340 customer operations manager jobs at 158 companies in Westfield, MA

2mo
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Operations Manager
New Britain, Connecticut, United States
OnsiteFull Time
Enjet Aero
Enjet Aero: Manufactures precision machined and fabricated components for aircraft engines.
Experience in a machine shop with leadership; strong verbal communication, blueprint reading, organizational and problem-solving skills; ability to work under pressure and meet customer delivery commitments.
4d
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Operations Manager
Lake Buena Vista or Natick or Providence or Tysons or West Hartford or King of Prussia or Paramus or Raleigh or Boston
OnsiteFull Time
Level99
Level99: Adult social gaming venue with physical challenges and dining.
2+ YOERequires high school education, strong communication, organization, flexibility, technology adoption, and ability to work extended shifts and lift up to 50 pounds. Two years of venue, restaurant, or bar management is desirable.
Toast POS
18h
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Operations Manager
Tolland, Connecticut, United States
OnsiteFull Time
Frozen Food Express
Frozen Food Express: Provides temperature-controlled LTL shipping and cold storage services.
3+ YOE5+ MgmtHigh school diploma or equivalent, 3+ years of LTL transportation or dock experience, and 5+ years of management or supervisory experience. Requires communication, problem-solving, customer service, and basic computer skills.
Microsoft Office, Microsoft Excel, Microsoft Word, AS400
1w
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Operations Manager - Aquatics and Admissions
Agawam, Massachusetts, United States
$70k-$76k/yr OnsiteFull Time
Six Flags Entertainment Corporation
Six Flags Entertainment CorporationNYSE: FUN: Operates theme parks and water parks in North America.
Requires Ellis & Associates lifeguard and instructor certifications, AFO or CPO certification, leadership and communication skills, customer service focus, and ability to work nights, weekends, and holidays.
1w
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Operations Manager - Aquatics and Admissions
Agawam, Massachusetts, United States
$70k-$76k/yr OnsiteFull Time
Six Flags
Six FlagsNYSE: FUN: Operates regional theme and water parks.
Requires Ellis & Associates NPWLTP Special Facilities and Instructor certifications, plus AFO or CPO certification, leadership skills, customer service focus, communication skills, and availability for nights, weekends, and holidays.
Ellis & Associates National Pool and Waterpark Lifeguard Program (NPWLTP)
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
Sun Life
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
1mo
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Operations Manager
Windsor, Connecticut, United States
OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOE3+ MgmtLead and develop salaried and hourly teams to meet safety, quality, productivity, and customer delivery goals using data-driven decision making and process improvement.
3d
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Field Operations Manager - Fuel and Propane (CT, Winsted, SP Winsted, CT)
Winsted, Connecticut, United States
$75k-$90k/yr FieldFull Time
Mirabito Energy Products: Family-owned energy provider and convenience store operator in the Northeast.
Leads drivers, propane technicians, and customer service staff; manages safety, fleet compliance, scheduling, budgets, facilities, customer service, and operational efficiency.
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
Sun Life
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
1d
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Manager, Sales Operations
East Granby, Connecticut, United States
HybridFull Time
Marmon
Marmon: Global industrial organization providing manufacturing and services across sectors.
10+ YOEMinimum 10 years of progressive sales, customer service, commercial operations, or sales leadership experience; team leadership required. Bachelor's degree preferred; manufacturing and wire or cable experience desirable.
Microsoft Office, Power BI, CRM
1mo
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Customer Care Manager - State Farm Agent Team Member
Cheshire, Connecticut, United States
$22-$24/hr OnsiteFull Time
Derek Gromko Insurance Agency
Derek Gromko Insurance Agency: Provides personal and commercial insurance and financial services.
Oversee customer service operations; strong communication and organization; prior customer service or office experience preferred; must hold or obtain state insurance license; bilingual Spanish preferred.
2mo
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Store Operations Manager (GM)
Rockville Centre or West Hartford or Philadelphia
$62k-$65k/yr OnsiteFull Time
Insomnia Cookies
Insomnia Cookies: Retail bakery chain specializing in late-night cookie delivery.
3+ Mgmt3+ years management experience in restaurant or retail, available for mid-to-late shifts (Thurs–Sun), strong hospitality and customer service, proficiency with Microsoft Outlook/Excel/Teams and ATS, inventory and people management.
Microsoft Outlook, Microsoft Excel, Microsoft Teams, Applicant Tracking System, commercial convection oven
2d
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Account Manager - Parking Operations
Hartford, Connecticut, United States
$55k-$62k/yr OnsiteFull Time
Propark Mobility
Propark Mobility: Provides national parking management, mobility, and electrification services.
Management experience in parking, customer service, or hospitality; front-line team oversight; strong communication, organization, computer, scheduling, payroll, and financial management skills. Bachelor's degree in business helpful but not required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ADP
4w
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Store Operations Manager
East Windsor, Connecticut, United States
$21-$23/hr OnsiteFull Time
CubeSmart
CubeSmartNYSE: CUBE: Owns and operates self-storage facilities across the United States.
Provide customer service, meet sales metrics, perform property maintenance, work Saturdays, have valid driver’s license and personal vehicle, and be authorized to work in the U.S.
Microsoft Office, Point-of-Sale System (POS)
4w
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Business Operations Associate
Hartford, Connecticut, United States
$17-$28/hr OnsiteFull Time
CarMax
CarMaxNYSE: KMX: Operates a national network of used vehicle retail stores.
Provide customer service, process and audit retail/wholesale paperwork, manage cash and deposits, perform clerical data entry, and support store operations; must lift up to 20 lbs and work varied schedules.
Microsoft Office
3w
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Customer Growth Strategy Manager | Financial Services
New York or Chicago or Charlotte or Arlington or Morristown or Hartford or Boston or Philadelphia
$87k-$253k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOEMinimum 5 years in growth/customer strategy, consulting, or transformation within Financial Services; bachelor's or equivalent; experience leading teams, building business cases, using AI-enabled approaches, and client-facing delivery; travel up to 50%.
3w
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Operations Supervisor
Southington, Connecticut, United States
$19-$28/hr OnsitePart Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Supervise store crew, drive store execution, handle customer issues, perform merchandising and opening/closing procedures; strong communication, supervisory, analytical and computer skills; high school preferred.
2w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
Ryder
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
1w
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Customer Service Supervisor
Danielson, Connecticut, United States
OnsiteFull Time
SPIROL
SPIROL: Manufacturer of engineered fasteners and industrial assembly solutions.
3+ YOERequires 3+ years of customer service leadership experience, team leadership and development, operational and organizational skills, competing-priority management, and performance coaching experience; manufacturing and ERP experience preferred.
ERP
20h
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Manager, Sales and Customer Service
Holyoke, Massachusetts, United States
$56k-$94k/yr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
3+ YOE3+ MgmtRequires 3–5 years of retail management experience, leadership, sales performance, customer service, analytical, operational, talent development, conflict resolution, and communication skills. High school diploma or bachelor's degree encouraged.
Microsoft Office, computers, handheld devices