1,110 customer operations manager jobs at 357 companies in Wisconsin
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Manager Customer Operations
Baraboo, Wisconsin, United States
$120k-$140k/yrOnsiteFull Time
Alliant EnergyNASDAQ: LNT: Provides regulated electricity and natural gas services to customers.
5+ YOE3+ MgmtBachelor's degree preferred; 5 years in utility operations, construction, or project management; 3 years supervisory experience; driver's license; knowledge of safety, regulatory, and utility operating practices.
Gas Inspection Maintenance and Management System (GIMMS), email, word processing, spreadsheet, project management
Alfa LavalNasdaq Stockholm: ALFA: Manufacturer of heat transfer, separation, and fluid handling technologies.
Bachelor's degree in business or equivalent experience, proven leadership in customer or commercial operations, process improvement, analytical problem-solving, and proficiency with ERP, CRM, and Microsoft Office Suite.
Alfa LavalNasdaq Stockholm: ALFA: Manufacturing equipment for heat transfer, separation, and fluid handling.
Bachelor's degree in Business or equivalent experience; proven leadership in customer support/account management; strong order management and cross-functional coordination skills; ERP/CRM and Microsoft Office proficiency; analytical and process-improvement experience.
Kenosha or Waukegan or Pleasant Prairie or Milwaukee or Glenview
OnsiteFull Time
Uline: Distributes shipping, industrial, and packaging materials across North America.
5+ YOE2+ MgmtBachelor’s degree and 5+ years in customer service or product management, including 2+ years managing. Requires order systems, Microsoft Office, and travel availability.
Order Entry, Purchase Order Systems, Microsoft Office
Uline: Distributor of shipping, packaging, and industrial supplies.
5+ YOE2+ MgmtBachelor’s degree, 5+ years in customer service or product management, including 2+ years managing; knowledge of order entry, purchase order systems, and Microsoft Office.
Order Entry, Purchase Order Systems, Microsoft Office
Topcon Positioning GroupTokyo Stock Exchange: 7732: Sells precision positioning and workflow automation for industrial sectors.
3+ YOE3–5 years in customer/operations/order management; experience with ERP (e.g., SAP) and CRM (e.g., Salesforce); strong organizational, problem-solving, and communication skills; bachelor’s degree preferred in business, supply chain, or operations.
National Exchange Bank & Trust: Independent bank providing personal and business financial services.
3+ YOERequires three years of bank operations and customer contact experience, computer and office equipment skills, effective communication, confidentiality, and problem-solving ability; people management and business education preferred.
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
5+ MgmtBachelor's degree or equivalent experience, 5+ years of leadership in customer service, operations, or supply chain, plus expertise in process improvement, order management, data analysis, and cross-functional initiatives.
Microsoft Office Suite, AS400, CRM platforms, WMS (Warehouse Management Systems)
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
Operations Manager - Commercial Electrical Service
Kenosha, Wisconsin, United States
FieldFull Time
Pieper Electric: Provides electrical, mechanical, and industrial automation contracting services.
3+ YOELead and coordinate daily field operations, manpower planning, safety programs, billing/collections, and customer relations; requires HS diploma, 2- or 4-year construction degree or journeyman apprenticeship, and 3+ years construction/electrical experience.
Bachelor's degree required; strong PC and spreadsheet/word skills; detail-oriented with communication, mechanical, and problem-solving abilities; 1+ year customer service experience preferred.
Director, Customer Experience and Service Operations
Appleton, Wisconsin, United States
OnsiteFull Time
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
10+ YOEBachelor’s degree in a related field and 10+ years of related experience. Requires leadership, strategic planning, customer experience, service operations, talent development, global collaboration, and willingness to travel 25–40%.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Goodwill Greater Milwaukee and Chicago: Operates retail thrift stores and provides workforce development services.
5+ YOETwo years of college or equivalent experience, at least 5 years of experience, and retail or production experience. Requires varied scheduling, closing shifts, weekend availability, and a working phone.
Goodwill Greater Milwaukee and Chicago: Connecting people to work through retail and community programs.
5+ YOERequires two years of college or equivalent experience, at least five years of experience, retail or production experience, flexible scheduling, and forklift certification if required at the site.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yrHybridFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.