HiringCafe
Join our community

653 customer operations manager jobs at 261 companies in Franklin, TN

1mo
Save
Mark Applied
Hide
Sr. Manager, Customer Hierarchy & Operations
Franklin, Tennessee, United States
OnsiteFull Time
OMNIA Partners
OMNIA Partners: Group purchasing organization serving government agencies, schools, nonprofits, and businesses through cooperative procurement contracts and tools.
5+ YOEBachelor's degree or equivalent,5+ years in operations/data management,working manager experience,Salesforce,MDM experience,monday.com,advanced Excel,strong analytical and communication skills.
Salesforce, master data management (MDM), monday.com, Microsoft Excel
Job PostingView all
1mo
Save
Mark Applied
Hide
Operations Manager, Pharmacy Operations
Franklin, Tennessee, United States
OnsiteFull Time
TruDataRx
TruDataRx: Independent pharmacy-benefits analytics serving self-insured employers with comparative-effectiveness research to lower drug costs.
5+ YOE3+ MgmtBachelor's or equivalent,5+ years leading call center/customer service operations,3+ years managing supervisors,CRM platform experience,strong analytics,process improvement,and change management skills.
Salesforce, HubSpot, Microsoft Dynamics
Job PostingView all
3w
Save
Mark Applied
Hide
Operations Manager
Nashville, Tennessee, United States
OnsiteFull Time
First Watch
First WatchNASDAQ: FWRG: Daytime dining restaurant chain serving breakfast, brunch, and lunch.
Supervisory experience, food safety certification, restaurant operations knowledge, sales and traffic goal management, team coaching, administrative skills, and ability to handle customer and employee concerns.
Job PostingView all
2mo
Save
Mark Applied
Hide
OPERATIONS MANAGER
Nashville, Tennessee, United States
OnsiteFull Time
Pivot Parking
Pivot Parking: Private U.S. parking management serving commercial, municipal, residential, hospitality, and mixed-use property operators.
3+ YOE3+ years parking/operations experience, staff supervision and scheduling, customer service and conflict resolution, basic budgeting and revenue reconciliation, comfort with parking/payment technologies, high school diploma required.
Job PostingView all
5d
Save
Mark Applied
Hide
Operations Manager
Goodlettsville, Tennessee, United States
$50k-$55k/yr OnsiteFull Time
Resolute Road Hospitality
Resolute Road Hospitality: Private Boise-based third-party hotel manager operating branded and independent hotels for owners across the western United States.
3+ YOE2+ MgmtHigh school diploma or GED, 3+ years of hospitality experience, 2+ years of housekeeping leadership, and strong skills in hotel operations, team development, labor management, scheduling, and safety compliance.
Job PostingView all
1mo
Save
Mark Applied
Hide
Commercial Operations Manager
Lebanon, Tennessee, United States
OnsiteFull Time
Oldcastle Infrastructure
Oldcastle Infrastructure: CRH-owned North American manufacturer of pipe, precast, stormwater, enclosure, and accessory products for infrastructure.
5+ YOELead estimating, customer service and project management teams; 5+ years sales/operations management in manufacturing/construction; BS or equivalent; ability to read blueprints; Microsoft Office and CRM proficiency; process improvement certification preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
Job PostingView all
2w
Save
Mark Applied
Hide
Operations Manager
Nashville, Tennessee, United States
OnsiteFull Time
SP+
SP+Nasdaq: SP: Provider of parking, transportation, and facility management services.
Leadership and team supervision skills, customer-service problem solving, computer application experience, and a valid state driver's license with an acceptable driving record.
Microsoft Office Suite
Job PostingView all
1mo
Save
Mark Applied
Hide
Operations Manager - ROS
Smyrna, Tennessee, United States
OnsiteFull Time
United Rentals
United RentalsNYSE: URI: The largest equipment rental in the world.
3+ YOEHigh school diploma required (BA preferred), 3+ years sales and operations experience, construction rental knowledge, Microsoft Office/Excel proficiency, valid driver's license, strong leadership and customer service skills.
Microsoft Office, Microsoft Excel
Job PostingView all
1mo
Save
Mark Applied
Hide
Operations Manager
Nashville, Tennessee, United States
OnsiteFull Time
Ulta Beauty
Ulta BeautyNASDAQ: ULTA: Leading US-based specialty beauty retailer and salon services provider.
2+ YOE2+ years retail/management experience preferred; bachelor’s degree preferred; proficiency with Point of Sale and Microsoft Office; financial, inventory, leadership and communication skills required.
Point of Sale system, Microsoft Office, Apple devices
Job PostingView all
3mo
Save
Mark Applied
Hide
Operations & Visual Manager 12 South
Nashville, Tennessee, United States
OnsiteFull Time
Alo Yoga
Alo Yoga: Premium athletic apparel and wellness lifestyle brand.
