and complex customer relationship management skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft PowerPoint, Kinaxis Rapid Response (Maestro), Oracle, ERP
1mo
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Customer Operations Associate I
Chicago, Illinois, United States
$60k-$65k/yr OnsiteFull Time
Manage end-to-end customer operational processes, analyze freight cost data, identify billing discrepancies, partner cross-functionally, and communicate effectively.
1mo
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Operations Manager
Flossmoor, Illinois, United States
$20-$34/hr OnsiteFull Time
Store operations leadership including supervising staff, sales and inventory management, financial oversight, customer service, advanced communication, analytical and computer skills, and ability to work flexible schedule including early mornings, overnights, weekends and overtime.
3w
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Operations Manager
Crest Hill, Illinois, United States
$80k-$90k/yr OnsiteFull Time
Operations leadership in service or logistics environment; customer-facing skills; strong communication; strategic and tactical execution; Class A CDL preferred.
1mo
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Retail Operations Manager
Highland Park, Illinois, United States
$60k-$70k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years retail management with multi-store leadership, retail operations, budgeting, planning, customer service, and strong communication and problem-solving skills.
1mo
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District Operations Manager
Portage, Indiana, United States
$90k-$97k/yr OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree or equivalent, minimum 2 years in a District Manager-level or equivalent leadership role, 2+ years in operations/customer service, people leadership, safety and delivery process experience.
2d
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Operations Manager
Des Plaines, Illinois, United States
$56k-$60k/yr OnsiteFull Time
2+ YOEHigh school diploma or GED required; bachelor's degree preferred. Requires 2+ years overseeing operations and customer service, Microsoft Office proficiency, communication, organization, and ability to meet physical and emergency-response demands.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, BACB
3w
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Operations Manager
Chicago, Illinois, United States
$60k-$65k/yr OnsiteFull Time
Proven management ability, customer-service focus, budgeting/P&L experience preferred, valid state driver’s license, proficiency with Microsoft Office and internal systems.
Microsoft Office Suite
2w
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Operations Manager
Chicago, Illinois, United States
$55k-$70k/yr OnsiteFull Time
2+ YOE2+ years management experience, P&L oversight, Excel/Google Docs proficiency, leadership and customer-service skills, ability to lift 50 lbs, Spanish bilingual preferred.
Microsoft Excel, Google Docs
1w
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Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
3w
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Operations Manager - 3rd Shift
Chicago, Illinois, United States
$98k-$146k/yr OnsiteFull Time
OSI Group: A global food provider supplying production and processing solutions to foodservice and retail brands.
5+ YOEManage facility production operations to meet quality, safety, productivity, cost and customer requirements; 5+ years production/food processing experience preferred; BA/BS preferred; strong Microsoft Office skills.
Microsoft Office
2w
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Operations Manager
Bourbonnais, Illinois, United States
$24-$31/hr OnsiteFull Time
2+ YOE2-3+ years retail management experience preferred; bachelor’s degree preferred. Skills in financial, retail and leadership management, POS and Microsoft Office proficiency, strong communication and organizational skills.
Point of Sale, Microsoft Office, Apple devices
2mo
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Assistant Operations Manager (ORD)
Chicago, Illinois, United States
OnsiteFull Time
1+ YOE1+ Mgmt1-2 years leadership in customer-facing operations; strong communication; able to manage multiple priorities; tech-savvy; flexible schedule.
Technology usage daily
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
Oversee customer service operations, manage inbound communications, coordinate with clients, meet deadlines, and guide the team.
1w
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Customer Service Manager
Norridge, Illinois, United States
$20-$21/hr OnsiteFull Time
Provide excellent customer service, manage front-end operations and registers, assist customers, basic computer skills, trustworthy with prior work references.
2w
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Business Operations Manager
Downers Grove, Illinois, United States
$103k-$151k/yr HybridFull Time
8+ YOE8+ years related experience with a 4-year degree (or equivalent); deep operational knowledge, independent problem solving, process design, customer implementation support, and KPI reporting.
2mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
Manage customer service operations; oversee inbound inquiries; coordinate with support; ensure deadlines and client requirements; full-time.
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
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