634 customer operations manager jobs at 254 companies in Culpeper, VA
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Vice President of Customer Operations
Vienna, Virginia, United States
OnsiteFull Time
10+ YOE10+ years in customer operations/customer success/account management within SaaS; experience scaling post-sales operations, strong analytics, and cross-functional leadership; hands-on with customer operations tooling.
Salesforce, Gainsight, Zendesk, HubSpot
1mo
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Customer Operations Specialist
Chantilly, Virginia, United States
OnsiteFull Time
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
JIRA, Salesforce, D365
3mo
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Outside Operations Manager
Mineral, Virginia, United States
$60k/yr OnsiteFull Time
2+ YOE2–4 years golf operations or hospitality management experience, proven leadership supervising staff, strong customer service, knowledge of tee-sheet operations preferred, ability to work flexible hours including weekends, holidays, and early mornings.
3mo
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Vice President, Customer Operations
Herndon or United States
HybridFull Time
20+ YOE10+ MgmtBachelor's in Business; 20+ years total experience; 10+ years leading customer-facing teams; 6+ years in geospatial/remote sensing; proven global scaling of customer operations; strong communication and strategic planning.
1w
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Operations Manager
Fairfax, Virginia, United States
$40k-$70k/yr OnsiteFull Time
Requires management, organization, communication, training, customer and sales skills, valid driver's license, reliable transportation, car insurance, and ability to perform strenuous ladder and cleaning work.
1mo
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Operations Manager (5965)
Lorton, Virginia, United States
$125k-$150k/yr OnsiteFull Time
8+ YOEHigh school diploma, U.S. citizenship, eligibility for a Background Investigation, and minimum 8 years managing contract logistics, maintenance, procurement, and warehouse operations supporting government customers.
1w
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Operations Manager
Sterling, Virginia, United States
OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent, 5–7 years of customer service experience, 5+ years of management experience, MS Office proficiency, English fluency, background investigation, and eligibility for CBP seal and airport ID.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, ADP
1w
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Operations Manager
Dulles or New York City
$70k/yr OnsiteFull Time
2+ YOERequires 2–3 years of aviation management experience, computer proficiency including Office 365 and Word/Excel, flexible hours, communication, planning, analytical, customer service, conflict-resolution, and safety skills.
Office 365, Microsoft Word, Microsoft Excel, Tug, Belt Loader, PC Air, GPU
3w
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Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
3w
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Operations Manager
Charlottesville, Virginia, United States
$19-$29/hr OnsiteFull Time
Lead and supervise store crew, manage sales and inventory, staff training and development, strong communication, analytical and computer skills; flexible schedule including early mornings, overnights, weekends and overtime.
1mo
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Customer Care Manager
Fredericksburg, Virginia, United States
$50k-$65k/yr OnsiteFull Time
Leadership in call center operations, coaching, scheduling, escalation management, strong communication, analytical and organizational skills, and proficiency with listed technology tools.
Microsoft Office Suite, Microsoft 365, Microsoft SharePoint, Microsoft Outlook, Microsoft Teams, RingCentral, RingCX, Paycom, iConnect, Storis
1w
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Retail Operations Manager
Charlottesville, Virginia, United States
OnsiteFull Time
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time availability, schedule flexibility, computer proficiency, strong communication, organization, and supervisory skills.
1w
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Retail Operations Manager
Charlottesville, Virginia, United States
$17-$30/hr OnsiteFull Time
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility, computer proficiency, strong communication, composure under pressure, organization, and attention to detail.
Buy Online and Pick Up In Store, Ship From Store
2mo
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Customer Success Manager (Hybrid)
Herndon, Virginia, United States
$80k-$90k/yr HybridFull Time
3+ YOE3+ years in customer success/account management; experience managing recurring B2B relationships; strong communication and organizational skills; cross-functional collaboration.
1w
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FT Manager Customer Service (H)
Lorton, Virginia, United States
OnsiteFull Time
High school graduation preferred; ability to lead and manage a team, operate store systems, resolve customer issues, meet physical requirements, and obtain Certified Food Safety Manager accreditation within 90 days.
Financial reports, Average Cost Inventory System (ACIS), Scheduling, Ordering, Computer Based Training (CBT), Food Lion To-Go, hand held computers, smart devices
2w
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Operations Assistant Store Manager
Stafford, Virginia, United States
$60k-$80k/yr OnsiteFull Time
3+ YOE2+ MgmtRequires 3 years of work experience, 2+ years of leadership experience, high school diploma/GED, legal US work authorization, collaboration, communication, customer focus, and operational leadership skills.
Employee Stock Purchase Program
6d
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FT Manager Customer Service (H) (545606)
Lorton, Virginia, United States
OnsiteFull Time
Manages customer service operations in a grocery retail store; the posting emphasizes associate development, on-the-job learning, training, and performance commitment.
2mo
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WS - Branch Operations Manager III (Manassas, VA, US, 20109)
Manassas, Virginia, United States
OnsiteFull Time
3+ YOE5+ MgmtManage branch operations including safety, workforce, inventory, cost control, and customer service; HS diploma/GED or 3 years experience; 5 years managing direct reports (or 2 years with WillScot); MS Office skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Salesforce.com, SAP, Tableau, Hyperion, Zoom, Smartsheets
2d
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Operations Manager
Manassas, Virginia, United States
$70k-$100k/yr OnsiteFull Time
Previous management experience with strong coaching, communication, employee development, KPI analysis, escalation management, and contact center operations skills. Workforce management, CRM, contact center, and ADP experience preferred.
ADP, CRM
3d
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Operations Specialist
Vienna, Virginia, United States
$60k-$70k/yr OnsiteFull Time
Bachelor's degree or equivalent experience; operations, administrative, billing, customer service, or related support experience; Microsoft Office proficiency; strong communication, organizational, time-management, and multitasking skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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