3+ YOE2+ MgmtManage store operations, inventory, labor planning, scheduling, and visual standards; lead store team; drive customer-ready store.
Microsoft Office
Job PostingView all
3mo
Save
Mark Applied
Hide
FT Manager Customer Service (H) (504179)
Nashville, Tennessee, United States
OnsiteFull Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Manage customer service operations, lead team, and ensure service quality for store operations.
Job PostingView all
1w
Save
Mark Applied
Hide
Retail Operations Manager
Smyrna, Tennessee, United States
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organizational, and supervisory skills.
Job PostingView all
1w
Save
Mark Applied
Hide
Retail Operations Manager
Smyrna, Tennessee, United States
$17-$28/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time schedule flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and supervisory skills.
Buy Online and Pick Up In Store, Ship From Store
Job PostingView all
1mo
Save
Mark Applied
Hide
Associate Manager, CX Workforce Operations
Nashville, Tennessee, United States
HybridFull Time
Warby Parker
Warby ParkerNYSE: WRBY: Direct-to-consumer eyewear and eye care provider.
3+ YOE3+ years in customer service operations and performance analytics; experience with workforce management and CRM platforms (Aspect, Salesforce, AWS Connect); strong analytical, communication, and partner-management skills.
Aspect, Salesforce, AWS Connect
Job PostingView all
2mo
Save
Mark Applied
Hide
Operations Manager Assistant
St. Augustine or Boston or Charleston or Key West or Nashville or San Diego or San Antonio or Savannah or Washington
$55k/yr OnsiteFull Time
Historic Tours of America
Historic Tours of America: U.S. entertainment providing historically oriented tours, attractions, museums, ferries, retail stores, and festival marketplaces to vacationers.
High school diploma, valid Florida CDL Class C with passenger and air brake endorsements (will train; must obtain within first month), acceptable driving record, DOT physical, pass MVR/background check and substance testing; MS Word/Excel/Outlook proficiency and strong customer service skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Job PostingView all
2d
Save
Mark Applied
Hide
Manager, Customer Experience - Aftersales
Franklin, Tennessee, United States
$105k-$115k/yr HybridFull Time
Mitsubishi Motors North America
Mitsubishi Motors North America: U.S. automotive sales and customer-service serving American drivers through a nationwide Mitsubishi dealer network.
8+ YOERequires 8+ years of progressive automotive retail or OEM experience, BA/BS or equivalent experience, strong analytical and communication skills, and knowledge of automotive aftersales, dealer operations, training, and customer experience tools.
Qualtrics, Mitsubishi Academy, Microsoft Office, Learning Management systems, AI tools
Job PostingView all
6d
Save
Mark Applied
Hide
Customer Service Solutions Manager
Ashland City or Johnson City
HybridFull Time
A. O. Smith Corporation
A. O. Smith CorporationNYSE: AOS: Public American water technology manufacturer serving residential and commercial customers with heaters, boilers, and water treatment products.
6+ YOE6+ MgmtBachelor's degree required; 6+ years leading customer service or contact center operations; 5+ years managing customer service technology platforms; experience with implementations, integrations, automation, routing, and omnichannel solutions.
Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, SMS, AI, chatbots
Job PostingView all
1mo
Save
Mark Applied
Hide
Pharmacy Operations Manager
Brentwood, Tennessee, United States
$23-$31/hr OnsiteFull Time
Walgreens
Walgreens: Nationwide retail pharmacy and health services provider.
1+ YOEManage non-clinical pharmacy operations, supervise and develop pharmacy technicians, ensure compliance, and support patient/customer experience; requires PTCB/ExCPT and 1+ year pharmacy technician experience.
Walgreens Online Verification System, LTMP e-modules
Job PostingView all
2d
Save
Mark Applied
Hide
Homecare Customer Service Manager ( CSM )
Mount Juliet, Tennessee, United States
$19-$21/hr FieldFull Time
BrightSpring Health Services
BrightSpring Health ServicesNASDAQ: BTSG: Provider of home and community-based health and pharmacy services.
Prior scheduling and management or supervisory experience preferred; requires valid driver's license and auto insurance, strong communication, customer service, organization, judgment, and problem-solving skills.
Job PostingView all
1mo
Save
Mark Applied
Hide
FT Manager Customer Service (H)
Clarksville, Tennessee, United States
OnsiteFull Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Lead front-end operations, hire/train associates, manage schedules and financials, maintain food safety accreditation, meet physical requirements, and use store systems and reporting tools.
Food Lion To-Go, ACIS, CAO, Computer Based Training (CBT)
Job PostingView all

Explore Jobs

Expand Your Job Search