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Customer Program Manager
Rochester or Rochester
$80k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree (Business Management or Mechanical Engineering) and 5+ years related experience; minimum 3 years customer/program management background; project/program management, ISO/AS9100 familiarity, SAP and Microsoft Office proficiency; strong communication and risk-management skills.
SAP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook
1mo
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Principal, Program Management (40141)
Melbourne or Rochester or Chantilly
$134k-$284k/yr OnsiteFull Time
12+ YOEBachelor's degree with 12+ years (or equivalent experience), active Top Secret/SCI clearance, program and proposal management, subcontractor oversight, risk management, budget and schedule control, customer engagement.
1mo
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Customer Operations Manager
Barker, New York, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years in data center or mission-critical operations with customer-facing experience; knowledge of power, cooling, and infrastructure systems; strong communication, crisis management, and cross-functional coordination skills.
1mo
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Manager - Customer Funded Development
Binghamton or Rochester or Kirkwood
$130k-$168k/yr OnsiteFull Time
10+ YOEBachelor's in engineering, 10+ years utility engineering/planning experience, leadership of multidisciplinary teams, NYISO interconnection experience, strong communication and stakeholder management; PMP preferred.
2w
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OR1 Customer Success Manager
Albany or Rochester or Buffalo or Pittsburgh
$82k-$107k/yr FieldFull Time
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
2w
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Manager, Customer Experience (CX) - Service
Rochester or Phoenix or Saint Petersburg
OnsiteFull Time
7+ YOE5+ Mgmt5+ years management experience and 7+ years in strategy consulting/marketing/research or related customer-focused function; bachelor's/master's preferred; experience building CX programs and budgets.
1mo
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Sr. Quality Program Manager, Customer Defect Tracking & Resolution
Rochester or New York or United States
$118k-$177k/yr HybridFull Time
7+ YOEBachelor’s in engineering, 7+ years in quality/manufacturing engineering, experience managing customer complaints/defect tracking in regulated environments, QMS/CAPA/RCA/FMEA knowledge, cross-functional leadership, KPI and data analysis skills.
Salesforce, ServiceNow, TrackWise, Jira, QMS, CAPA, RCA, FMEA
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Customer Experience Manager
Rochester, New York, United States
$118k-$150k/yr OnsiteFull Time
5+ YOEBS in Communications or Marketing, 5+ years developing and managing complex marketing programs in regulated healthcare/life sciences; strong writing, project management, stakeholder influence, agency/vendor management; familiarity with CRM, marketing automation, campaign analytics; Microsoft Office proficiency; up to 25% travel.
CRM, marketing automation, campaign analytics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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Project Manager
Rochester, New York, United States
FieldFull Time
3+ YOE2+ MgmtHigh school diploma, 2 years management in service industry, 3 years janitorial operational experience, business-level English, strong customer service, hiring/training and scheduling experience.
1mo
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Event Manager - Rochester (NY)
Rochester, New York, United States
$25/hr OnsiteMultiple Commitments Available
1+ YOE1+ year event management experience or relevant degree preferred; must lead onsite teams, provide exceptional customer service, manage logistics and inventory, use a personal laptop, and preferably hold a valid driver’s license.
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Service Project Manager
Rochester, New York, United States
$60k-$80k/yr OnsiteFull Time
10+ YOEAAS or equivalent HVAC experience, strong customer service and communication, ability to quote HVAC repairs, 10+ years technical HVAC experience preferred, organized, able to coordinate teams/vendors and follow safety requirements.
Microsoft Word, Microsoft Excel
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Store Manager
Springville, New York, United States
$54k-$66k/yr OnsiteFull Time
Store leadership with sales, merchandising, inventory, cash handling, team supervision, and customer service; completion of Sales Specialist Training, Assistant Manager Certification, and Manager Development Program preferred.
Maintenance and Repair System (MARS)
2w
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Sr Director, Global Services - Security & Access Solutions
Pittsford or Atlanta
$208k-$260k/yr HybridFull Time
10+ YOE10+ MgmtExtensive global service leadership in security/access or related tech, service management expertise, experience driving KPI improvements and building team competencies, and serving as escalation point for customers.
Honeywell Forge, AI
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Housing Compliance Specialist / Local Contract Specialist
Buffalo or Rochester
$39k-$70k/yr OnsiteFull Time
3+ YOEAssociates degree and 3+ years regulatory experience; proficiency with Microsoft Office (Excel, Word); strong organizational, written and verbal communication, time-management, and customer-service skills.
Microsoft Office, Microsoft Excel, Microsoft Word
1w
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Site Director
Webster, New York, United States
OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing business units in automation or project-based manufacturing, strong technical background, experience across project lifecycle, team leadership, financial and customer-facing skills; undergraduate engineering degree preferred.
1mo
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Overnight Counselor Aide- Inpatient Program
Rochester, New York, United States
$16-$18/hr OnsiteFull Time
High school diploma/GED required. Customer service or human services experience preferred. Valid NY driver’s license based on service settings. Bilingual (Spanish/English) strongly encouraged. Duties include intake, counseling, crisis response, case management, and record keeping.
1w
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Test and Code Compliance Coordinator
Rochester, New York, United States
$55k-$72k/yr HybridFull Time
2+ YOE2+ years customer service experience, high school diploma or equivalent, proficient in Microsoft Word and Excel, organized with customer-service mindset and ability to coordinate testing and inspections.
Microsoft Excel, Microsoft Word, SAP, Automatic Test and Inspection Database (ATI)
3d
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Senior Hearing Aid Specialist
Rochester, New York, United States
OnsiteFull Time
Management experience overseeing hearing center operations, performing hearing evaluations, ear impressions, device programming, mentoring apprentices, and ensuring licensing and safety compliance.
3w
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Lead Controls Engineer
Victor, New York, United States
$135k-$160k/yr OnsiteFull Time
10+ YOE10+ years experience in controls engineering with hardware design and PLC/HMI/robot/vision programming, technical supervision experience, AutoCAD Electrical familiarity, and ability to commission and debug custom automation equipment.
AutoCad Electrical, SISTEMA, Rockwell, Siemens, Omron, Fanuc, ABB, Epson, Staubli, Kuka, Cognex, Keyence, Matrox, Teledyne Dalsa, Ethernet/IP, ProfiNet, EtherCat, IOLink
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Team Captain Endzone & Loyalty (Front End)
Batavia, New York, United States
$52k-$66k/yr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ year retail/customer-facing experience required, people leadership preferred; responsible for coaching teammates, driving loyalty program participation, merchandising, scheduling, and store oversight.
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