413 customer operations manager jobs at 173 companies in Massillon, OH
5d
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Operations Manager
Cuyahoga Falls or Akron
OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of retail management experience, operational leadership, recruiting and training proficiency, strong communication and analytical skills, customer service ability, and independent judgment.
point of sale systems, e-commerce, OSHA
5d
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Operations Manager
Twinsburg, Ohio, United States
$19-$29/hr OnsiteFull Time
Requires analytical, computer, communication, leadership, supervision, influencing, deductive reasoning, and customer service skills. Full-time flexible availability and retail management or supervisory experience preferred.
2w
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Operations Manager
Warrensville Heights, Ohio, United States
$23-$30/hr OnsiteFull Time
2+ YOE2-3+ years retail/management experience; bachelor’s preferred; experience in financial, retail and leadership management; proficient with POS, Microsoft Office and Apple devices; strong communication and organizational skills.
Point of Sale system, Microsoft Office, Apple devices
2w
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
1mo
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Senior Operations Manager – Print & Mail Services
Parma, Ohio, United States
$90k-$110k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent, 5+ years leadership in customer-facing operations (BPO/Print/Mail/Managed Services preferred), P&L ownership, strong communication and presentation skills, project management and continuous improvement experience.
2mo
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Service Operations Manager (Cleveland, OH, US)
Cleveland, Ohio, United States
OnsiteFull Time
Multiple years of service or industrial experience with people and P&L management; BA/BS in Business/Management/Engineering; ability to manage budgets, operations, and customer relationships while ensuring safety and technical compliance.
2w
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Operations Project Manager
Cleveland, Ohio, United States
$55k-$60k/yr OnsiteFull Time
Bachelor's degree, strong leadership and customer service skills, proficient with Windows/Excel/Word/Lotus Notes, valid driver’s license, parking industry experience preferred.
Microsoft Windows, Microsoft Excel, Microsoft Word, Lotus Notes
1w
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Warehouse Operations Manager
Maple Heights, Ohio, United States
$50k-$60k/yr OnsiteFull Time
2+ YOEBachelor’s degree in business, management, or hospitality management, or equivalent industry experience; 2+ years in warehouse, operations, maintenance, customer service, or quality assurance required.
1w
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Senior Truck Stop Operations Manager
Ravenna, Ohio, United States
OnsiteFull Time
5+ YOEHigh school diploma/GED, 5 years of progressive leadership experience in high-volume retail, travel center, hospitality, restaurant, or customer service operations, valid driver's license, and computer proficiency.
Microsoft Office
4d
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Sales Operations Senior Manager [Retail]
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yr HybridFull Time
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Relationship Management (CRM)
1mo
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Customer Service Manager - Industrial Distribution - Platinum Accounts
Oakwood Village, Ohio, United States
OnsiteFull Time
5+ YOE5+ years industrial distribution customer service/account operations experience, strong leadership, ERP/CRM and Microsoft Office proficiency, associate degree or HS diploma, Lean/5S certification preferred.
ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
1d
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Hotel Operations Manager (Front Office) – Greater Cleveland Area
Beachwood or Ohio
OnsiteFull Time
1+ YOERequires 1–3 years of related guest services or front desk experience, an associate degree or equivalent experience, customer service and staff management skills, communication, organization, and time management.
1w
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Operations Supervisor-Southpark VS
Strongsville, Ohio, United States
$17-$20/hr OnsiteFull Time
Retail operations leadership, coaching, customer service, technology use, attention to detail, flexible scheduling, and ability to lift 40 pounds. One to two years of retail experience preferred.
headsets, mobile devices, computers
1w
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Lead Customer Service Representative
Warren, Ohio, United States
$16-$16/hr OnsiteFull Time
Provide excellent customer service, operate cash register and store equipment, maintain facility cleanliness, coach staff in absence of manager, and perform inventory and closing duties.
2mo
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Assistant Account Manager - Parking Operations
Cleveland, Ohio, United States
$45k-$50k/yr OnsiteFull Time
Supervisory experience in parking, hospitality, or customer service; scheduling/payroll exposure a plus; strong communication and customer-service skills; flexible schedule including weekends/holidays.
1mo
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Operations Supervisor (OH-Shaker Heights, US)
Shaker Heights, Ohio, United States
OnsiteFull Time
6+ YOESupervisory experience in plasma/donor center operations, high school diploma/GED, phlebotomy and donor-processing certifications, CPR, ~6 years related experience, regulatory knowledge (FDA/OSHA/CLIA/cGMP), strong communication and customer-service skills.
1mo
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Restaurant Operations Manager
Middleburg Heights, Ohio, United States
OnsiteFull Time
Supervisory experience in restaurant operations, food safety certification, coaching and hiring experience, cash and admin duties, strong communication and customer service skills.
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1mo
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Team Lead, Market Operations
Elyria, Ohio, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years customer-facing experience, 3+ years management, strong leadership, coaching, process improvement, logistics experience preferred; ability to lift 50lbs, drive frequently, pass background check; English required.
Salesforce, Tableau
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
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