1,056 customer operations manager jobs at 424 companies in Needham, MA
2w
Save
Mark Applied
Hide
Customer Operations Manager
Newton, Massachusetts, United States
$90k-$110k/yr HybridFull Time
5+ YOE5+ years in customer operations/order management or related function; ERP and EDI expertise; experience with order-to-cash, logistics, and customer portals; proven project leadership, coaching, analytical and communication skills.
ERP, EDI
4w
Save
Mark Applied
Hide
Manager, Customer Operations
Hudson, Massachusetts, United States
$96k-$140k/yr OnsiteFull Time
7+ YOE7+ years experience in medical device or related field, bachelor\u0002s degree preferred, leadership experience managing professional teams, strong communication, sales/service acumen, Oracle/SAP and Microsoft Office familiarity.
Microsoft Office, Oracle, SAP
1d
Save
Mark Applied
Hide
Customer Experience Communications Operations Manager
Boston or San Francisco
$130k-$165k/yr HybridFull Time
8+ YOERequires 8+ years in customer communications operations, incident or change management, or comparable B2B SaaS operations; dashboarding, process design, editorial judgment, regulated environments, and customer-stack experience.
Salesforce, Zendesk, Gainsight, SQL
1mo
Save
Mark Applied
Hide
Mgr-Customer Operations
Cumberland, Rhode Island, United States
OnsiteFull Time
6+ YOE6+ MgmtBachelor's degree plus 6 years supervisory experience or 10 years supervisory experience; call center leadership, union experience, vendor management, Microsoft Office (Excel/Word/PowerPoint); drive performance and compliance in a regulated environment.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Customer Operations Specialist
Boston, Massachusetts, United States
$70k-$90k/yr OnsiteFull Time
Bachelor's degree, strong attention to detail, experience with financial/custom invoicing systems, intermediate Microsoft Excel, invoicing and billing, contract management, and outstanding customer service and communication skills.
Microsoft Excel
1mo
Save
Mark Applied
Hide
Mgr-Customer Operations
Cumberland, Rhode Island, United States
OnsiteFull Time
6+ MgmtSupervisory experience (6+ years with degree or 10+ years direct), experience leading union and non-union call center teams, proficiency with Microsoft Excel/Word/PowerPoint, knowledge of call center processes and metrics, strong leadership and performance management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
Save
Mark Applied
Hide
Operations Manager
Needham, Massachusetts, United States
$20-$34/hr OnsiteFull Time
Manage store operations, supervise staff, drive sales and inventory performance, and support customer service; strong communication, analytical and computer skills; flexible schedule required.
1mo
Save
Mark Applied
Hide
Branch Operations Manager
Southborough, Massachusetts, United States
$90k-$95k/yr OnsiteFull Time
Experienced manager to oversee branch operations, P&L support, supervise sales and warehouse staff, improve operations and customer service; ability to lift up to 70 lbs.
1mo
Save
Mark Applied
Hide
Associate Operations Manager
Boston, Massachusetts, United States
$62k-$70k/yr OnsiteFull Time
Preferred 2 years experience in operations, employee/restaurant/property management; skills in team leadership, partner onboarding, customer support, KPI reporting, P&L management, and basic facility maintenance.
2d
Save
Mark Applied
Hide
Operations Manager
Boston, Massachusetts, United States
$70k/yr OnsiteFull Time
3+ YOERequires supervisory or management experience, customer service and hospitality management background, leadership, coaching, multitasking, communication, budget control, Microsoft Office knowledge, and ability to lift 50 pounds.
Microsoft Word, Microsoft Excel, Internet
3w
Save
Mark Applied
Hide
Operations Manager
East Boston, Massachusetts, United States
$65k/yr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years residential leasing or management, valid driver's license and auto insurance, ability to drive, real estate license when required, strong management, leasing, computer and customer-service skills.
8h
Save
Mark Applied
Hide
Operations Manager
North Andover, Massachusetts, United States
$50k-$55k/yr OnsiteFull Time
Bachelor’s degree, computer skills including Google Sheets and Google Docs, strong interpersonal and communication skills, ability to manage competing demands, and experience in a high-traffic customer service environment.
Google Sheets, Google Docs, My Mack, Mackforce
1mo
Save
Mark Applied
Hide
Operations & Service Manager
Woburn, Massachusetts, United States
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ years in sales, operations, or office management; strong communication, organization, customer service, self-starter; ecommerce or inventory/order system experience a plus.
3w
Save
Mark Applied
Hide
Senior Customer Operations Enablement Manager
Breda or Waltham
€80k-€110k/yr OnsiteFull Time
10+ YOEBachelor's preferred,10+ years in customer service/training in life sciences or regulated industries; experience with Order-to-Cash, training design, SAP, Salesforce, and LMS; strong stakeholder and analytical skills.
LMS, SAP, Salesforce
1mo
Save
Mark Applied
Hide
Assistant Operations Manager (BOS)
Boston, Massachusetts, United States
$29/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ years leadership in customer-facing operations; strong communication, coaching, tech proficiency; ability to stand/walk for long periods; completion of required airport and federal security screening (SIDA/SF-85).
1mo
Save
Mark Applied
Hide
Operations Manager Trainee
Warwick, Rhode Island, United States
$60k-$61k/yr OnsiteFull Time
1+ YOEBachelor's degree required; strong PC/spreadsheet skills, basic business finance understanding, detail-oriented with communication and multitasking skills; customer-service experience preferred.
2d
Save
Mark Applied
Hide
Operations Manager - Washington
Roxbury or Boston
$68k-$84k/yr OnsiteFull Time
3+ MgmtHigh school diploma or equivalent, prior transit or transportation experience, and at least 3 years of supervisory experience. Requires customer service, communication, negotiation, problem-solving, and decision-making skills.
VDS, Zonar, AVL
6d
Save
Mark Applied
Hide
Customer Service Manager
Weston, Massachusetts, United States
$24-$32/hr OnsiteFull Time
Front-end operations or management experience, ServSafe certification, English proficiency, computer skills, customer service leadership, and authorization to work in the United States.
scanner, scales, adding machine, cash register, Point-Of-Sale, POS system, phones/paging system, store computer system, alarm systems, U-Boat, safety cutters
1w
Save
Mark Applied
Hide
Customer Experience Manager
Boston, Massachusetts, United States
RemoteFull Time
3+ YOERequires 3–5 years in customer success, support, account management, or operations; healthcare or SaaS experience; strong communication, organization, project management, and cross-functional collaboration skills; Zendesk experience.
Zendesk
1w
Save
Mark Applied
Hide
Manager Customer Service (540183)
Londonderry, New Hampshire, United States
OnsiteFull Time
Managing customer service operations in a retail location; overseeing staff and daily retail service activities.
Explore Jobs