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191 customer operations specialist jobs at 83 companies in Virginia

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Customer Operations Specialist
Sterling, Virginia, United States
$60k-$80k/yr HybridFull Time
ORBCOMM
ORBCOMM: Private industrial IoT providing satellite and cellular connectivity, hardware, and software to businesses managing critical assets.
2+ YOEBachelor's degree or equivalent experience, 2–5 years in customer operations or related work, CRM and Microsoft Office proficiency, strong communication, organization, analytical, problem-solving, and collaboration skills.
Salesforce, Microsoft Dynamics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
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1mo
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Customer Operations Specialist
Chantilly, Virginia, United States
OnsiteFull Time
IDEMIA
IDEMIA: Global leader in biometric and security technologies.
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
JIRA, Salesforce, D365
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5d
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Operations Specialist
Vienna, Virginia, United States
$60k-$70k/yr OnsiteFull Time
The Amatriot Group
The Amatriot Group: Service-disabled veteran-owned talent and technology solutions firm serving federal and commercial sectors.
Bachelor's degree or equivalent experience; operations, administrative, billing, customer service, or related support experience; Microsoft Office proficiency; strong communication, organizational, time-management, and multitasking skills.
Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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2w
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Operations Specialist - NWFA
Herndon, Virginia, United States
$19-$33/hr OnsiteFull Time
Northwest Federal Credit Union
Northwest Federal Credit Union: A member-owned, not-for-profit credit union providing banking, lending, and financial services to DMV members.
1+ YOEHigh school diploma or equivalent and 1+ year in back-office operations or customer service. Requires attention to detail, communication, organization, technology proficiency, and onsite availability.
ClientWorks, Salesforce, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Teams
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Data Operations Customer Support Specialist
Arlington, Virginia, United States
$86k-$176k/yr OnsiteFull Time
Accenture Federal Services
Accenture Federal ServicesNew York Stock Exchange: ACN: Technology and management consulting for U.S. federal agencies.
4+ YOE4 years of data operations tech support; troubleshooting data issues; DoD 8140; Bachelor's degree or 4 years of experience.
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Facilities Operations Specialist
Reston, Virginia, United States
$61k-$104k/yr OnsiteFull Time
ICF
ICFNASDAQ: ICFI: Global consulting and technology services firm.
1+ YOE1+ year experience in facilities operations or related administrative/procurement support; high school diploma or equivalent; strong organization, communication, customer service, and Microsoft Excel/SharePoint skills; ability to work on-site in Reston.
Microsoft Excel, Microsoft SharePoint
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2mo
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Customer Success Specialist
Arlington, Virginia, United States
$30-$35/hr OnsiteFull Time
Entyre Care
Entyre Care: Technology for dignified care at home
Entry-level customer success role requiring experience in administrative/customer success/sales or operations, strong communication, organization, proactive problem-solving, familiarity with customer service principles; must live within reasonable commuting distance of Arlington, VA.
CRM
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Facilities Operations Specialist
Hampton or Newport News
$23-$25/hr OnsitePart Time
Virginia Peninsula Community College
Virginia Peninsula Community College: Public two-year community college providing accessible higher education and workforce training to Virginia Peninsula residents.
Significant experience in facilities, reservations, audiovisual technology, event setup, customer service, and contract writing, negotiation, execution, fulfillment, and enforcement.
Microsoft Office Suite, Microsoft Excel, Microsoft Word
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Operations Scheduling Specialist
Springfield, Virginia, United States
$65/hr OnsiteFull Time
Amentum
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission-critical services.
U.S. citizenship, active TS/SCI clearance with polygraph, high school diploma, personnel scheduling experience, strong communication and customer service skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Senior Operations Specialist - Secret Clearance
Fort Belvoir, Virginia, United States
$107k-$120k/yr OnsiteFull Time
Chickasaw Nation Industries
Chickasaw Nation Industries: Federally chartered, Chickasaw Nation-owned holding providing federal contracting, manufacturing, and technology services.
7+ YOEMaster’s degree plus 7 years of relevant experience or bachelor’s degree plus 10 years; ability to obtain and maintain required customer clearance. Army stakeholder experience preferred.
