552 customer operations manager jobs at 238 companies in Upper Arlington, OH
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Customer Operations Manager
Austin or Dublin
$71k-$114k/yrHybridFull Time
Epicor: Provides industry-specific enterprise software for manufacturing and distribution.
4+ YOE4+ years in billing/revenue/quote-to-cash operations, deep CPQ/order-to-cash knowledge, Salesforce experience, strong analytical and communication skills, ability to lead cross-functional teams and manage high-severity escalations.
Birge & Held: A multifamily housing that manages apartment communities and invests in local communities.
2+ YOE3+ MgmtRequires a high school diploma or GED, 3+ years of team management, strong customer service and communication skills, financial report knowledge, and proficiency with property management, Microsoft Office, and CRM software.
OneSite, Yardi, Microsoft Office, Customer Relationship Management (CRM)
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2-3+ years retail/fast-paced management experience, financial and leadership skills, bachelor’s degree preferred, proficiency with POS and Microsoft Office, strong communication and organizational skills.
Point of Sale system, Microsoft Office, Apple devices
KNAPP: Provides warehouse automation and intralogistics technology solutions.
Leads customer-site operations, maintenance, budgets, safety, suppliers, and staff for automated storage and material-handling systems; requires U.S. work authorization, passport eligibility, weekend/overtime availability, and occasional travel.
Material Handling Equipment (MHE), automated storage and retrieval systems, Flexible Spending Accounts
YMCA of Central Ohio: Provides community wellness, childcare, and youth development programs.
2+ YOEBachelor's degree or equivalent; 2–4 years in data entry, database management, finance, or related work. Requires accuracy, bookkeeping, customer service, multitasking, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Google Suite, Raiser's Edge NXT, CRM
CubeSmartNYSE: CUBE: Owns and operates self-storage facilities across the United States.
Customer-service focused manager with basic MS Office skills, ability to work Saturdays (some locations may require Sundays), access to a personal vehicle with valid license and insurance, able to perform physical maintenance tasks, and authorized to work in the U.S.
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOE3+ MgmtRequires 3+ years of retail leadership or customer-focused experience, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organizational, and supervisory skills.
EG America: Operates convenience stores and fuel stations across the USA.
5+ YOE5+ MgmtHigh school diploma/GED, five years of progressive leadership in high-volume retail, hospitality, restaurant, or customer service operations, driver's license, and computer proficiency required.
Washington or Columbus or United Kingdom or Singapore or China or India
$70k-$80k/yrHybridFull Time
American Chemical Society: Provides scientific journals and chemical information databases globally.
5+ YOEBachelor's degree and 5+ years managing marketing automation, customer data platforms, ABM systems, AI tools, analytics, and process improvement; English fluency required.
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yrHybridFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Kampgrounds of America: Operates a network of franchised and-owned campgrounds.
High School Diploma or equivalent; experience supervising customer service; fluent English; decision-making; proficient computer skills; able to work nights, weekends, holidays; lead and develop staff; strong operational knowledge; valid driver’s license.
SiteOne Landscape SupplyNYSE: SITE: Wholesale distributor of landscaping and irrigation products for professionals.
3+ YOE3+ MgmtRequires 3-5 years of leadership or team-building experience, high school diploma or equivalent, computer proficiency, customer focus, safety awareness, and ability to lift 50 pounds.
DHL Supply ChainFrankfurt Stock Exchange: DHLGY: Global contract logistics and supply chain services provider.
3+ YOE9+ MgmtBachelor's degree or equivalent experience, 3–5 years of logistics industry experience, and 9–10 years of management experience required; customer contract management preferred.
4over: Provides wholesale trade printing services for professional resellers.
10+ YOE5+ MgmtBachelor's degree or equivalent,10+ years customer service leadership,5+ years managing multi-site operations,proficiency with CRM and analytics,strong communication and change management skills.
AndHealth: Virtual specialty care and pharmacy for chronic disease treatment.
5+ YOERequires 5+ years in healthcare account management, customer success, or operations; experience managing multiple accounts, documenting workflows, communicating cross-functionally, and using CRM or account tracking tools.
SourcePoint: Thrive After 55!: SourcePoint is a nonprofit aging-services provider delivering in-home care and community programs for Delaware County adults 55+.
Associate's degree or equivalent experience required; administrative office experience preferred. Requires organization, accuracy, communication, customer service, confidentiality, and Microsoft Office proficiency.
i2G Systems: Provider of physical electronic security and safety solutions.
Requires Microsoft Office experience, strong organization, time management, communication, attention to detail, customer focus, independent and team-working ability, and management of multiple priorities.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft SharePoint, SimPro