472 customer program manager jobs at 324 companies in Fairfield, CT
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Program Manager, Customer Engagement & Community
New York, New York, United States
$160k-$240k/yrHybridFull Time
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, research, or program management (SaaS/AI preferred). Strong program management, customer relationship skills, and ability to scale engagement programs; experience with Notion, Asana, Airtable, Salesforce a plus.
Customer Program Manager, Executive Briefing Center
San Francisco or New York City
$255k-$320k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
Experience building/scaling executive briefing programs, executive presence with VP/C-level customers, strong cross-functional operating skills, program measurement and reporting, and a Bachelor's degree or equivalent.
EtsyNASDAQ: ETSY: Connects buyers and sellers of unique and creative goods.
3+ YOE3+ years in business operations/strategy/consulting or related field; experience in a technology organization; strong program management, collaboration, communication, and analytical skills.
San Francisco or New York City or Portland or United States or Canada
$110k-$152k/yrHybridFull Time
Mercury: Banking services and financial software designed for startup companies.
4+ YOE4–6 years in program management, operations, or customer experience; experience leading cross-functional programs, strong communication and execution skills, comfort with ambiguity, and familiarity with data and change management.
Zendesk, Asana, Notion, Google Sheets, Looker, SQL
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
Leonardo DRSNASDAQ: DRS: Manufactures advanced electronic systems for defense and military applications.
7+ YOEBachelor's or equivalent,7+ years program management experience,knowledge of risk management,scheduling,budgeting,earned value,strong leadership and customer interface skills,U.S. citizenship required; ability to obtain DOD clearance.
Business Program Manager - Customer Experience & AI Transformation
New York City or Redmond
$78k-$154k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
2+ YOEBachelor's degree plus 2+ years program/process management or equivalent; skills in data analysis, Microsoft Excel and Power BI, communication, project/program management familiarity.
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
6+ YOEBachelor's in engineering, 6-8 years semiconductor experience (HBM/advanced packaging preferred), proven program leadership, ability to work with global customers, domestic/international travel required, US work authorization and export-controlled access required.
Justworks: HR, payroll, and benefits platform for small businesses
7+ YOE7+ years in customer insights/CX strategy or VoC programs; proven cross-functional influence; experience with Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau; strong communication and storytelling.
Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau, ICP server
Arlington or Seattle or Los Angeles or San Francisco or New York City or United States or Belarus or CU or IR or KP or SY or RU or Ukraine
$107k-$169k/yrOnsiteFull Time
ElasticNYSE: ESTC: Software platform for search, security, and observability.
Experience leading cross-functional projects in SaaS/security/managed services; strong customer onboarding and delivery process knowledge; excellent communication and stakeholder management; ability to coordinate internal teams and external contractors.
Magellan AerospaceToronto Stock Exchange: MAL: Manufactures components and systems for the global aerospace industry.
3+ YOEBachelor’s degree in Engineering or Business; 3-5 years in program/project management in aerospace/defense/manufacturing; strong customer service, leadership, and communication; knowledge of contracts, risk, and supply chain; PMP is a plus.
Profound: Analytics platform for brand visibility in AI-generated search results.
3+ YOE3+ years in customer success, onboarding, implementation, or customer education; experience scaling onboarding; strong facilitation and program management.
New York City or San Francisco or Seattle or Los Angeles or United States
$162k-$222k/yrHybridFull Time
Airtable: No-code platform for building collaborative apps and business workflows.
5+ YOE5+ years managing technical delivery for external customers in professional services; PMP or equivalent; hands-on Airtable experience; fluent use of AI tools; able to run Agile and Waterfall engagements and manage multi-stakeholder enterprise delivery.
Columbia University: A private Ivy League research university providing higher education.
2+ YOEBachelor's degree and 2-4 years related experience required; strong written/verbal communication, Microsoft Word and Excel proficiency, independent work, customer service orientation; Master’s preferred.
Girl Scouts of Northern New Jersey: Provides leadership development and experiential learning programs for girls.
2+ YOEAssociate degree or equivalent, 2+ years related experience preferred, volunteer/CRM/customer service experience, strong communication, time management, business acumen, ability to lift 50 lbs, GSUSA membership required.
West Point Association of Graduates: Manages the alumni association and foundation for West Point.
2+ YOEBachelor's degree required, 2+ years managerial support experience, strong customer service and communication skills, proficiency with Microsoft Office and web/database tools, ability to work occasional evenings/weekends.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE7+ years leading large-scale technical programs, 4+ years customer-facing experience, Bachelor's degree in STEM, up to 30% travel, experience with AWS/cloud, strong communication and program/change management skills.