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Customer Operations (Workers Compensation Claims)
United States or Alabama or Arkansas or Connecticut or Florida or Georgia or Iowa or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or Nebraska or New Hampshire or Ohio or Oklahoma or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Vermont or Virginia or Wisconsin or West Virginia
$15/hr RemoteFull Time
Revecore
Revecore: Private U.S. revenue cycle management firm helping hospitals recover underpayments, denials, and complex claims revenue.
Working knowledge of Microsoft Office, technical proficiency with multiple screens and software applications, strong organization, communication, critical thinking, problem-solving, and multitasking skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
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Specialist Off Field Operations
Gainesville, Virginia, United States
$16-$24/hr OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEHigh school diploma or equivalent and 1–3 years of experience required; previous retail or customer-facing experience preferred.
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1mo
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Specialist - Import Operations
Chesapeake, Virginia, United States
$68k-$72k/yr OnsiteFull Time
Dollar Tree Distribution, Inc.
Dollar Tree Distribution, Inc.: A private U.S. distribution and warehousing supplying Dollar Tree’s discount retail stores.
3+ YOE3+ years managing international import operations; bachelor’s preferred; experience with ocean freight, freight forwarding, customs, drayage, transload, Incoterms; strong analytical and communication skills.
Transportation Management Systems (TMS), Microsoft Excel
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Claims Operations Specialist
West Des Moines or Alabama or Florida or Georgia or Iowa or Indiana or Kansas or Louisiana or Michigan or Mississippi or Montana or North Carolina or Nebraska or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia
$47k/yr HybridFull Time
Homesteaders Life Company
Homesteaders Life Company: Mutual U.S. preneed insurance helping families fund advance funerals and supporting funeral professionals.
1+ YOEHigh school graduation required; associate or bachelor's degree preferred. Requires 1+ year in a claims-focused phone environment handling inbound calls and customer support; insurance operations experience preferred.
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Print & Mail Operations Specialist
Richmond, Virginia, United States
$18-$20/hr OnsiteFull Time
Ricoh
RicohTokyo Stock Exchange: 7752: Digital services and information management solutions provider.
2+ YOEHigh school diploma or GED, 2+ years in print, mail, shipping, receiving, or document services, customer service and communication skills, troubleshooting ability, and capacity to lift up to 50 lbs.
HSA, FSA, 401K
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2w
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Patents Customer Experience (CX) Specialist
Alexandria, Virginia, United States
$122k-$158k/yr OnsiteFull Time
U.S. Patent and Trademark Office
U.S. Patent and Trademark Office: Federal agency granting U.S. patents and registering trademarks for inventors and businesses while advising on intellectual-property policy.
1+ YOEOne year of specialized experience equivalent to GS-12 managing customer experience activities, designing surveys, creating dashboards, analyzing feedback, leading research projects, and collaborating with stakeholders.
USA Hire, Microsoft Excel
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Specialist Off Field Operations
Virginia Beach, Virginia, United States
$16-$24/hr OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEHigh school diploma or equivalent, 1+ years experience (1-3 years preferred), retail or customer-facing experience preferred, strong communication and operational skills.
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Customer Success Specialist - Up to $2,000 Sign-on Bonus!
Arlington, Virginia, United States
$30-$35/hr HybridFull Time
Entyre Care
Entyre Care: Technology for dignified care at home
Experience in administrative support, customer success, sales, or operations; strong communication, organization, multitasking, and problem-solving skills; persistence in outreach; familiarity with Medicaid/Medicare a plus.
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Mission Operations Specialist (Product)
Virginia Beach, Virginia, United States
FieldFull Time
Saronic
Saronic: Developing autonomous surface vessels for defense and maritime applications.
3+ YOEBachelor's degree in engineering or computer science, 3+ years in field support or customer-facing technical roles, project coordination experience, driver's license, technical troubleshooting skills, swimming ability, and active U.S. security clearance.
autonomous surface vessels (ASV), mission planning software, GIS, maritime navigation systems, remote access capabilities
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Customer Support Center Specialist
Portsmouth, Virginia, United States
$45k-$50k/yr OnsiteFull Time
Dexian
Dexian: Private staffing and technology-services providing talent, IT consulting, and workforce solutions to organizations worldwide.
5+ YOERequires five years of general IT experience, including three specialized years in customer service, help desk support, operating systems, email, or ticket tracking; IAT II and fully adjudicated Public Trust required.
ServiceNow, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Access, Microsoft Windows, DOD365, VPN
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