282 customer operations manager jobs at 119 companies in Hoover, AL
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Sr Manager, Customer Care Operations
Birmingham, Alabama, United States
$100k-$179k/yrOnsiteFull Time
T-MobileNASDAQ: TMUS: The Un-carrier providing wireless and home internet services.
4+ YOE2+ MgmtHigh school diploma/GED required; 4–7 years of call center experience and 2–4 years of management experience preferred. Requires operations, data analysis, coaching, customer experience, and people management skills.
Guardian Fueling Technologies: Private petroleum equipment distributor providing fuel-system construction, installation, monitoring, maintenance, and EV infrastructure services.
Provide leadership for branch departments, meet financial and operational goals, recruit and train staff, manage safety and compliance, and support customer communications and asset protection.
Ulta BeautyNASDAQ: ULTA: Leading US-based specialty beauty retailer and salon services provider.
2+ YOE2+ years retail/management experience; ability to drive sales, manage payroll and inventory, lead and develop teams; proficient with POS, Microsoft Office and Apple devices.
Diamond Baseball Holdings: Private sports ownership and management group that owns and operates Minor League Baseball teams across North America.
4+ YOEMinimum 4 years managing ticket operations, experience with Tickets.com and Ticketmaster, Microsoft Office proficiency, budget management, staff leadership, strong communication and customer service.
Tickets.com, Ticketmaster, Archtics, TM1, FEVO, EMT, Access Manager, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
QuantHub: AI literacy and data skills training serving K–12 schools, higher education institutions, and corporate workforces.
2+ YOEBachelor's degree in a related field and 2–4 years of program coordination, workforce, higher education, customer success, or nonprofit experience. Requires strong organization, communication, project management, and Microsoft Office and Google Workspace proficiency.
Microsoft Office, Google Workspace, AI tools, learning management systems, CRM platforms, participant management systems
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOE1+ MgmtHigh school diploma or equivalent and 1–3 years of retail management or customer-focused experience; ability to lead teams, manage operations, coach teammates, and uphold safety and service standards.
RPM Ventures: A relationship-driven venture capital firm focused on early-stage investments in B2B enterprise solutions, online marketplaces, and automotive IT.
Leadership and customer-service oriented role managing shop operations.
Express Oil Change & Tire Engineers: National automotive maintenance and repair service provider.
Hands-on management of store operations, customer service, vehicle inspection and basic mechanical tasks; ability to open/close store, perform inventory, lift heavy objects, and work at production pace.
Michaels: North American arts and crafts retail chain.
3+ YOERequires 3+ years of retail leadership experience and the ability to manage merchandising, inventory, store operations, team development, customer interactions, and physical tasks including lifting up to 50 pounds.
Mammoth Holdings: MOJO Family of Brands is a U.S. express car wash platform operating more than 150 facilities for drivers.
Proven operations leadership in customer-focused service, sales-driven team training, performance coaching, customer growth, claims resolution, procurement, and community engagement.
Domino's PizzaNASDAQ: DPZ: The world's largest pizza.
High school diploma or better and pizza restaurant experience. Responsibilities include operations, inventory, scheduling, customer service, interviewing, and hiring.
Rainbow Shops: Affordable fashion retail chain for women and children.
2+ MgmtRequires 2 years of management experience in a women's apparel specialty store, with strong staff training, organization, multitasking, interpersonal, customer service, and attention-to-detail skills.
Johnson ControlsNYSE: JCI: Global leader in smart, healthy, and sustainable building solutions.
5+ YOEBachelor's degree and 5+ years in program, project, operations management, or fire protection. Requires customer-facing program leadership, cross-functional influence, risk management, and executive communication.
Smartsheet, Power BI, Salesforce, ServiceMax, Corrigo, Microsoft Project, RAID
ABM IndustriesNYSE: ABM: Provider of integrated facility, engineering, and infrastructure solutions.
4+ YOE1+ Mgmt4+ years facility/operations/project management experience with 1+ year supervisory experience; strong leadership, customer service, budgeting, Microsoft Office proficiency, and communication skills.
FirstBankNYSE: FBK: Tennessee-based community bank serving businesses, families, and individuals with commercial, consumer, mortgage, and investment services.
5+ YOE3+ Mgmt5+ years banking experience with retail or lending responsibilities, 3+ years leadership preferred; strong customer relationship, risk/control and operational skills; proficient with Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft Excel