803 customer operations manager jobs at 307 companies in DeKalb, IL
16h
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Customer Operations Manager
Bolingbrook, Illinois, United States
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5+ years managing customer service, customer operations, order management, or operations teams, plus ERP, WMS, CRM, EDI, and Microsoft Office experience; CPG distribution preferred.
ERP, WMS, CRM, EDI, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Lean Six Sigma, Gorgias
6d
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Senior Customer Operations Specialist
Wheeling, Illinois, United States
$70k-$82k/yr OnsiteFull Time
5+ YOEAssociate degree required; bachelor's preferred. Requires 5–8 years of customer operations, service, or order management experience, advanced Microsoft Office skills, and strong customer relationship and problem-solving abilities.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft PowerPoint, Kinaxis Rapid Response (Maestro), Oracle, Enterprise Resource Planning (ERP)
1mo
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Operations Manager
Crest Hill, Illinois, United States
$80k-$90k/yr OnsiteFull Time
Operations leadership in service or logistics environment; customer-facing skills; strong communication; strategic and tactical execution; Class A CDL preferred.
2w
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Operations Manager
Des Plaines, Illinois, United States
$56k-$60k/yr OnsiteFull Time
2+ YOEHigh school diploma or GED required; bachelor's degree preferred. Requires 2+ years overseeing operations and customer service, Microsoft Office proficiency, communication, organization, and ability to meet physical and emergency-response demands.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, BACB
2w
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Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
6d
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Site Operations Manager - ORD
Aurora, Illinois, United States
OnsiteFull Time
5+ YOE10+ MgmtRequires 10+ years managing technical staff, 5+ years project management and customer engagement, 4+ years managing multi-year budgets, and experience with mission-critical systems, colocation operations, and change control.
Microsoft Office 365, Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM)
3mo
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Assistant Operations Manager (ORD)
Chicago, Illinois, United States
OnsiteFull Time
1+ YOE1+ Mgmt1-2 years leadership in customer-facing operations; strong communication; able to manage multiple priorities; tech-savvy; flexible schedule.
Technology usage daily
6d
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Senior Manager Operations Short Term Housing
St. Charles, Illinois, United States
$135k-$155k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor’s degree or equivalent; 8+ years in customer service, operations, housing, insurance, hospitality, relocation, or property management; 5+ years managing teams and 3+ years managing managers or supervisors.
Microsoft Office, Voice of the Customer, Net Promoter Score, Lean, Six Sigma
3mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
Oversee customer service operations, manage inbound communications, coordinate with clients, meet deadlines, and guide the team.
1w
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Operations Manager - Power & HVAC
North Aurora, Illinois, United States
$81k-$121k/yr OnsiteFull Time
3+ YOEHigh school diploma required; bachelor's preferred. Requires 3+ years of sales and operations experience, leadership skills, customer service, communication, Microsoft Office proficiency, and a valid driver's license.
Microsoft Office, Microsoft Excel
3w
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Customer Service Manager
Norridge, Illinois, United States
$20-$21/hr OnsiteFull Time
Provide excellent customer service, manage front-end operations and registers, assist customers, basic computer skills, trustworthy with prior work references.
4w
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Store Operations Manager
Rockford, Illinois, United States
OnsiteFull Time
Customer-service and operational experience, ability to work Saturdays (some locations Sundays), basic MS Office skills, valid driver’s license with insurance, ability to perform physical tasks, U.S. work authorization required.
Point-of-Sale System (POS), Microsoft Office
1mo
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Hospitality Operations Manager
South Barrington, Illinois, United States
$55k-$63k/yr OnsiteFull Time
Organized, systems-minded leader with experience in hospitality, operations, event planning, or ministry leadership; able to manage projects, workflows, and support volunteers and staff.
Rock
2w
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Operations Manager - Cleaning and Restoration
West Chicago, Illinois, United States
$75k-$90k/yr FieldFull Time
Experience in restoration, cleaning, construction, home services, or field operations; leadership experience preferred. Requires a valid driver's license, strong communication, organization, customer service, and technology skills.
IICRC WRT, IICRC AMRT, Xactimate, CRM
5d
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Customer Service Manager
Louisville or Golden Valley or Aurora
$83k-$124k/yr HybridFull Time
7+ YOE2+ MgmtRequires 7+ years in customer service, order management, logistics, or related operations; 2+ years leading teams; Microsoft Office and web-based business systems proficiency.
Microsoft Office
1mo
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Operations Manager
Wood Dale, Illinois, United States
$50k-$60k/yr OnsiteFull Time
2+ YOECollege degree plus 2–4 years rooms division experience, supervisory experience, competence with property systems, and certifications such as Food Handler, Alcohol Awareness, CPR/First Aid.
Microsoft Windows, Opera PMS, Colleague Advantage
1w
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Senior Manager, Customer Experience
McHenry, Illinois, United States
$115k-$130k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8–10 years in customer service, operations, order management, or account administration, including 5+ years managing managers, supervisors, or multi-tiered teams.
Titlewave, Salesforce, CRM, Net Promoter Score (NPS), Lean, Six Sigma
2w
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Downstream Operations Systems Manager
Loveland or Deerfield or Colorado
$122k-$200k/yr HybridFull Time
8+ YOERequires 8+ years in operations, supply chain, digital systems, or product ownership; retail agronomy and custom application knowledge; OEM systems experience; and cross-functional leadership skills.
John Deere Operations Center, AGCO, Case IH, Samsara, ERP, Digital Hub, LinkedIn, Facebook, Instagram
1mo
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Director of Growth and Customer Operations
Bolingbrook, Illinois, United States
$160k-$200k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years progressive leadership driving cross-functional teams, P&L and budget management, KPI/dashboard development, change management, and operational transformation in multi-location service businesses.
3w
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Manager, Customer Account.
Schiller Park, Illinois, United States
$80k/yr OnsiteFull Time
3+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Requires 3+ years of account or project management experience, strong customer relationship skills, analytical competence, communication skills, and airline-specific systems knowledge.
IFX, Delta build tool, Unimatic, IBSOPS, PSS, AirServ, AirVision, Sky Net, Igaps, AMOS, Sabre, PMP, BA IFX tools, TCS, BBSC, TP006, Skylogistix
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