1,449 customer operations manager jobs at 552 companies in Menlo Park, CA
1mo
Save
Mark Applied
Hide
Customer Operations Manager
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
5+ YOE5+ years in go-to-market operations/strategy or consulting in SaaS; experience with customer success concepts, process design, and data analysis; strong communication and cross-functional collaboration skills.
Microsoft Excel, Salesforce, SQL, Looker, Tableau
2w
Save
Mark Applied
Hide
Manager, Customer Operations (Walmart)
Bentonville or Walnut Creek
HybridFull Time
5+ YOERequires 5+ years of customer service experience, preferably in Walmart consumer-packaged-goods supply chain or operations, strong communication, organization, problem-solving, Microsoft Office proficiency, and willingness to travel.
LUMINATE, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP
3w
Save
Mark Applied
Hide
Senior Customer Experience Operations Manager
San Francisco or New York City
$135k-$167k/yr HybridFull Time
6+ YOE2+ MgmtRequires 6+ years in customer experience or operations management, including 2+ years managing outsourced BPO teams, KPI ownership, budget management, knowledge management, support tooling, and AI tools.
Intercom, Guru, Claude, ChatGPT
3d
Save
Mark Applied
Hide
Sr. Customer Operations Account Manager
San Jose, California, United States
$112k-$192k/yr HybridFull Time
Extensive industry experience managing strategic customer operations, strong supply chain, analytical, communication, relationship-management, and project management skills; bachelor's degree or equivalent experience.
Microsoft Excel, Microsoft PowerPoint, Power BI
1mo
Save
Mark Applied
Hide
Customer Success Operations Manager
San Francisco or New York
$106k-$150k/yr HybridFull Time
3+ years CS operations experience at high-growth companies; strong CS metrics and SaaS model knowledge; expert Salesforce and CS tools; proficiency with Excel/Google Sheets, BI tools, and AI; strong communication and program management.
Microsoft Excel, Google Sheets, Looker, Tableau, Claude, ChatGPT, Salesforce CRM, Gainsight, Planhat
2w
Save
Mark Applied
Hide
Customer Experience Communications Operations Manager
Boston or San Francisco
$130k-$165k/yr HybridFull Time
8+ YOERequires 8+ years in customer communications operations, incident or change management, or comparable B2B SaaS operations; dashboarding, process design, editorial judgment, regulated environments, and customer-stack experience.
Salesforce, Zendesk, Gainsight, SQL
1w
Save
Mark Applied
Hide
Senior Customer Strategy & Operations Manager
London or New York City or San Francisco
HybridFull Time
5+ YOE5+ years in revenue, sales, customer success, or business operations at a high-growth B2B SaaS company; CS operations, SQL, enterprise product, analytical, communication, and AI automation experience required.
SQL, Salesforce
2w
Save
Mark Applied
Hide
Senior Staff Customer Operations Program Manager
Sunnyvale or San Francisco
$175k-$245k/yr OnsiteFull Time
8+ YOERequires 8+ years in technical program management, strategy and operations, chief-of-staff, or related technology roles; technical AI/cloud product experience; customer operations expertise; and hands-on LLM and AI tooling experience.
GPU, API, LLM, Salesforce, Sigma, Claude Code, Workato, Jira, Teladoc, Calm, MetLife Legal
2w
Save
Mark Applied
Hide
Customer Operations Specialist
San Francisco, California, United States
$100k-$165k/yr HybridFull Time
2+ YOERequires 2–5 years in renewals, deal desk, customer or sales operations, contracts coordination, or order management; Salesforce administration, analytical, reporting, contract-tracking, and cross-functional coordination skills.
Salesforce, Maxio, Linksquare, DocuSign, Metabase, Sigma
3w
Save
Mark Applied
Hide
Customer Operations Lead
San Francisco or United States
$100k-$250k/yr RemoteFull Time
Manage and run customer support, resolve tier 1-3 tickets, build and maintain knowledge bases and AI automations, strong communication, Stripe experience, prior support and people management experience.
Stripe, Wispr Flow
2mo
Save
Mark Applied
Hide
Customer Operations
San Francisco, California, United States
OnsiteFull Time
Owning software implementations, coordinating setup and access, strong communication, and identifying process improvements.
1w
Save
Mark Applied
Hide
Customer Success Operations Engineer
San Jose, California, United States
$128k-$134k/yr OnsiteFull Time
2+ YOERequires 2–5 years in operations or customer success operations, hands-on AI workflow experience, CRM and customer success platform experience, advanced Excel/Google Sheets, analytical, project management, and communication skills.
Gainsight, Salesforce, Zapier, Workato, CRM, Customer Success platform, HubSpot, Totango, ChurnZero, Vitally, Microsoft Excel, Google Sheets, SQL, Tableau, Looker, Power BI
3w
Save
Mark Applied
Hide
Product Operations | Customer Setup
New York City or San Francisco
$128k-$180k/yr HybridFull Time
3+ YOERequires 3+ years in product operations, product or program management, consulting, customer success, account management, or customer-facing analytics; data analysis, cross-functional communication, problem-solving, and AI tool experience.
HRIS, SCIM
3w
Save
Mark Applied
Hide
Manager - Operations
Hayward, California, United States
$80k-$85k/yr OnsiteFull Time
Self-motivated operations supervisor with strong communication and customer service skills, flexibility, excellent attendance, and the ability to train and direct on-site staff.
GPS
3w
Save
Mark Applied
Hide
Manager - Operations
Hayward, California, United States
$80k-$85k/yr OnsiteFull Time
Supervisory operations experience, strong communication and customer service skills, self-motivation, flexibility, reliable attendance, and ability to work effectively with others.
GPS
2d
Save
Mark Applied
Hide
Customer Business Operations Specialist I
Austin or Santa Clara or North America or Europe
$60k-$81k/yr OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience and 1–3 years in sales operations, customer operations, order management, revenue operations, supply chain, demand planning, or related functions. Requires ERP, Excel, analytical, and communication skills.
ERP systems, SAP, Microsoft Excel
1w
Save
Mark Applied
Hide
Operations Manager
San Francisco, California, United States
$26/hr OnsiteFull Time
3+ YOERequires high school diploma, valid driver's license, and 3+ years of restaurant or retail management experience. Must manage shifts, customer service, safety, cash handling, and multiple priorities.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
Save
Mark Applied
Hide
Sr Strategy & Operations Manager, Customer Marketing
San Francisco or San Jose
$112k-$215k/yr OnsiteFull Time
7+ YOE7+ years in business/marketing operations or program management in large matrixed organizations; strong communication, influence, and cross-functional collaboration skills.
Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, GenStudio
1mo
Save
Mark Applied
Hide
Operations Manager
San Francisco, California, United States
$75k-$90k/yr OnsiteFull Time
Field supervisory/management experience in hospitality or janitorial environments; customer-service driven; Microsoft Word/Excel; ability to lift 50 lbs; bilingual English/Spanish preferred.
Microsoft Word, Microsoft Excel
1w
Save
Mark Applied
Hide
Operations Manager
Fremont or Sunnyvale or San Francisco or Oakland or United States
$90k-$93k/yr FieldFull Time
5+ YOE5+ MgmtBachelor's degree preferred; 5–10 years of progressive management and leadership experience, cost containment, college or university facilities experience, strong communication, planning, customer service, and business skills.
Microsoft Excel, Microsoft Word
Explore Jobs