521 customer program manager jobs at 350 companies in Queens, NY
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Customer Program Manager
Dallas or Murray Hill or Naperville or Washington D.C.
HybridFull Time
NokiaNYSE: NOK: Sells telecommunications infrastructure and software for global network operators.
5+ YOEPMP or equivalent, 5+ years project/program experience, change management experience, financial forecasting and budget management knowledge, ability to lead customer projects and teams.
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, research, or program management (SaaS/AI preferred). Strong program management, customer relationship skills, and ability to scale engagement programs; experience with Notion, Asana, Airtable, Salesforce a plus.
Customer Program Manager, Executive Briefing Center
San Francisco or New York City
$255k-$320k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
Experience building/scaling executive briefing programs, executive presence with VP/C-level customers, strong cross-functional operating skills, program measurement and reporting, and a Bachelor's degree or equivalent.
EtsyNASDAQ: ETSY: Connects buyers and sellers of unique and creative goods.
3+ YOE3+ years in business operations/strategy/consulting or related field; experience in a technology organization; strong program management, collaboration, communication, and analytical skills.
San Francisco or New York City or Portland or United States or Canada
$110k-$152k/yrHybridFull Time
Mercury: Banking services and financial software designed for startup companies.
4+ YOE4–6 years in program management, operations, or customer experience; experience leading cross-functional programs, strong communication and execution skills, comfort with ambiguity, and familiarity with data and change management.
Zendesk, Asana, Notion, Google Sheets, Looker, SQL
Crane CompanyNYSE: CR: Manufactures engineered components for aerospace and industrial process markets.
10+ YOE10+ years program management experience, BS in engineering or technical field, proficiency in program management processes, leadership, customer interface, schedule/cost/risk management, and Microsoft Project.
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
Proven experience building/running a Voice of the Customer program, background in customer-facing functions (Support preferred), strong analytical and communication skills, fluency with AI workflows, and ability to translate customer data into product priorities.
Valcor Engineering: Designs and manufactures fluid and motion control components for critical industries.
5+ YOE5+ years managing complex programs with financial, schedule, contractual, customer-relations, and engineering oversight; BSME or equivalent preferred; MBA/MS and aerospace experience preferred; US person required; strong communications and financial skills.
Business Program Manager - Customer Experience & AI Transformation
New York City or Redmond
$78k-$154k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
2+ YOEBachelor's degree plus 2+ years program/process management or equivalent; skills in data analysis, Microsoft Excel and Power BI, communication, project/program management familiarity.
Justworks: HR, payroll, and benefits platform for small businesses
7+ YOE7+ years in customer insights/CX strategy or VoC programs; proven cross-functional influence; experience with Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau; strong communication and storytelling.
Qualtrics, Medallia, Typeform, Looker, SQL, Snowflake, Redash, Tableau, ICP server
Arlington or Seattle or Los Angeles or San Francisco or New York City or United States or Belarus or CU or IR or KP or SY or RU or Ukraine
$107k-$169k/yrOnsiteFull Time
ElasticNYSE: ESTC: Software platform for search, security, and observability.
Experience leading cross-functional projects in SaaS/security/managed services; strong customer onboarding and delivery process knowledge; excellent communication and stakeholder management; ability to coordinate internal teams and external contractors.
Magellan AerospaceToronto Stock Exchange: MAL: Manufactures components and systems for the global aerospace industry.
3+ YOEBachelor’s degree in Engineering or Business; 3-5 years in program/project management in aerospace/defense/manufacturing; strong customer service, leadership, and communication; knowledge of contracts, risk, and supply chain; PMP is a plus.
Profound: Analytics platform for brand visibility in AI-generated search results.
3+ YOE3+ years in customer success, onboarding, implementation, or customer education; experience scaling onboarding; strong facilitation and program management.
New York City or San Francisco or Seattle or Los Angeles or United States
$162k-$222k/yrHybridFull Time
Airtable: No-code platform for building collaborative apps and business workflows.
5+ YOE5+ years managing technical delivery for external customers in professional services; PMP or equivalent; hands-on Airtable experience; fluent use of AI tools; able to run Agile and Waterfall engagements and manage multi-stakeholder enterprise delivery.
Columbia University: A private Ivy League research university providing higher education.
2+ YOEBachelor's degree and 2-4 years related experience required; strong written/verbal communication, Microsoft Word and Excel proficiency, independent work, customer service orientation; Master’s preferred.