161 customer operations specialist jobs at 68 companies in Massachusetts
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Customer Operations Specialist (57491)
Cambridge, Massachusetts, United States
$55k-$65k/yr RemoteFull Time
Requires 1–3 years of customer service, operations, order management, or related experience; strong communication, organization, customer service, problem-solving, and independent work skills. Associate degree preferred.
Salesforce, NetSuite
6d
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Commercial Operations Specialist
Woburn, Massachusetts, United States
$60k-$65k/yr OnsiteFull Time
3+ YOEBachelor’s degree in business, finance, supply chain, or related field; 3–5 years in commercial operations, sales support, account coordination, revenue operations, or customer service; ERP/CRM and Microsoft Office experience required.
HubSpot, Epicor, Salesforce, Microsoft Office, Microsoft Excel
2w
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Specialist, Research Operations
Boston or Los Angeles or New York City or Orange County or Philadelphia or San Diego or San Francisco or Santa Monica
$75k-$113k/yr OnsiteFull Time
1+ YOERequires 1-3 years of research operations experience, library automation and cataloging knowledge, strong communication and customer service skills, and MS Office proficiency; MLS preferred.
Research Monitor, Microsoft Word, Microsoft Excel, Microsoft Outlook, DMS, Quest, RDA, USMARC, LC classification
3w
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Branch Operations Specialist - Reading
Reading, Massachusetts, United States
$25-$33/hr OnsiteFull Time
3+ YOEPreferred high school diploma or associate degree and 3+ years of banking experience. Requires strong communication, sales, customer service, operational, organizational, computer, training, and coaching skills.
Microsoft Word, Microsoft Excel, TellerInsight, IBS Insight for Deposit Origination
1w
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Operations Specialist (Lawrence, MA)
Lawrence, Massachusetts, United States
$24-$26/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, at least one year of financial institution experience, strong organization and detail orientation, effective communication and customer service skills, and Microsoft Office proficiency.
Microsoft Office, Online banking, Regulation E, Ascensus
1mo
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Customer Success Specialist
Boston, Massachusetts, United States
$35/hr HybridFull Time
Experience in customer success, sales, or operations; strong communication, organization, proactive problem-solving, persistence in outreach, and empathy. Familiarity with Medicaid and homecare is a plus.
3w
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Facility Operations Specialist
Hyannis, Massachusetts, United States
$20-$23/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent and at least three years of hospitality, customer service, or facilities maintenance experience; requires interpersonal, organizational, and multitasking skills.
4d
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Operations Support Specialist
Boston, Massachusetts, United States
$70k-$110k/yr OnsiteFull Time
1+ YOEOne year of specialized administrative experience at the applicable grade level, or qualifying graduate education; requires U.S. citizenship, background investigation, drug screening, and strong analytical and customer service skills.
Microsoft Excel, WebTA, USA Hire, USAJOBS
1mo
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Customer Success Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Experience in administrative support, customer success, or operations; strong organization, multitasking, reporting skills; excellent written and verbal communication; proactive problem-solving; English required; Spanish a plus.
2w
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Guest Operations Specialist
Charlestown or Boston or Cambridge
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1–2 years of hospitality housekeeping or operations experience, basic computer and tablet skills, English communication, problem-solving ability, and capacity to lift up to 50 pounds.
Salesforce, WiFi
3w
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Customer Project Specialist
Westwood, Massachusetts, United States
$26/hr OnsiteFull Time
2+ YOEHigh school education, strong attention to detail, organizational and customer service skills, SAP and Microsoft Office experience; 2+ years preferred and a four-year degree preferred.
SAP, Microsoft Office
1mo
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Specialist Off Field Operations
Leominster, Massachusetts, United States
$18-$26/hr OnsiteFull Time
1+ YOEHigh school diploma; 1–3 years experience preferred; retail or customer-facing experience; subject-matter expertise in store operational processes; strong communication and teamwork skills.
6d
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Operations Specialist, Asset Protection and Finance
Illinois or Michigan or Colorado or California or Arkansas or Louisiana or Iowa or Minnesota or Massachusetts or Kentucky or Florida or Connecticut or Maine or Arizona or Indiana or Idaho or Maryland or Alabama or Georgia or Kansas or Alberta or United States or Canada or Chicago or United States
RemoteFull Time
3+ YOEHigh school diploma or GED and 3+ years of customer service experience preferred, with strong English communication, data entry, problem-solving, arithmetic, training, and time-management skills.
Gladly, Microsoft Excel
2w
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POSTAL OPERATIONS SPECIALIST - DIRECT HIRE AUTHORITY
Hanscom Air Force Base, Massachusetts, United States
$46k-$110k/yr OnsiteFull Time
1+ YOEOne year of specialized postal operations experience equivalent to NH-01/GS-04, including classified mail handling, contract oversight, customer coordination, security compliance, passport procedures, training, and analytical decision-making.
USPS
3d
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Customer Operations (Workers Compensation Claims)
United States or Alabama or Arkansas or Connecticut or Florida or Georgia or Iowa or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or Nebraska or New Hampshire or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or Wisconsin or West Virginia
$15/hr RemoteFull Time
Working knowledge of Microsoft Office, technical proficiency with multiple screens and software applications, strong organization, communication, critical thinking, problem-solving, and multitasking skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
1d
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Specialist Off Field Operations
North Attleboro, Massachusetts, United States
$18-$26/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1–3 years of experience required; previous retail or customer-facing experience preferred.
1mo
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Customer Experience Specialist - Proactive Hiring
Boston, Massachusetts, United States
$23/hr OnsiteFull Time
Provide customer service across travel journey, assist special-needs passengers, perform check-in and boarding duties, operate PSS, lift 70 lbs, stand for long periods; must meet USCBP Customs Seal and Airport ID Badge requirements.
PSS, Internet Explorer, Firefox, Chrome, Safari
1mo
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US-Operations Specialist
Cambridge, Massachusetts, United States
OnsitePart Time
Maintain product availability, perform inventory tasks, support store standards, deliver products, and engage customers using product knowledge.
2mo
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Operations Specialist (Wire Investigations)
Kansas City or California or District of Columbia or New Jersey or New York or Colorado or Connecticut or Delaware or Illinois or Massachusetts or Maryland or Minnesota or Pennsylvania or Rhode Island or Texas or Washington or Wisconsin
$39k-$69k/yr HybridFull Time
5+ YOEAssociate degree or equivalent experience; 5+ years banking or financial processing experience; strong attention to detail, technical aptitude, risk knowledge, and customer service; legal authority to work in the U.S.; no visa sponsorship.
National Securities Clearing Corporation (NSCC), Depository Trust Company (DTCC)
3w
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Facility Operations Specialist
Hyannis, Massachusetts, United States
$20-$23/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent and at least three years of hospitality, customer service, or facilities maintenance experience. Requires organization, multitasking, initiative, confidentiality, and cybersecurity awareness.
service desk
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