536 customer operations manager jobs at 206 companies in Independence, MO

2w
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Manager, Customer Success Operations
Sarasota or Overland Park or Scottsdale
HybridFull Time
Tenex
Tenex: AI-powered managed detection and response cybersecurity services.
5+ YOE5+ years in customer success operations/revops or CS strategy in B2B SaaS or managed services; experience owning CS platforms and Salesforce data; strong analytics and operational build-and-run experience.
Velaris, Gainsight, Planhat, ChurnZero, Salesforce
2w
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Operations Manager
Overland Park, Kansas, United States
OnsiteFull Time
Floor & Decor
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
3+ YOE3+ MgmtRequires 3–5 years of retail management experience, operational leadership, recruiting and training proficiency, strong communication and analytical skills, customer service ability, and independent judgment in a fast-paced environment.
Point of Sale (POS)
5d
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Operations Manager
Kansas City, Missouri, United States
$19-$29/hr OnsiteFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Requires analytical, computer, communication, leadership, supervision, influencing, deductive reasoning, and customer service skills. Retail management experience preferred; high school diploma preferred but not required.
1mo
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Manager Operations
Kansas City, Missouri, United States
OnsiteFull Time
Wilsonart
Wilsonart: Manufacturer of engineered surfaces for residential and commercial applications.
4+ YOE4+ MgmtBachelor's degree or equivalent,4+ years operations management experience,knowledge of DOT and OSHA,inventory and warehousing systems,supervisory experience,and ability to negotiate freight and manage customer service;INFOR experience preferred.
INFOR
4d
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Manager, Market Operations
Kansas City, Kansas, United States
FieldFull Time
ArchWell Health
ArchWell Health: Provides primary care services specifically for senior citizens.
5+ MgmtUndergraduate degree and 5+ years supervising in a medical setting with multi-site oversight. Requires operations, strategic planning, resource allocation, leadership, customer service, and local travel experience.
1w
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Operations Manager - Westwood, KS
Kansas City, Kansas, United States
$20-$27/hr OnsiteFull Time
Emler Swim School
Emler Swim School: Provides structured, milestone-based swimming lessons and water safety training.
1+ YOE1+ MgmtRequires 1–2 years of management experience, team leadership, customer service, problem-solving, goal setting, and a genuine love for teaching children. Undergraduate degree preferred.
2mo
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Retail Operations Manager
Overland Park, Kansas, United States
OnsiteFull Time
PetSmart
PetSmart: Retailer of pet supplies and provider of animal care
3+ YOE3+ years retail leadership or customer-focused experience; full-time availability with evenings, weekends, and holidays; proficiency with computer applications; strong communication, organization, and decision-making skills.
1w
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Branch Operations Manager
Kansas City, Missouri, United States
OnsiteFull Time
Lansing Building Products
Lansing Building Products: Distributes exterior building materials to professional construction contractors.
Experienced manager with building products, sales, or senior warehouse experience; strong communication, customer service, computer, interpersonal, and leadership skills; occasional lifting up to 70 pounds.
P&L
1mo
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Success Operations Manager
Overland Park, Kansas, United States
$97k-$137k/yr HybridFull Time
Colgate-Palmolive
Colgate-PalmoliveNYSE: CL: Manufactures and sells oral, personal, home, and pet care.
5+ YOE2+ MgmtBachelor's degree,5+ years customer-facing experience,2+ years managing projects or people,3+ years technology experience (digital/AI/BOTs/data analytics).
AI, BOTs, C4C
2mo
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Customer Service Manager
Belton, Missouri, United States
OnsiteFull Time
Safe Fleet
Safe Fleet: Integrated smart safety solutions for fleet vehicles.
5+ YOE2+ MgmtBachelor's in business/supply chain/operations or equivalent, 5+ years customer service/order management in manufacturing, 2+ years inside sales leadership, proficiency with Microsoft Office, Infor SyteLine, Workday, Salesforce, strong leadership and communication skills.
Microsoft Office, Infor SyteLine, Workday, Salesforce
1w
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Senior Operations Manager Healthcare Portfolio
Kansas City, Missouri, United States
OnsiteFull Time
SP+
SP+: Provides parking facility management and mobility technology services.
Leadership, customer service, communication, problem-solving, budgeting, and workforce management experience required. Bachelor's degree preferred. Valid driver's license and acceptable driving record required.
Microsoft Word, Microsoft Excel, Google Documents, Google Spreadsheets
2d
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Branch Operations Manager
Kansas City, Missouri, United States
OnsiteFull Time
Lansing Building Products
Lansing Building Products: Distributor of exterior building products for professional contractors.
Managerial and supervisory experience, building-products experience, strong sales, customer service, communication, computer, and interpersonal skills; occasional lifting up to 70 pounds.
5d
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Operations Manager
Liberty, Missouri, United States
$90k/yr OnsiteFull Time
Wagner Logistics
Wagner Logistics: Provider of third-party logistics, warehousing, and transportation services.
3+ YOE3+ MgmtRequires 3+ years of warehouse supervision and 5+ years preferred or stated in the role, with experience in distribution, safety, inventory, labor management, customer relationships, and warehouse systems.
Warehouse Mgmt System
6d
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Customer Integration Manager
Kansas City, Missouri, United States
$67k-$106k/yr HybridFull Time
C.H. Robinson
C.H. RobinsonNasdaq: CHRW: Provides global freight transportation and supply chain management services.
5+ YOEBachelor’s degree and at least 5 years of customer interaction experience. Technical integration, troubleshooting, onboarding, documentation, and cross-functional collaboration skills required.
Freightview, APIs, EDI
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
Sun Life
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
Sun Life
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
1w
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Sales Operations Senior Manager [Retail]
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yr HybridFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Relationship Management (CRM)
1mo
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Customer Experience Manager
Kansas City, Missouri, United States
OnsitePart Time
Michaels
Michaels: Retail chain for arts, crafts, and custom framing supplies.
3+ YOE3+ years retail leadership experience; coaching and floor leadership; ability to perform physical store tasks and maintain operational standards.
POS, Self-Checkout
1mo
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Customer Engagement Unit Manager (Bilingual)
Lenexa, Kansas, United States
$60k-$70k/yr OnsiteFull Time
TrueML
TrueML: AI-powered digital platforms for debt collection and financial health
4+ YOE2+ Mgmt4+ years collections experience with 2+ years leadership, HS diploma required (BA preferred), strong coaching, compliance knowledge, data analysis, and bilingual ability; comfortable with dialers/CRM workflows.
1mo
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Operations Processor - Debit Fraud Case Processing
Tempe or Overland Park
$20-$23/hr OnsiteFull Time
U.S. Bank
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
2+ YOEHigh school diploma, 2+ years operations/processing experience, strong attention to detail, customer service skills, ability to manage multiple fraud-related cases and adhere to regulations and SLAs.

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