NextEra EnergyNYSE: NEE: Generates, transmits, and distributes electric power and renewable energy.
10+ YOE10+ years leadership in customer care/contact center operations, experience with outsourced/vendor management, contact center metrics, workforce strategies, and transformational change including AI and automation.
Propark Mobility: Provides parking management and technology-driven mobility solutions.
Supervisory experience in parking, customer service, or hospitality; scheduling/payroll exposure preferred; strong communication, customer-service focus, flexible schedule; business degree helpful but not required.
Hood Container: Manufactures paper, containerboard, and corrugated packaging products.
5+ YOERequires a four-year degree, 5+ years of experience including leadership, production/customer service/scheduling/shipping experience, advanced computer proficiency, and strong process, communication, and decision-making skills.
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
2+ YOE1+ MgmtRequires 2+ years assessing customer needs or resolving issues and 1+ year of leadership experience. Strong customer service, operations, compliance, risk management, and team development skills are required.
BWC Terminals: Operates bulk liquid storage terminals and logistics services.
Supervise terminal staff, support terminal operations, ensure regulatory compliance, manage maintenance and safety programs, and assist with budgeting and customer relations.
Tekmetric: Cloud-based software platform for automotive repair shop management.
5+ YOE5+ years in analytics or customer operations; experience scaling revenue teams; strong analytics, CRM and reporting tool proficiency; excellent communication and process design skills.
Google Sheets, Microsoft Excel, Tableau, Looker, HubSpot, Salesforce, ChurnZero, Zendesk, Gainsight
Operations Manager-Must Have Commercial Door Experience
Houston, Texas, United States
OnsiteFull Time
DH Pace: Sells and services commercial and residential door systems.
2+ YOE2+ years managing departments/operations or projects in service/construction environments; mechanical aptitude, people management, budgeting, project oversight, and customer-facing problem solving.
Hotel ZaZa: Luxury boutique hotel collection offering immersive guest experiences.
3+ YOE3+ years hotel operations leadership with Rooms and Food & Beverage experience, strong guest-relations, financial and labor forecasting skills; flexible schedule; Bachelor’s in Hospitality preferred.
SkyChefs: Provider of airline catering and in-flight culinary services.
5+ YOEBachelor's degree and 5–7 years of progressive operations, manufacturing, distribution, or customer service leadership experience; requires people leadership, data analysis, communication, and Microsoft Office proficiency.
PCS Software: Transportation management software for carriers, brokers, and shippers.
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Leadership, supervision, strong communication, deductive reasoning, analytical and computer skills; ability to work flexible full-time schedule including early mornings, overnight, weekends, and overtime.
HungerRush: Integrated cloud point-of-sale and management solutions for restaurants.
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Allura: Manufactures and distributes fiber cement siding and building materials.
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
PetSmart: Retailer of pet supplies and provider of animal care
3+ YOE3+ MgmtRequires 3+ years of retail leadership or customer-focused experience, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and supervisory skills.
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOERequires 3+ years of retail leadership or customer-focused experience, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and supervisory skills.
Service Corporation InternationalNYSE: SCI: Provides funeral, cemetery, and cremation services to families.
4+ YOE2+ MgmtHigh school diploma required (BA preferred), 4 years operations experience, 2 years customer service, 2 years supervisory experience, funeral industry preferred, strong operations/process-improvement and Microsoft skills.
BuckleNYSE: BKE: Retails casual apparel, footwear, and accessories for all ages.
High school diploma or GED preferred; retail experience or training; ability to work flexible schedule; lift up to 50 lbs; strong customer service, merchandising, inventory, and POS knowledge.
Point of Sale (POS), Performance Tracker, SPG, Planner, Zone Maintenance Action Plan
Plastic Express: Logistics and packaging services for the plastics industry.
5+ YOEHigh school diploma, 5+ years in rail, logistics, transportation, customer service, or operations, supervisory experience, railcar inventory knowledge, communication skills, analytical ability, and computer proficiency.