2,716 customer operations jobs at 657 companies in Tomball, TX
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Senior Director Customer Care Operations
Houston, Texas, United States
OnsiteFull Time
NextEra EnergyNYSE: NEE: Generates, transmits, and distributes electric power and renewable energy.
10+ YOE10+ years leadership in customer care/contact center operations, experience with outsourced/vendor management, contact center metrics, workforce strategies, and transformational change including AI and automation.
CarvanaNew York Stock Exchange: CVNA: Online platform to buy, sell, and trade used cars.
2+ YOERequires 2+ years of customer-facing experience, valid driver's license, English proficiency, ability to lift 50 pounds and perform prolonged physical activity, and ability to obtain a local notary within 90 days.
United AirlinesNASDAQ: UAL: Operates a global network of passenger and cargo flights.
2+ YOEHigh school diploma or equivalent, 2+ years in operations or fast-paced environment, experience leading teams, strong communication, conflict resolution, decision-making, and IT proficiency; legally authorized to work in the U.S. without sponsorship.
Equus Workforce Solutions: Provides workforce development and vocational training services.
Related bachelor's degree or equivalent experience; supervisory program operations experience; customer service, leadership, interpersonal, and human resource management skills.
Carrier Enterprise: Wholesale distributor of residential and commercial HVAC equipment.
3+ YOEHigh school diploma or GED required; associate degree preferred. Requires 3 years in e-commerce, customer service, or operations and 3 years leading continuous improvement initiatives, plus inventory, analytical, and Microsoft Office skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Six Sigma, SafetyPlus, Kinetic, ICRON, A5554, Infor/Cloudsuite Distribution, OSHA, RF scanners, forklifts, pallet jacks
Dasco Home Medical Equipment: Provides home respiratory and durable medical equipment services.
1+ YOE1+ MgmtOversee branch and distribution center operations, ensure regulatory compliance and KPIs, lead and develop managers; requires HS/GED and 1 year operations/customer service leadership in DME/health insurance/medical or similar, Microsoft Office proficiency.
United ImagingShanghai Stock Exchange: 688271: Develops and manufactures advanced medical imaging and radiotherapy systems.
Pursuing a relevant degree (Computer Science or business/operations fields), proficiency with Microsoft 365 and SharePoint, strong organization, communication, and documentation skills; must be located in Houston, TX for an in-person role.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint
Fitness Ventures: Operates and manages a chain of fitness center franchises.
4+ YOE1+ MgmtOversee daily gym operations, manage staff, ensure member satisfaction, and meet financial goals; requires leadership, operations, budgeting, and customer service experience in fitness/retail/service.
Hunton Group: Provider of commercial HVAC, energy, and facility management services.
7+ YOE3+ MgmtHigh school diploma/GED, 7+ years in HVAC or related field operations, 3+ years of leadership, service-execution coordination, customer escalations, Microsoft Office proficiency, and a valid driver's license.
CUSTOMER SERVICE SECTION CHIEF (Wastewater Operations)
Houston, Texas, United States
$30-$31/hrOnsiteFull Time
City of Houston: Providing municipal government services and public safety for Houston residents.
5+ YOEHigh school diploma/GED and five years administrative or customer service experience; supervisory experience in wastewater preferred; ability to respond to after-hours calls and resolve complex customer issues.
Tekmetric: Cloud-based software platform for automotive repair shop management.
5+ YOE5+ years in analytics or customer operations; experience scaling revenue teams; strong analytics, CRM and reporting tool proficiency; excellent communication and process design skills.
Google Sheets, Microsoft Excel, Tableau, Looker, HubSpot, Salesforce, ChurnZero, Zendesk, Gainsight
SimonMed Imaging: Provider of AI-enhanced outpatient diagnostic imaging and radiology services
5+ YOE3+ MgmtTypically requires 5 years of customer service experience and 3 years of management experience; must supervise office staff and workflows and comply with employment, safety, and medical waste regulations.
RichemontSIX Swiss Exchange: CFR: Designs and manufactures luxury jewelry, watches, and fashion accessories.
Retail sales experience preferred, with strong organization, inventory management, communication, computer, customer service, and multitasking skills; must lift 20-pound boxes and work weekends and holidays.
Crate and Barrel: Retails furniture, kitchenware, and home decor products.
Maintain stockroom and inventory, fulfill customer orders, operate POS/AS400, perform visual merchandising, and provide customer service in a retail environment.
Point of Sale (POS) system, AS400 system, company email system, company learning management system, electronic two-way radio with earpiece, computer, printer, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, hand truck/dolly, baler, calculator
Time Manufacturing: Designs and manufactures vehicle-mounted aerial lifts and specialty trucks.
Supports order entry through delivery, maintains customer/vendor data in ERP, prepares invoices, assists with AP/AR and payroll administration; proficiency in Microsoft Office and ERP; associate's or bachelor's in business/finance/operations preferred.
Southwest Hospitality Management: Professional management and development firm for branded hotels.
2+ YOEBachelor's degree or equivalent schooling in hotel management or business administration, 2+ years of front office or guest service experience, leadership, communication, customer service, and Microsoft program proficiency.