1,881 customer operations manager jobs at 740 companies in Hackensack, NJ
3w
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Customer Success Strategy & Operations Manager
San Francisco or New York
HybridFull Time
Experience in customer success strategy and operations, strong analytical/modeling and operations skills, stakeholder and project management, ability to build systems, frameworks and dashboards, global mindset.
3w
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Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
3w
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Customer Operations Manager
Newark, New Jersey, United States
$62k/yr OnsiteFull Time
1+ YOE1-3 years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, sales and problem-solving skills.
Microsoft Office
3w
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Customer Success Strategy & Operations Manager
San Francisco or New York
HybridFull Time
Experience in customer success/strategy and operations, strong analytical and modeling skills, capacity and staffing modeling, stakeholder and project management, ability to build scalable playbooks and metrics.
2mo
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Deployment Operations & Customer Success Manager
New York City, New York, United States
$120k-$160k/yr OnsiteFull Time
3+ YOE3+ years in customer success, implementation, or deployment operations; experience with government or enterprise clients; strong project management, communication, and relationship-building skills; comfortable using AI tools like Claude.
Claude
2w
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VP Customer Operations
New York, New York, United States
HybridFull Time
Senior leader with proven experience running large-scale service/CX or client services operations, ability to translate AI into operational outcomes, build teams and deliver measurable metrics.
2w
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Senior Manager, Customer Service Operations
New York City or United States
$150k-$200k/yr RemoteFull Time
Bastion: Infrastructure for enterprises to issue and manage regulated stablecoins.
Experience building and running customer support operations for enterprise partners, handling compliance-driven flows, hands-on ticket work, staffing/BPO decisions, budget ownership, and knowledge-base maintenance.
2mo
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Operations Manager
Livingston, New Jersey, United States
$28-$35/hr OnsiteFull Time
Lead production operations, drive customer satisfaction, manage teams, ensure safety, and maintain effective communications.
1mo
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Global Customer Experience & Vendor Operations Manager
New York City, New York, United States
$105k-$131k/yr OnsiteFull Time
Experience managing outsourced customer service operations, strong knowledge of contact-center metrics (CSAT, AHT, FCR), vendor collaboration, performance management against KPIs/SLAs, excellent communication and problem-solving skills.
2mo
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Senior Customer Strategy & Operations Manager
New York City, New York, United States
$218k-$295k/yr HybridFull Time
5+ YOE5+ years in Revenue Strategy, Sales Strategy, CS Operations, or Business Operations at a high-growth B2B SaaS; direct CS/post-sales experience; CS platform experience; strong SQL/analytics; enterprise product experience; strong communication.
SQL, Customer Success platform, Salesforce, data modeling, automation tooling
2d
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Head of Customer Operations
New York City or Brooklyn
$175k-$300k/yr OnsiteFull Time
7+ YOE7+ years in customer-facing operational roles, hardware product/service experience, account ownership and deployment experience, ability to hire and train teams, up to 25% travel.
WMS, WES
2d
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Customer Success Strategy & Operations, Sr. Manager
New York City, New York, United States
$154k-$209k/yr OnsiteFull Time
8+ YOE8+ years in revenue/business or customer success operations, strong forecasting and analytics skills, CRM experience (Salesforce, Gainsight), executive presence, project leadership, and ability to design scalable post-sales processes.
Salesforce, Gainsight
8h
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Product Operations | Customer Setup
New York City or San Francisco
$128k-$180k/yr HybridFull Time
3+ YOERequires 3+ years in product operations, product or program management, consulting, customer success, account management, or customer-facing analytics; data analysis, cross-functional communication, problem-solving, and AI tool experience.
HRIS, SCIM
2mo
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Operations Manager
Hauppauge, New York, United States
$65k-$85k/yr OnsiteFull Time
Proven operations or leadership experience; bachelor's degree preferred; strong customer service, communication, analytical, problem-solving, and leadership skills; ability to multi-task and prioritize.
1mo
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Operations Manager
Jamaica, New York, United States
$75k-$78k/yr OnsiteFull Time
2+ YOE2-3 years aviation management experience, people management and planning skills, customer focus, conflict resolution, strong communication, computer proficiency (Office 365/Word/Excel), and ability to work flexible hours.
Microsoft Office 365, Microsoft Word, Microsoft Excel
2mo
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Director of Customer Operations
Stamford, Connecticut, United States
$135k-$150k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer operations/related fields; 3+ years in senior leadership; bachelor's degree preferred; proven leadership and KPI improvement.
CRM systems, Dispute resolution tools, Billing systems, Dispatch software, ERP tools, Performance dashboards
3w
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Senior GTM Operations Manager, Customer Engineering
Raleigh or New York City
$135k-$180k/yr HybridFull Time
5+ YOE5+ years in Revenue/GTM/Sales/Customer Success Operations in B2B SaaS; deep CE/post-sale GTM knowledge; territory and capacity planning experience; strong analytics and stakeholder partnership; AI/product experience preferred.
SFDC, Claude, n8n, Lovable
2w
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Operations Manager
Hoboken, New Jersey, United States
$67k-$72k/yr OnsiteFull Time
3+ YOE3+ years property management experience, knowledge of Yardi and MS Office, analytical decision-making, customer service and strong communication skills; US work authorization required.
Yardi, Microsoft Office
1mo
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Operations Manager
Rutherford, New Jersey, United States
$52k-$55k/yr OnsiteFull Time
Previous management or leadership experience preferred; strong communication, customer service, organizational skills; comfortable with scheduling software, POS, Microsoft Office or Google Workspace; reliable and professional.
Microsoft Office, Google Workspace
2w
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Operations Manager
Jersey City, New Jersey, United States
$65k/yr OnsiteFull Time
2+ YOEHigh school diploma (Bachelor's preferred), 2+ years residential leasing/management, valid driver's license, English fluency, strong customer service and leasing skills, ability to perform basic math.
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