1,167 customer operations manager jobs at 447 companies in Randolph, MA
2d
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Customer Operations Manager
Newton, Massachusetts, United States
$90k-$110k/yr HybridFull Time
5+ YOERequires 5+ years in customer operations, order management, logistics, supply chain, or related operations; ERP and EDI expertise; project leadership; coaching experience; and strong analytical and communication skills.
ERP, EDI, Customer portals
1mo
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Manager, Customer Operations
Hudson, Massachusetts, United States
$96k-$140k/yr OnsiteFull Time
7+ YOE7+ years experience in medical device or related field, bachelor\u0002s degree preferred, leadership experience managing professional teams, strong communication, sales/service acumen, Oracle/SAP and Microsoft Office familiarity.
Microsoft Office, Oracle, SAP
1w
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Customer Experience Communications Operations Manager
Boston or San Francisco
$130k-$165k/yr HybridFull Time
8+ YOERequires 8+ years in customer communications operations, incident or change management, or comparable B2B SaaS operations; dashboarding, process design, editorial judgment, regulated environments, and customer-stack experience.
Salesforce, Zendesk, Gainsight, SQL
2d
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Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
3+ YOEBachelor’s degree and 3+ years in B2B customer success, sales, product or business management, strategic planning, or commercial execution in a digital environment.
CRM, SFDC
2d
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Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
3+ YOEBachelor's degree in a related field and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC experience preferred.
CRM, Salesforce
2d
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Customer Success Operations Manager, Customer Digital Products
Burlington, Massachusetts, United States
$88k-$132k/yr OnsiteFull Time
3+ YOEBachelor's degree in a relevant discipline and 3+ years of B2B experience in customer success, sales, product or business management, strategic planning, or commercial execution. CRM/SFDC and data experience preferred.
CRM, SFDC
2mo
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Mgr-Customer Operations
Cumberland, Rhode Island, United States
OnsiteFull Time
6+ YOE6+ MgmtBachelor's degree plus 6 years supervisory experience or 10 years supervisory experience; call center leadership, union experience, vendor management, Microsoft Office (Excel/Word/PowerPoint); drive performance and compliance in a regulated environment.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
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Mgr-Customer Operations
Cumberland, Rhode Island, United States
OnsiteFull Time
6+ MgmtSupervisory experience (6+ years with degree or 10+ years direct), experience leading union and non-union call center teams, proficiency with Microsoft Excel/Word/PowerPoint, knowledge of call center processes and metrics, strong leadership and performance management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Operations Manager
Needham, Massachusetts, United States
$20-$34/hr OnsiteFull Time
Manage store operations, supervise staff, drive sales and inventory performance, and support customer service; strong communication, analytical and computer skills; flexible schedule required.
3d
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Customer Operations Specialist (57491)
Cambridge, Massachusetts, United States
$55k-$65k/yr RemoteFull Time
Requires 1–3 years of customer service, operations, order management, or related experience; strong communication, organization, customer service, problem-solving, and independent work skills. Associate degree preferred.
Salesforce, NetSuite
3d
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Operations Manager
Hudson, Massachusetts, United States
$75k-$90k/yr OnsiteFull Time
Bachelor's degree or equivalent operations experience; progressive fast-paced experience managing hourly staff and metrics; Microsoft Office proficiency, strong leadership, customer service, conflict resolution, driving record, and early-morning availability.
Microsoft Office
1mo
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Associate Operations Manager
Boston, Massachusetts, United States
$62k-$70k/yr OnsiteFull Time
Preferred 2 years experience in operations, employee/restaurant/property management; skills in team leadership, partner onboarding, customer support, KPI reporting, P&L management, and basic facility maintenance.
6d
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Temporary Customer Service Operations Specialist
West Bridgewater, Massachusetts, United States
$72k-$108k/yr FieldFull Time, Temporary
Relevant customer service experience, store operations knowledge, strong management, leadership, communication, writing, and analytical skills; department manager experience and college degree preferred.
1w
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Operations Manager
Boston, Massachusetts, United States
$70k/yr OnsiteFull Time
3+ YOERequires supervisory or management experience, customer service and hospitality management background, leadership, coaching, multitasking, communication, budget control, Microsoft Office knowledge, and ability to lift 50 pounds.
Microsoft Word, Microsoft Excel, Internet
3d
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Operations Manager
East Boston, Massachusetts, United States
$60k-$65k/yr OnsiteFull Time
2+ YOERequires a high school diploma or equivalent, 2+ years of residential leasing or management experience, a driver's license, automobile insurance, strong communication and organizational skills, and customer service expertise.
FSA
1w
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Operations Manager
North Andover, Massachusetts, United States
$50k-$55k/yr OnsiteFull Time
Bachelor’s degree, computer skills including Google Sheets and Google Docs, strong interpersonal and communication skills, ability to manage competing demands, and experience in a high-traffic customer service environment.
Google Sheets, Google Docs, My Mack, Mackforce
2mo
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Operations & Service Manager
Woburn, Massachusetts, United States
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ years in sales, operations, or office management; strong communication, organization, customer service, self-starter; ecommerce or inventory/order system experience a plus.
1mo
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Senior Customer Operations Enablement Manager
Breda or Waltham
€80k-€110k/yr OnsiteFull Time
10+ YOEBachelor's preferred,10+ years in customer service/training in life sciences or regulated industries; experience with Order-to-Cash, training design, SAP, Salesforce, and LMS; strong stakeholder and analytical skills.
LMS, SAP, Salesforce
3d
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Operations Manager
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
Toast POS
1w
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Customer Site Manager
Boston, Massachusetts, United States
$93k-$139k/yr OnsiteFull Time
4+ YOE3+ MgmtMaster's degree plus 4+ years or bachelor's degree plus 6+ years in a regulated industry; 3+ years cGMP and people management experience; leadership, customer, financial, and operational expertise.
SAP, Oracle, Coupa, Maximo, Microsoft Office, Microsoft Windows, Practical Process Improvement (PPI), Lean, Six Sigma
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