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2,129 customer operations manager jobs at 783 companies in Edison, NJ

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Senior Customer Experience Operations Manager
San Francisco or New York City
$135k-$167k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
6+ YOE2+ MgmtRequires 6+ years in customer experience or operations management, including 2+ years managing outsourced BPO teams, KPI ownership, budget management, knowledge management, support tooling, and AI tools.
Intercom, Guru, Claude, ChatGPT
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4d
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Senior Manager, Customer Support Operations
United States or Delran or Longmont or Irving
$88k-$146k/yr RemoteFull Time
McKesson
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading customer support operations in complex technology environments.
Jira, Jira Service Management, eazyBI, AI, automation tools, predictive analytics, self-service tools, intelligent routing, SaaS, IT Service Management (ITSM), Six Sigma, Lean
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1mo
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
Affinity
Affinity: Relationship intelligence platform for financial dealmakers.
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
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6d
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Senior Customer Strategy & Operations Manager
London or New York City or San Francisco
HybridFull Time
Mixpanel
Mixpanel: Provides an event-based analytics platform for tracking user behavior.
5+ YOE5+ years in revenue, sales, customer success, or business operations at a high-growth B2B SaaS company; CS operations, SQL, enterprise product, analytical, communication, and AI automation experience required.
SQL, Salesforce
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2mo
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Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yr OnsiteFull Time
Concourse Tech
Concourse Tech: Building AI-native software for state and local governments.
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Claude
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Senior Manager, Customer Service Operations
New York City or United States
$150k-$200k/yr RemoteFull Time
Bastion: Infrastructure for enterprises to issue and manage regulated stablecoins.
Experience building and running customer support operations for enterprise partners, handling compliance-driven flows, hands-on ticket work, staffing/BPO decisions, budget ownership, and knowledge-base maintenance.
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2mo
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Operations Manager
Livingston, New Jersey, United States
$28-$35/hr OnsiteFull Time
ServiceMaster Contract Services
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
Lead production operations, drive customer satisfaction, manage teams, ensure safety, and maintain effective communications.
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Head of Customer Operations
New York City or Brooklyn
$175k-$300k/yr OnsiteFull Time
Ultra
Ultra: Builds AI robots for automated warehouse order packaging and fulfillment.
7+ YOE7+ years in customer-facing operational roles, hardware product/service experience, account ownership and deployment experience, ability to hire and train teams, up to 25% travel.
WMS, WES
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Customer Success Strategy & Operations, Sr. Manager
New York City, New York, United States
$154k-$209k/yr OnsiteFull Time
Anaplan
Anaplan: Provider of cloud-native enterprise business planning and modeling software.
8+ YOE8+ years in revenue/business or customer success operations, strong forecasting and analytics skills, CRM experience (Salesforce, Gainsight), executive presence, project leadership, and ability to design scalable post-sales processes.
Salesforce, Gainsight
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Sr. Manager, Customer Operations & Financial Reconciliation
Summit, New Jersey, United States
OnsiteFull Time
CSL
CSLASX: CSL: Global biotechnology producing plasma-derived and recombinant therapies.
5+ YOERequires 5+ years in pharmaceutical or healthcare commercial contract operations, chargebacks, revenue management, or finance; team leadership; Model N and SAP expertise; and a bachelor's degree in a related field.
Model N, SAP
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Associate Operations Manager
New York City, New York, United States
$70k-$78k/yr OnsiteFull Time
CloudKitchens
CloudKitchens: Provides kitchen infrastructure and software for delivery-only restaurants.
2+ YOE2+ MgmtPreferred: 2 years in operations management, employee or assistant management, restaurant management, or property management. Requires team leadership, customer support, sales, reporting, and facility maintenance skills.
HVAC, P&L, KPI, HSA
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Product Operations | Customer Setup
New York City or San Francisco
$128k-$180k/yr HybridFull Time
Ramp
Ramp: Financial operations platform for corporate cards and spend management.
3+ YOERequires 3+ years in product operations, product or program management, consulting, customer success, account management, or customer-facing analytics; data analysis, cross-functional communication, problem-solving, and AI tool experience.
HRIS, SCIM
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6d
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Customer Operations Specialist
Quakertown, Pennsylvania, United States
OnsiteFull Time
Integer
IntegerNYSE: ITGR: Manufactures medical devices and components for global healthcare companies.
2+ YOEBachelor’s degree in business or related field and 2+ years in medical device or related experience. Requires communication, organization, problem-solving, computer, customer service, and order management skills.
Microsoft Office, Oracle, SAP, Quality Management Systems (QMS), Microsoft Excel
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2mo
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Operations Manager
Mount Laurel Township or United States
FieldFull Time
Tanknology
Tanknology: Provides environmental compliance and testing services for fuel systems.
Manage Northeast P&L, lead field service teams, ensure regulatory compliance for UST/AST, drive hiring/retention, contract negotiation, forecasting, and customer relationship management.
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4d
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Operations Manager
Jersey City, New Jersey, United States
$65k/yr OnsiteFull Time
RHO Residential
RHO Residential: Manages luxury multi-family residential apartment communities.
2+ YOERequires high school diploma or equivalent, 2+ years of residential leasing or management experience, English fluency, management and communication skills, customer service ability, and a valid driver's license with auto insurance.
FSA
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2w
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Operations Manager
Nanuet, New York, United States
$28-$35/hr OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2+ MgmtRequires 2–3+ years of retail management or relevant experience, technology proficiency, communication and organizational skills, and the ability to lead teams and manage store operations.
Point of Sale, Microsoft Office, Apple devices
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2mo
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Operations Manager
Jamaica, New York, United States
$75k-$78k/yr OnsiteFull Time
dnata
dnata: Global provider of aviation ground handling, catering, and cargo services.
2+ YOE2-3 years aviation management experience, people management and planning skills, customer focus, conflict resolution, strong communication, computer proficiency (Office 365/Word/Excel), and ability to work flexible hours.
Microsoft Office 365, Microsoft Word, Microsoft Excel
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1mo
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Senior GTM Operations Manager, Customer Engineering
Raleigh or New York City
$135k-$180k/yr HybridFull Time
Pendo
Pendo: Software platform providing product analytics and user guidance tools.
5+ YOE5+ years in Revenue/GTM/Sales/Customer Success Operations in B2B SaaS; deep CE/post-sale GTM knowledge; territory and capacity planning experience; strong analytics and stakeholder partnership; AI/product experience preferred.
SFDC, Claude, n8n, Lovable
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2mo
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Senior Customer Operations Supervisor (Billing Operations)
Bordentown, New Jersey, United States
$94k-$148k/yr HybridFull Time
Public Service Enterprise Group
Public Service Enterprise GroupNYSE: PEG: Providing energy, utility, and power generation services.
5+ YOEBA/BS and 5 years of utility customer service experience, or 10 years of customer service and meter reading experience without a degree. Requires supervisory leadership, Microsoft Office proficiency, SAP, CCS, a valid US driver's license, and 10 CFR 810 compliance.
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, SAP, CCS
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2mo
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Operations Manager
Bronx, New York, United States
$85k-$90k/yr OnsiteFull Time
SP+
SP+: Provides parking facility management and mobility technology services.
Proven ability to lead and develop staff, resolve client requests, manage budgets/P&L (preferred), strong customer-service and problem-solving skills, Microsoft Office proficiency, and a valid state driver’s license with acceptable driving record.
Microsoft Office Suite
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