1,034 customer operations manager jobs at 383 companies in Maryland
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Customer Operations Manager
Hanover, Maryland, United States
$55k/yr OnsiteFull Time
1+ YOE1–3 years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer resolution skills.
Microsoft Office
3mo
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Operations Manager - Customer Service
Frederick, Maryland, United States
$45k-$55k/yr HybridFull Time
1+ YOEMinimum 1 year operations management; customer service and sales experience preferred; strong communication; computer literacy; detail-oriented; team player; weekend/after-hours responsiveness.
Microsoft Word, Microsoft Excel, Business software
2w
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Operations Manager
Baltimore, Maryland, United States
$62k-$76k/yr OnsiteFull Time
5+ YOEApproximately 5 years managing organizational, school, or program operations; strong planning, communication, organization, customer service, Microsoft 365 or Google Workspace skills, and technology adaptability.
Microsoft 365, Google Workspace, Salesforce, Adaptive
6d
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Operations Manager
Bethesda, Maryland, United States
OnsiteFull Time
3+ YOERequires 3+ years preferred hotel management experience, hotel leadership and team management success, financial knowledge, high school diploma, valid driver's license, and strong customer focus.
1mo
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Operations Manager- Move
Rockville, Maryland, United States
$55k-$60k/yr OnsiteFull Time
2+ YOE2+ years operations/dispatch experience, crew management, scheduling and logistics skills, customer communication, familiarity with tariff/valuation compliance preferred, valid driver’s license required.
2w
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Operations Manager
Fishersville or Maryland
FieldFull Time
3+ YOERequires 3–5 years of relevant operations or industry experience preferred, customer and relationship skills, mechanical aptitude, inventory knowledge, leadership, valid driver's license, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, NetSuite, ERP, HVAC
1mo
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Commercial Operations Manager
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
5+ YOEBachelor's degree in related field, 5+ years progressive management experience, terminal/stevedore operations expertise, labor/union experience, customer and government stakeholder management, safety/regulatory knowledge.
1mo
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Regional Operations Manager
Maryland or District of Columbia or Virginia or North Carolina or South Carolina or Tennessee or Georgia or Florida or Alabama or Mississippi
$57k/yr RemoteFull Time
Strong administrative and finance knowledge, event logistics, database and reporting skills, excellent communication, time-management, and customer-service abilities.
1mo
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Operations Manager
Frederick, Maryland, United States
$22-$40/hr OnsiteFull Time
3+ YOE3+ years retail management experience, P&L and inventory management, associate supervision, recruiting/hiring/training, strong communication and analytical skills, ability to lift and work in warehouse environment.
1mo
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Operations Manager
Elkton or Wilmington
OnsiteFull Time
5+ YOE5+ MgmtManage LTL service center operations, lead and develop staff, enforce safety and compliance, meet KPIs, coordinate pickups/deliveries, and handle customer issues.
AS/400, Microsoft Office
3d
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Store Operations Manager
Beltsville, Maryland, United States
OnsiteFull Time
Customer service and operational experience, basic Microsoft Office skills, Saturday availability, personal vehicle, valid driver's license, current insurance, and unrestricted U.S. work authorization required.
Microsoft Office, Point-of-Sale System (POS)
3d
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CS Strategy & Operations Manager
San Francisco or Chicago or Seattle or Colorado or Massachusetts or Minnesota or Maryland or New Jersey or New York or Alaska or Hawaii or Maine or Mississippi or North Dakota or South Dakota or Vermont or West Virginia or Wyoming
$146k-$235k/yr HybridFull Time
8+ YOERequires 8+ years in customer-facing or sales operations, reporting and dashboard experience with Salesforce, BI tools and Advanced Excel, degree-level education, English fluency, and strong analytical and stakeholder skills.
Salesforce, Microsoft Excel, FinancialForce
6d
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Customer Service Manager
Thurmont or Thurmont
$19/hr OnsiteFull Time
1+ YOERequires one year of customer service experience; retail management experience preferred. High school diploma or equivalent preferred, Microsoft Office Suite proficiency, and English proficiency required.
Microsoft Office Suite
1mo
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Customer Care Manager
Clarksburg, Maryland, United States
$60k-$70k/yr OnsiteFull Time
Proven team leadership in fast-paced operations, multitasking across locations, inventory/scheduling familiarity, strong problem-solving and customer-first mindset.
1w
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Manager, Commercial Operations
Taneytown, Maryland, United States
OnsiteFull Time
5+ YOERequires leadership experience, 5+ years of commercial or customer-facing experience, and a BS/BA with 8–10 years of relevant experience preferred. Requires commercial, financial, communication, analytical, and process expertise.
2mo
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Senior Manager, Site Operations
Hagerstown or Frederick or Martinsburg or Chambersburg or Greencastle or Winchester or Washington or Baltimore
$180k-$210k/yr OnsiteFull Time
10+ YOE10+ years leading complex technical deployments in robotics/automation or related environments; leadership experience; technical literacy with controls and industrial systems; ability to interpret engineering docs; vendor management and customer-facing skills; willingness to be onsite.
PLCs, MHE, WMS, WES
2w
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FT Manager Customer Service (H)
Leonardtown, Maryland, United States
$23-$34/hr OnsiteFull Time
High school diploma preferred; leadership, customer service, communication, problem-solving, computer, and store operations skills required. Food safety manager accreditation required within 90 days.
Computer Based Training (CBT), average cost inventory system (ACIS), CAO, Food Lion To-Go, hand held computers
1w
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Development Operations Manager, National Development
Oakland or California or District of Columbia or Maryland or Minnesota or New Jersey or New York or Oklahoma or South Carolina or Texas or Washington or Virginia
$71k-$84k/yr RemoteFull Time
3+ YOE1+ MgmtRequires 3+ years in development, fundraising, or revenue-generating roles, 1+ year managing others, Salesforce or similar CRM experience, strong organization, analytical skills, customer service, and legal U.S. work eligibility.
Salesforce, Classy, GoFundMe Pro, DonorSearch, Conga Composer, Google Drive
2w
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Operations Manager - Part- Time HARGROVE, Lanham, MD
Lanham, Maryland, United States
$37-$48/hr FieldPart Time
Project management, budgeting, scheduling, logistics, technical drawing, communication, teamwork, and customer service skills; Microsoft Office 365 preferred; background check and travel under 50% required.
Microsoft Office 365
1mo
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Sr. Manager CRM Field Operations
Gaithersburg, Maryland, United States
$137k-$205k/yr HybridFull Time
2+ YOEBachelor's degree and 2+ years CRM platform experience (Salesforce/Veeva/IQVIA) with strong operational knowledge, sales process understanding, and focus on user adoption and customer success.
Salesforce, VEEVA, IQVIA
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