1,019 customer operations manager jobs at 412 companies in Lowell, IN
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Customer Operations Manager
Bolingbrook, Illinois, United States
$75k-$85k/yrOnsiteFull Time
Magna-Tiles: Manufacturer of magnetic construction sets for children.
3+ YOE3+ MgmtRequires 3–5+ years managing customer service, customer operations, order management, or operations teams, plus ERP, WMS, CRM, EDI, and Microsoft Office experience; CPG distribution preferred.
ERP, WMS, CRM, EDI, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Lean Six Sigma, Gorgias
OpenGov: Provides enterprise resource planning software to local government agencies.
4+ YOERequires 4+ years in revenue operations leadership, people leadership, post-sales B2B SaaS experience, forecasting, margin and capacity planning, systems implementations, AI-enabled workflows, advanced analytics, and a bachelor's degree or equivalent experience.
Rocketlane, Salesforce, Looker, TextQL, Microsoft Excel, Google Sheets
Warehouse On Wheels: Provider of on-demand mobile storage and trailer rentals.
Operations leadership in service or logistics environment; customer-facing skills; strong communication; strategic and tactical execution; Class A CDL preferred.
Customer Operations Partner, Chicago (Software Startup)
Chicago or United States
$60k-$70k/yrHybridFull Time
Opply: Automated procurement and supply chain platform for F&B brands.
1+ YOERequires 1–3 years managing multiple stakeholders and processes, experience with AI tools such as Claude or ChatGPT, strong commercial communication, problem solving, and customer and supplier operations skills.
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2-3+ years retail management experience preferred; bachelor’s degree preferred. Skills in financial, retail and leadership management, POS and Microsoft Office proficiency, strong communication and organizational skills.
Customer Service Manager, Airport Customer Operations (81347)
Chicago, Illinois, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network for passenger and cargo air transportation.
2+ MgmtHigh school diploma or GED required. Two years of experience leading others preferred; airport customer service experience preferred. Requires Microsoft Office knowledge and USPS clearance or ability to obtain it.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
PPRO: Provides infrastructure for businesses to accept local payment methods.
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
RLDatix: Provide software for healthcare safety, risk, and compliance management.
Customer support leadership experience in software or healthcare, proven people development and team-building success, operational data expertise, change management or process improvement experience, and cross-functional collaboration skills.
WEC Energy GroupNYSE: WEC: Provides electricity and natural gas utility services to customers.
5+ YOE3+ MgmtHigh school diploma, GED, or HSED required. Requires five years of related business, operations, management, and customer contact experience plus three to five years of leadership experience, depending on degree status.
Maximo, PCAD, Open Grid, Open-CIS, PANDA, Work Management System
TR Miller Heating, Cooling, Plumbing and Electrical: Provides residential heating, cooling, plumbing, and electrical services.
10+ YOE10+ Mgmt10+ years progressive leadership driving cross-functional teams, P&L and budget management, KPI/dashboard development, change management, and operational transformation in multi-location service businesses.
San Francisco or Chicago or Seattle or Colorado or Massachusetts or Minnesota or Maryland or New Jersey or New York or Alaska or Hawaii or Maine or Mississippi or North Dakota or South Dakota or Vermont or West Virginia or Wyoming
$146k-$235k/yrHybridFull Time
DocuSignNASDAQ: DOCU: Provides intelligent agreement management and e-signature software solutions.
8+ YOERequires 8+ years in customer-facing or sales operations, reporting and dashboard experience with Salesforce, BI tools and Advanced Excel, degree-level education, English fluency, and strong analytical and stakeholder skills.
Onni Group: Develops, constructs, and manages residential and commercial real estate.
1+ YOE1+ MgmtRequires 1–3 years in event coordination, banquet operations, or hospitality management with supervision, high school diploma, hospitality or management education or equivalent experience, and Illinois food handler and alcohol service certifications.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.