283 customer support specialist jobs at 149 companies in Virginia
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Customer Support Specialist
North Carolina or Idaho or Kansas or South Dakota or Indiana or Mississippi or Georgia or Delaware or Massachusetts or New Mexico or New Jersey or Tennessee or Rhode Island or Texas or Illinois or Hawaii or Virginia or Minnesota or Ohio or Pennsylvania or Kentucky or Missouri or Iowa or Connecticut or Maine or Alabama or Wisconsin or New York or New Hampshire or Louisiana or South Carolina or Michigan or Florida or Maryland
RemoteFull Time
Ensora Health: Private U.S. healthcare software and services serving mental, behavioral, and rehabilitative therapy practices.
1+ YOEHigh school diploma or equivalent, 1+ year customer service or technical support experience, CRM familiarity, EHR workflow knowledge preferred, and strong written and verbal communication skills.
CARFAX: Vehicle history information provider serving used-car consumers, dealers, and the automotive industry.
2+ YOEHigh school diploma, 2+ years customer service (call center preferred), strong written/verbal communication, proficiency in Microsoft Excel/PowerPoint/Word; familiarity with Salesforce or CRM.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Salesforce, CRM
Stuart Rush: Private American manufacturer of electric, air, battery-powered, and manual hoists for industrial and entertainment rigging.
2+ YOEHigh school diploma and 2+ years customer service experience; proficient with Microsoft Word, Excel, PowerPoint; SAP and JIRA preferred; strong phone, written communication and data entry skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, PDF, SAP, JIRA
Pittsburgh or Greensburg or Timonium or Glen Burnie or Midlothian
$41k-$83k/yrHybridFull Time
Trane TechnologiesNYSE: TT: Global climate innovator for buildings, homes, and transportation.
2+ YOEHigh school diploma or GED and 2+ years of inside sales, retail, or related experience required. Strong customer service, sales, relationship-building, teamwork, and Microsoft Office skills; HVAC or mechanical background preferred.
New Mexico or Utah or West Jordan or Washington or Centreville or Texas or United States
RemoteFull Time
Neumo: Government software and payments serving local, state, and federal agencies with cloud-based modernization tools.
3+ YOERequires 3 years of related SaaS support experience or 1 year supporting Neumo products, plus a bachelor's degree or equivalent experience; troubleshooting, communication, ticketing, and system administration skills required.
Anti-Virus Software, Microsoft Active Directory, Microsoft Domain Name Services, Microsoft Dynamic Host Configuration Protocol, Microsoft Windows, Network Printers, Microsoft Office Suite, Salesforce, Zendesk, Customer Relationship Management (CRM)
California or Florida or Georgia or Illinois or Indiana or Minnesota or Montana or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Virginia
$19-$21/hrRemoteFull Time
Vitu: Private V2Gov technology providing vehicle titling and registration services to dealers, lenders, governments, and drivers.
High school diploma or equivalent and customer support experience required. Strong phone, email, listening, communication, problem-solving, multitasking, and time management skills; CRM familiarity preferred.
Alabama or Arizona or Arkansas or California or Colorado or Connecticut or Florida or Georgia or Hawaii or Idaho or Illinois or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Nevada or New Hampshire or New Jersey or New York or North Carolina or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
RemoteFull Time
Railbookers Group: Private independent rail vacation operator serving travelers and travel advisors with customized train trips worldwide.
2+ YOERequires 2+ years in a high-volume customer service contact center, strong communication and problem-solving skills, CRM and Microsoft Office proficiency, and a high school diploma or equivalent.
CRM, Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel
Peraton: Provider of mission-critical national security technologies and services.
1+ YOEBachelor's plus 2 years, associate degree plus 4 years, or high school plus 6 years; 1–3 years help desk experience; U.S. citizenship, active Secret clearance, technical troubleshooting, and IT service management experience.
ServiceNow, Remedy, Microsoft, Microsoft IT Support, ITIL, ITSM
American Income Life: Provides supplemental life and health insurance for working families.
No prior experience required. Must be 18+, legally authorized to work in the United States, and have a computer, reliable high-speed internet, webcam, microphone, and professional workspace.
