1,226 customer operations manager jobs at 431 companies in Malibu, CA
1mo
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CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yr OnsiteFull Time
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
Shopify
2w
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Operations Manager
Cudahy, California, United States
$120k-$140k/yr OnsiteFull Time
2+ YOEManage daily lab operations, scheduling, customer relations, P&L responsibility, supervise staff, ensure safety training; 2+ years management experience in NDT or related field.
1w
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Operations Manager
Arcadia, California, United States
$21-$26/hr OnsiteFull Time
2+ YOERequires 2+ years of specialty retail experience in store operations or visual merchandising, leadership, customer service, POS technology, flexible scheduling, and ability to lift 40 pounds.
POS, iPad
2w
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Operations Manager
Valencia, California, United States
$26-$28/hr OnsiteFull Time
3+ YOE3+ years hotel supervisory or management experience; strong leadership, communication and customer service skills; ability to coach teams and manage priorities; flexible schedule including evenings, weekends, and holidays; experience with hotel property management systems and Microsoft Office.
hotel property management systems, Microsoft Office
2mo
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Operations Manager
Torrance, California, United States
$80k-$95k/yr OnsiteFull Time
2+ YOE2+ Mgmt2+ years aviation management experience, people management and planning skills, customer focus, conflict resolution, strong communication, ability to work under pressure, Office 365/Word/Excel proficiency, flexible hours, ability to perform physical handling tasks and ensure regulatory compliance.
Office 365, Word, Excel, PC Air, GPU, Tug, Belt Loader
1mo
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Branch Operations Manager
Cypress, California, United States
$75k-$95k/yr OnsiteFull Time
Experience in industrial service operations, operations management knowledge, high school diploma, good communication and customer service skills, valid driver\u00039s license, bilingual preferred, Google Workspace and SAP experience preferred.
Google Workspace, SAP
1w
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Operations Manager (LAX)
Los Angeles, California, United States
$81k-$101k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3+ years of leadership experience in customer-facing operations, strong communication and organizational skills, technology proficiency, policy compliance, and successful completion of a government background investigation.
CLEAR, TSA
2mo
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Operations Manager - Janitorial
Cerritos, California, United States
$80k-$90k/yr FieldFull Time
2+ YOE2+ Mgmt2+ years progressive operations experience and 2+ years leading direct reports; proficiency with Microsoft Office; bilingual English/Spanish required; strong organizational, communication, safety, and customer-service skills; ability to travel between sites and lift up to 25 lbs.
HeySage, ADP, Divvy, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
3w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
3w
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Operations Manager
Porter Ranch, California, United States
$21-$41/hr OnsiteFull Time
3+ YOE3+ years retail management experience, proficiency in hiring/training, P&L review, inventory and safety oversight, strong communication and analytical skills.
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
3w
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Assistant Operations Manager | Cosmetologist
El Segundo, California, United States
$22/hr OnsiteFull Time
Valid state cosmetology license, shampoo/blow-dry and styling skill, supervisory experience, inventory and sales management, strong communication and customer service.
Booker, Wellable
3w
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Assistant Operations Manager (LAX)
Los Angeles, California, United States
$29/hr OnsiteFull Time
1+ YOE1-2 years leadership in customer-facing operations, strong communication and coaching skills, ability to manage priorities, tech proficiency, ability to stand/walk long periods, pass background and security screenings.
3mo
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Customer Recovery Manager
Simi Valley, California, United States
$138k-$242k/yr OnsiteFull Time
10+ YOE10+ years in manufacturing operations, materials planning, procurement, quality, engineering, program management or customer service; aerospace experience preferred; strong communication and leadership; travel up to 25%.
6d
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Manager, Workforce Operations
Phoenix or New York City or San Francisco or Los Angeles
$140k-$160k/yr HybridFull Time
6+ YOERequires 6+ years of experience, including 4+ in workforce management, strong data analysis and SQL skills, Zendesk and customer support systems experience, and excellent communication.
SQL, Zendesk
2w
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Operations Manager - House of Dior, Beverly Hills
Los Angeles or Beverly Hills
$120k-$130k/yr OnsiteFull Time
5+ YOERequires 5+ years of retail store management experience with strong operations expertise, leadership, communication, organization, customer service, and ability to work varied schedules and handle merchandise.
POS systems, inventory control systems, HVAC, Microsoft Excel
3mo
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Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
2d
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Customer Service Manager- Retail Accounts
Los Angeles, California, United States
$81k-$127k/yr OnsiteFull Time
7+ YOE7–12 years in account management, customer experience, or operations, preferably in B2B manufacturing; experience leading customer-facing teams, managing complex retail accounts, process improvement, escalations, and cross-functional operations.
3mo
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Customer Support Manager
Los Angeles, California, United States
$65k-$75k/yr HybridFull Time
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
DocuSign, Contract management tools
2mo
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Customer Service Manager
Los Angeles, California, United States
$70k-$85k/yr OnsiteFull Time
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
Workday, Vimeo
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