503 customer operations manager jobs at 197 companies in Warren, OH
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Operations Manager
Cuyahoga Falls or Akron
OnsiteFull Time
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
3+ YOE3+ MgmtRequires 3–5 years of retail management experience, operational leadership, recruiting and training proficiency, strong communication and analytical skills, customer service ability, and independent judgment.
PPGNYSE: PPG: Manufacturer of paints, coatings, and specialty materials.
5+ YOE5+ MgmtBachelor's degree in engineering or chemistry required; 5+ years of manufacturing operations management preferred; Lean or Six Sigma experience required; must flex schedule for customer-impacting batches.
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOE2-3+ years retail/management experience; bachelor’s preferred; experience in financial, retail and leadership management; proficient with POS, Microsoft Office and Apple devices; strong communication and organizational skills.
Point of Sale system, Microsoft Office, Apple devices
Silco Fire & Security: Installs, maintains, and monitors fire protection and security systems.
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
RicohTokyo Stock Exchange: 7752: Provides digital workplace services, imaging equipment, and IT solutions.
5+ YOE5+ MgmtBachelor's degree or equivalent, 5+ years leadership in customer-facing operations (BPO/Print/Mail/Managed Services preferred), P&L ownership, strong communication and presentation skills, project management and continuous improvement experience.
SchindlerSIX Swiss Exchange: SCHN: Manufactures, installs, and services elevators and escalators.
Multiple years of service or industrial experience with people and P&L management; BA/BS in Business/Management/Engineering; ability to manage budgets, operations, and customer relationships while ensuring safety and technical compliance.
Bachelor's degree, strong leadership and customer service skills, proficient with Windows/Excel/Word/Lotus Notes, valid driver’s license, parking industry experience preferred.
Microsoft Windows, Microsoft Excel, Microsoft Word, Lotus Notes
Continental Services: Provides food and beverage services for workplaces and events.
2+ YOEBachelor’s degree in business, management, or hospitality management, or equivalent industry experience; 2+ years in warehouse, operations, maintenance, customer service, or quality assurance required.
Meijer: Operates a Midwestern chain of supercenters and grocery stores.
4+ YOEBachelor’s degree or equivalent experience, 4+ years of retail, grocery, or customer service experience, and leadership experience preferred. Requires communication, financial analysis, safety, and business acumen.
Hendrickson: Designs and manufactures suspension systems for heavy-duty commercial vehicles.
7+ YOEBachelor's degree in business, engineering, or related field; 7–10+ years in customer, technical service, warranty, or manufacturing operations; cross-functional leadership, KPI management, analytics, and root cause analysis skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Power BI
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOEManage non-clinical pharmacy operations, supervise and develop technicians, perform certified technician duties, ensure regulatory compliance, and support customer experience in a retail pharmacy.
EG America: Operates convenience stores and fuel stations across the USA.
5+ YOEHigh school diploma/GED, 5 years of progressive leadership experience in high-volume retail, travel center, hospitality, restaurant, or customer service operations, valid driver's license, and computer proficiency.
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yrHybridFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Service Manager - Industrial Distribution - Platinum Accounts
Oakwood Village, Ohio, United States
OnsiteFull Time
OTC Industrial Technologies: Distributes and services industrial equipment and automation systems.
5+ YOE5+ years industrial distribution customer service/account operations experience, strong leadership, ERP/CRM and Microsoft Office proficiency, associate degree or HS diploma, Lean/5S certification preferred.
ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
Hotel Operations Manager (Front Office) – Greater Cleveland Area
Beachwood or Ohio
OnsiteFull Time
DelMonte Hotel Group: Manages and develops a portfolio of multi-brand hotel properties.
1+ YOERequires 1–3 years of related guest services or front desk experience, an associate degree or equivalent experience, customer service and staff management skills, communication, organization, and time management.
Dicky's Express Car Wash: Provides automated car wash and vehicle cleaning services.
Leadership experience in retail, service, hospitality, or car wash operations; team management, customer service, communication, organization, computer, problem-solving, and minor maintenance skills required.
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
Prior retail sales or customer-focused experience preferred; flexible availability for nights, weekends, and holidays; ability to manage priorities and time in a fast-paced environment.
Prior retail sales or customer-focused experience preferred; flexible night, weekend, and holiday availability; ability to prioritize and manage time in a fast-paced environment.