Industrial Products: Private industrial fastener and Class-C component distributor providing supply-chain and inventory solutions to OEMs worldwide.
Customer service experience, strong communication, analytic and organizational skills, attention to detail, proficiency with Microsoft Outlook and Excel, ability to multi-task, technical/mechanical inclination a plus.
Dexian: Private staffing and technology-services providing talent, IT consulting, and workforce solutions to organizations worldwide.
5+ YOERequires five years of general IT experience, including three specialized years in customer service, help desk support, operating systems, email, or ticket tracking; IAT II and fully adjudicated Public Trust required.
ServiceNow, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Access, Microsoft Windows, DOD365, VPN
American University: Private research university located in Washington, D.C.
1+ YOEHigh school diploma or equivalent, 1–3 years of relevant experience, Microsoft Office proficiency, excellent oral and written communication, and ability to complete I-9 training; HR experience preferred.
ServiceNow, Workday, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Peraton: Provider of mission-critical national security technologies and services.
Requires U.S. citizenship, active Secret clearance, help desk experience, technical troubleshooting, IT service management platform experience, and one of several education/experience combinations.
ServiceNow, Remedy, Microsoft IT Support, ITIL, ITSM, SLAs, SLOs
United States or Arizona or Florida or Georgia or Kansas or Montana or North Carolina or Ohio or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Wisconsin
Technical customer support experience, preferably in SaaS or hospitality technology; complex-case analysis; English and Gujarati fluency; shift, weekend, and bank holiday availability; demonstrated AI workflow redesign and critical evaluation.
Chenega Services & Federal Solutions, LLC: Alaska Native-owned federal contractor providing information technology, program management, and professional services to U.S. federal agencies.
3+ YOERequires 3+ years of customer service support, Windows 10/11 and Microsoft Office experience, an associate degree or CompTIA certification, active Secret clearance, and cybersecurity qualifications.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Office, Microsoft Active Directory, Video Teleconference (VTC), ticketing systems, DoD Cyberspace Workforce Framework (DCWF), DoDM 8140.03
Avalore: Private U.S. defense contractor providing data analytics, AI, software, engineering, and cleared mission-support services to national-security agencies.
0+ YOERequires SECRET clearance, bachelor's degree, English proficiency, Microsoft Office proficiency, and relevant security certification. Experience ranges from 0+ years for junior to 8+ years for senior roles.
United States or Arkansas or Arizona or Colorado or Florida or Georgia or Idaho or Indiana or Illinois or Iowa or Kansas or Massachusetts or Maryland or Minnesota or Missouri or Montana or North Carolina or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$20-$25/hrRemoteFull Time
OpenEd: Private US educational program provider helping families create personalized, tuition-free at-home education through public-school partnerships.
1+ YOERequires an associate degree or related advanced learning, 1–3 years of customer service, account management, or marketing experience, flexible Pacific Time availability, U.S. work eligibility, and strong communication skills.
Gmail, Google Calendar, Google Docs, Google Forms, Google Sheets, HubSpot, Intercom, Zendesk, CRM
Optical Cable CorporationNasdaq Global Market: OCC: Manufacturer of fiber-optic and copper data communication cabling and connectivity solutions for enterprise, harsh environment, and specialty markets.
2+ YOEHigh school diploma required; associate degree preferred. Requires 2–4 years of office or customer service administrative support experience, attention to detail, communication and teamwork skills, and intermediate Microsoft Word, Excel, and PowerPoint knowledge.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Syspro, ERP, CRM, NIST 800-171
Part-Time Temporary Customer Support Specialist (Bilingual English & Spanish)
Arlington, Virginia, United States
$20/hrRemoteMultiple Commitments Available
Trilogy Federal: Service-disabled veteran-owned consulting firm delivering financial management, healthcare, and IT solutions to federal agencies.
4+ YOEFluent written and spoken English and Spanish, high school diploma or equivalent, 4 years of professional office experience, strong communication skills, and availability for a daily 4-hour shift.
AbbottNYSE: ABT: Global healthcare technology focused on life-changing medical innovations.
2+ YOEBachelor's degree or 2+ years customer service/logistics/business support experience; scheduling and case coordination experience; accurate documentation; proficiency with Microsoft Outlook, Word, Excel.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Five9